JW player not working

akv0712

I use a site to watch videos for medical school. This site previously worked and I was able to stream all my videos. However, the Jw player they are using just isn't playing. When I login using chrome it works perfectly. Mind you I hate chrome!

xyzzy

@akv0712 Does vivaldi://gpu show that GPU hardware acceleration is enabled or does it show that you're using software-based rendering?

If your GPU has been blacklisted and hardware acceleration has been disabled, you won't be able to play media using the JW player in Vivaldi.

The only workaround currently available is to override the GPU blacklist by changing the following flag: vivaldi://flags/#ignore-gpu-blacklist
However, this has some risk because although it should get media playback working again, it could also introduce performance and/or stability issues.

akv0712

This is what I get!

Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Hardware accelerated
Out-of-process Rasterization: Disabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Deferred Display List: Disabled
Skia Renderer: Disabled
Surface Synchronization: Enabled
Video Decode: Hardware accelerated
Viz Service Display Compositor: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
adjust_src_dst_region_for_blitframebuffer
decode_encode_srgb_for_generatemipmap
disable_2d_canvas_auto_flush
disable_framebuffer_cmaa
get_frag_data_info_bug
needs_offscreen_buffer_workaround
pack_parameters_workaround_with_pack_buffer
regenerate_struct_names
remove_invariant_and_centroid_for_essl3
scalarize_vec_and_mat_constructor_args
set_zero_level_before_generating_mipmap
unfold_short_circuit_as_ternary_operation
unpack_alignment_workaround_with_unpack_buffer
unpack_overlapping_rows_separately_unpack_buffer
use_intermediary_for_copy_texture_image
use_unused_standard_shared_blocks
Problems Detected
Protected video decoding with swap chain is for Windows and Intel only
Disabled Features: protected_video_decode
Work around a bug in offscreen buffers on NVIDIA GPUs on Macs: 89557
Applied Workarounds: needs_offscreen_buffer_workaround
Unfold short circuit on Mac OS X: 307751
Applied Workarounds: unfold_short_circuit_as_ternary_operation
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
Mac drivers handle struct scopes incorrectly: 403957
Applied Workarounds: regenerate_struct_names
glGenerateMipmap fails if the zero texture level is not set on some Mac drivers: 560499
Applied Workarounds: set_zero_level_before_generating_mipmap
Pack parameters work incorrectly with pack buffer bound: 563714
Applied Workarounds: pack_parameters_workaround_with_pack_buffer
Alignment works incorrectly with unpack buffer bound: 563714
Applied Workarounds: unpack_alignment_workaround_with_unpack_buffer
copyTexImage2D fails when reading from IOSurface on multiple GPU types.: 581777
Applied Workarounds: use_intermediary_for_copy_texture_image
Unpacking overlapping rows from unpack buffers is unstable on NVIDIA GL driver: 596774
Applied Workarounds: unpack_overlapping_rows_separately_unpack_buffer
Use GL_INTEL_framebuffer_CMAA on ChromeOS: 535198
Applied Workarounds: disable_framebuffer_cmaa
glGetFragData{Location|Index} works incorrectly on Max: 638340
Applied Workarounds: get_frag_data_info_bug
Decode and encode before generateMipmap for srgb format textures on macosx: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
Insert statements to reference all members in unused std140/shared blocks on Mac: 618464
Applied Workarounds: use_unused_standard_shared_blocks
adjust src/dst region if blitting pixels outside read framebuffer on Mac: 644740
Applied Workarounds: adjust_src_dst_region_for_blitframebuffer
Mac driver GL 4.1 requires invariant and centroid to match between shaders: 639760, 641129
Applied Workarounds: remove_invariant_and_centroid_for_essl3
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent)
Don't expose disjoint_timer_query extensions to WebGL: 808744
glFlush error on Mac: 841755
Applied Workarounds: disable_2d_canvas_auto_flush
Viz service display compositor is not enabled by default.
Disabled Features: viz_display_compositor
Skia renderer is not used by default.
Disabled Features: skia_renderer
Skia deferred display list is not used by default.
Disabled Features: skia_deferred_display_list
Version Information
Data exported	2018-09-21T18:22:16.113Z
Chrome version	Chrome/69.0.3497.102
Operating system	Mac OS X 10.13.6
Software rendering list URL	https://chromium.googlesource.com/chromium/src/+/9aa7f74440fd133ef536d2ca3eaeabb09e0685e2/gpu/config/software_rendering_list.json
Driver bug list URL	https://chromium.googlesource.com/chromium/src/+/9aa7f74440fd133ef536d2ca3eaeabb09e0685e2/gpu/config/gpu_driver_bug_list.json
ANGLE commit id	unknown hash
2D graphics backend	Skia/69 e110fd1ebd2d559838c49a8821ebf18986bd6ec2-
Command Line	/Applications/Vivaldi.app/Contents/MacOS/Vivaldi --flag-switches-begin --flag-switches-end --ppapi-flash-path=/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin
Driver Information
Initialization time	31
In-process GPU	false
Passthrough Command Decoder	false
Sandboxed	true
GPU0	VENDOR = 0x10de [NVIDIA Corporation], DEVICE= 0x1c03 [NVIDIA GeForce GTX 1060 6GB OpenGL Engine] *ACTIVE*
Optimus	false
AMD switchable	false
Driver vendor	NVIDIA
Driver version	10.33.0
Driver date	
Pixel shader version	4.10
Vertex shader version	4.10
Max. MSAA samples	8
Machine model name	iMac
Machine model version	14.2
GL_VENDOR	NVIDIA Corporation
GL_RENDERER	NVIDIA GeForce GTX 1060 6GB OpenGL Engine
GL_VERSION	4.1 NVIDIA-10.33.0 387.10.10.10.40.105
GL_EXTENSIONS	GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Disabled WebGL Extensions	EXT_disjoint_timer_query EXT_disjoint_timer_query_webgl2
Window system binding vendor	
Window system binding version	
Window system binding extensions	
Direct rendering	Yes
Reset notification strategy	0x0000
GPU process crash count	0
Compositor Information
Tile Update Mode	Zero-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
R_16	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
BGRX_8888	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE
BGRX_1010102	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
RGBX_1010102	Software only
BGRA_8888	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
RGBA_F16	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
YVU_420	Software only
YUV_420_BIPLANAR	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
UYVY_422	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
Display(s) Information
Info	Display[1952344006] bounds=[0,0 1920x1080], workarea=[0,22 1920x1058], scale=1, external.
Color space information	{primaries_d50_referred: [[0.6490, 0.3342], [0.3516, 0.6114], [0.1587, 0.0529]], transfer:0.0777*x + 0.0000 if x < 0.0450 else (0.9478*x + 0.0521)**2.4000 + -0.0000, matrix:RGB, range:FULL}
Bits per color component	8
Bits per pixel	24
Video Acceleration Information
Log Messages
[8437:775:0921/142131.207003:ERROR:gles2_cmd_decoder.cc(18047)] : [.BrowserCompositor-0x7fa52e0f9c00]GL ERROR :GL_INVALID_OPERATION : glCreateAndConsumeTextureCHROMIUM: invalid mailbox name
[8437:775:0921/142131.207291:ERROR:gles2_cmd_decoder.cc(12520)] : [.BrowserCompositor-0x7fa52e0f9c00]GL ERROR :GL_INVALID_VALUE : glScheduleCALayerCHROMIUM: unsupported texture format
[8437:775:0921/142131.207463:ERROR:gles2_cmd_decoder.cc(18047)] : [.BrowserCompositor-0x7fa52e0f9c00]GL ERROR :GL_INVALID_OPERATION : glCreateAndConsumeTextureCHROMIUM: invalid mailbox name
[8437:775:0921/142131.207531:ERROR:gles2_cmd_decoder.cc(12520)] : [.BrowserCompositor-0x7fa52e0f9c00]GL ERROR :GL_INVALID_VALUE : glScheduleCALayerCHROMIUM: unsupported texture format
[8437:775:0921/142131.328995:ERROR:gles2_cmd_decoder.cc(12520)] : [.BrowserCompositor-0x7fa52e0f9c00]GL ERROR :GL_INVALID_VALUE : glScheduleCALayerCHROMIUM: unsupported texture format
[8437:775:0921/142131.329048:ERROR:gles2_cmd_decoder.cc(12520)] : [.BrowserCompositor-0x7fa52e0f9c00]GL ERROR :GL_INVALID_VALUE : glScheduleCALayerCHROMIUM: unsupported texture format

akv0712

I have 10.13.6 High Sierra

Here is my Vivaldi version:

Vivaldi Technologies AS.
A Browser For Our Friends
Copyright 2018 Vivaldi Technologies AS. All rights reserved.
Vivaldi is made possible by the Chromium open source project and other open source software.
Vivaldi Terms of Service
Vivaldi 2.0.1309.3 (Official Build) (64-bit)
Revision 9aa7f74440fd133ef536d2ca3eaeabb09e0685e2-refs/heads/master@{#588962}
OS Mac OS X
JavaScript V8 6.9.427.23
Flash 31.0.0.108 /Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.102 Safari/537.36 Vivaldi/2.0.1309.3
Command Line /Applications/Vivaldi.app/Contents/MacOS/Vivaldi --flag-switches-begin --flag-switches-end --ppapi-flash-path=/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin
Executable Path /Applications/Vivaldi.app/Contents/MacOS/Vivaldi
Profile Path /Users/ashishk.verma/Library/Application Support/Vivaldi/Default

xyzzy

@akv0712 Something doesn't look right... are you using a genuine Apple iMac or a "Hackintosh"?

akv0712

Hackintosh.. am i not allowed to use a hackintosh?

xyzzy

@akv0712 Vivaldi uses the native macOS platform libraries to play many types of media. If macOS does not fully support your graphics hardware, this can break media playback in Vivaldi.

I don't know what can be done to get this working but I'll check with the developers next week.

mwegner

Some videos didn't play for me too, but also only on my hackintosh rigs. I'm replying because I think this will also affect a small percentage of macOS users on real MacPro4,1 and MacPro5,1 systems. Most of those users will need to upgrade their video cards to move to Mojave, since it's now Metal-only for UI.

Apple published this support document yesterday: https://support.apple.com/en-us/HT208898

It's a strange document from Apple. Consider this (emphasis added):

Some other third-party graphics cards based on the following AMD GPU families might also be compatible with macOS Mojave on Mac Pro (Mid 2010) and Mac Pro (Mid 2012)

That "might" is a pretty strong caveat. Mostly the issue is that cards without the right UEFI bios will just show blank screens through the boot process, up until driver activation in macOS itself.

Anyway--I fixed this on my hackintosh setups by changing my board-ID to iMacPro1,1, since it has a Vega 56 (I'm using an RX 580, so same driver family). As best I can tell:

Apple's decoder pipeline uses a board-ID check to determine encoding/decoding functionality
This is likely covered by AppleGraphicsDevicePolicy.kext? I didn't dig too deep though
So if you're a real Mac Pro 2010/2012 owner, and you upgrade your video card to modern AMD so you can use Mojave, you're just not going to get hardware decoding

Vivaldi is literally the only software where this affected me on a MacPro5,1 board ID, though. Even trailers in iTunes worked, which is the usual check for Apple-provided decoding functionality. I'm not sure if Vivaldi can workaround correctly to tell the Apple frameworks to fall back, short of including codecs/etc entirely (which seems like the issue here, compared to i.e. what Firefox/Chrome/etc are doing).

Anyway--just thought I'd brain dump this while it was still fresh. I'm certain that "old Mac Pro users who refuse to upgrade their chassis and are sick of Google's BS and want to use Vivaldi" are a pretty tiny minority, but in case this ever does bubble up the todo list priority, hopefully this info helps!