Error Loading Player: No Playable Sources Found

[surfn843]

I have been using Vivaldi for over a year and, yesterday, just started receiving the "error loading player: no playable sources found" on an embedded live streaming video on the following site: http://www.tidesfollybeach.com/surf-cam/

Prior to yesterday, I visited the website almost daily for over a year and the video always played without problem. Up to the point the error started, I had not done any recent updates on my MacBook other than a Vivaldi update a couple of weeks ago. In order to troubleshoot the error, I have updated both Adobe Flash (installed the Chromium version) and the Vivaldi browser but neither update fixed the problem. See attached screenshot for version info.

• The video plays OK on Safari browser on the MacBook as well as on an iPhone

• The video does not play on Vivaldi or Firefox

• The site's Flash setting is set to "always allow for this site."

• Disabling Adblocker and DisableHTML5AutoPlay on the site did not change the error

• I searched threads & found a thread from 6 months ago suggesting Chromium might be the problem but the issue only started for me, yesterday, not 6 months ago.

The problem probably lies with Chromium but I have no idea what it is or how to fix it. Hopefully, someone here can help. Even though I can view it on Safari, I use Vivaldi as my main browser & would prefer to get it working here, again. Thanks!

[surfn843]

Update: I'm now finding other sites where video is no longer playing. Vivaldi is on the verge of being permanently uninstalled.

[TbGbe]

@surfn843 said in Error Loading Player: No Playable Sources Found:

just started receiving the "error loading player: no playable sources found" on an embedded live streaming video on the following site: http://www.tidesfollybeach.com/surf-cam/

I get the same message (Linux Mint 18 KDE).
However, I also see it in Opera and in Firefox !!

I think that the site may have a problem or is Geo-Blocking !?

[OlgaA]

@surfn843 We can only get it to work in Safari, it does not work on Chrome, Canary, Opera or Vivaldi... It's an issue with the JW-Player it seems.

[surfn843]

@gwen-dragon I just submitted a bug report. Thanks!

[surfn843]

@tbgbe There is a possibility of that, however, the live streaming video is viewable if I use Safari on either the MacBook or the iPhone. It worked reliably in Vivaldi, as well, up to the last few days.

[surfn843]

@olgaa I was submitting the bug report when you responded so just now seeing your message. Yes, for me, it works in Safari but not Vivaldi or Firefox. I don't have other browsers to test.

BTW, the video feed at that website is managed by http://surfchex.com. At the moment, that site is having problems with their video feed - although, when I first noticed the problem a couple of days ago on the http://www.tidesfollybeach.com/surf-cam/ site, I checked the SurfChex site and it was working at that time. They seem to be having a gateway problem today. The Surfchex issue might be unrelated but thought I would mention it since they do manage the cameras at the site I'm concerned about. Thanks!

[OlgaA]

@surfn843 Yep, I see. Unfortunately not much we can do at the moment. Hope it gets sorted out.

[surfn843]

@olgaa Why? What is Safari doing that Vivaldi & the other browsers are not?

[xyzzy]

@surfn843 The major web browsers each have their own HTML layout and JavaScript engines; they all work differently and have different capabilities. Some are more strict when they encounter errors; others are more relaxed. That's why good web designers/coders/admins test their sites (and any changes that they make, no matter how small) with different web browsers and with different operating systems.

[Chas4]

@surfn843 said in Error Loading Player: No Playable Sources Found:

http://www.tidesfollybeach.com/surf-cam/

The video player is JW Player and the code for it looks like it is at https://content.jwplatform.com/libraries/kGJt6C6m.js and there is browser sniffing in it

It might be mixed content issue as the main site is HTTP and the video player looks to be a HTTPS connection.

The code for the video player is (what Safari is getting (tested in a private window):

<video class="jw-video jw-reset" disableremoteplayback="" webkit-playsinline="" playsinline="" x-webkit-wirelessvideoplaybackdisabled="" jw-loaded="data" src="http://192.241.250.62:1935/live/fb.stream/playlist.m3u8" jw-played="" style="object-fit: fill;"></video>

That has Webkit vendor prefixes (Apple is slowly removing those from Safari)

Vivaldi looks to be getting some different code (tested in a private window):

jwplayer("myElement").setup
({
playlist: [{
sources: [{
file: "http://192.241.250.62:1935/live/fb.stream/playlist.m3u8" }] }],
androidhls: "true",
logo: {
file: 'http://surfchex.com/jwplayer/logo_white.png',
link: 'http://surfchex.com'},
ga: {},
width: '100%' ,
height: '100%',
skin: "bekle",
autostart: "true",
primary: "html5"
});