Anyone using Kaspersky Password Manager?
-
Sadly, problem is back. I am migrating from opera browser to vivaldi, version 3.5.2115.87 has same problem, I cannot log into KPM (v. 9.0.2.14151)
-
@skliba001 Hello skliba001, it is working for me with KPM 9.0.2.14151 (n). Do you have the n version?
-
@Ornorm Yes, it is "n" version
-
@skliba001 Thanks for that.
Did you have it working before? If so, when did it stop working (last Vivaldi update? something else?)
Did you re-install the KPM extension? -
@Ornorm No, i didn't, I installed Vivaldi day before yesterday for the first time, I have been using opera. Without KPM. But durin installation Kaspersky offered me KPM plugin, so I wanted to try to use it
-
@skliba001 Can you try to install the KPM extension from the Chrome web store to see if it works?
-
@Ornorm althought I have installed it from chrom store day before yesterday, I have reinstalled it now with the same result. Extension looks OK, but I can't sign in
-
@skliba001 Do you have the issue where you try to login and the extension loads indefinitely?
Side question (don't know if this could help at all) : did you empty the cache of Vivaldi, closed Vivaldi and restarted it again? -
@Ornorm No, login is impossible - wrong password it says, but I have checked it directly and it works. I have changed it too. Side question: There is nothing to empty. I am still running opera, because I am lazy to transfer all my opened tabs, passwords and other stuff. It is clean installation
-
@skliba001 In the settings of KPM, do you see Vivaldi Browser as a Web browser?
(sorry, my version is in French) -
Yes (czech version here )
-
@skliba001 I don't know if re-installing KPM and/or Vivaldi could help... Maybe give it a try.
Sorry that I couldn't help you resolving the issue easily. I don't know what else I can propose to solve your problem on Vivaldi.
What you describe (wrong password) is what I had in the past and the update of Kaspersky Total Security (21.2.16.590 (b)) + KPM (9.0.2.14151 (n)) did solve the problem automatically. -
@Ornorm Maybe there is a difference - I do not have Kaspersky total security. KPM (same version), antivirus and Secure connection (usualy do not use this one because of some issues). And version of Vivaldi - 3.5.2115.87 (Stable channel) (64bit). Reinstalling does not help, not a fan of doing this again and again. Thank you for your effort (-: .
-
@skliba001 said in Anyone using Kaspersky Password Manager?:
not a fan of doing this again and again
For sure! I understand that.
I really hope someone will be able to help you further.By the way, I didn't have a look at it but I see on the extension's page on Chrome web store, lots of people were reporting the same issue and the answer of Kaspersky team is always the same :
If you have encountered this issue when Kaspersky Password Manager for Windows was installed together with one of the Kaspersky products, then we'd recommend to complete following steps below:
- Uninstall Kaspersky Password Manager using "Add or remove programs" menu of your operating system;
- Download standalone installer of Kaspersky Password Manager from the official Kaspersky website;
- Run downloaded installer package and follow its instructions;
- Re-install the extension in your browser. If it has been already installed, restart the browser.
After completing these actions the extension should work correctly.
We apologize for any caused inconvenience!
-
@Ornorm said in Anyone using Kaspersky Password Manager?:
stall the extension in your browser. If it has been already installed, r
I'll give it a try, thanks!
-
Ppafflick moved this topic from Vivaldi for Windows on