Amazon digital music library does not play

robertbrenner

Attempting to play music in Amazon digital library results in no response.
Likely Chromium related as i have the same symptom in Opera 42 and Chrome 55
Firefox is unaffected.

OS is KDE Neon 5.8.5

robertbrenner

@dLeon It is a service that requires an account.

I have not tried to play the song samples that are attached to music product pages.

I'm still digging into the issue on my end - just noticed it last night.

I'm working with a new laptop and re-installed OS since the last time I've accessed this on Amazon feature, so I've not eliminated all possible variables. But as this issue is common to all my Chromium browsers, I thought it worth posting.

I've not encountered any other video or audio problems since the ffmpeg codec location issue with Chromium 55 a month ago.

robertbrenner

Update - the issue appears to be limited to my OS/computer.

Tested on my daughter's laptop with Peppermint OS7 - both Chrome 56 and Vivladi 1.6 work.

Tested on my wifes laptop with Mint 17.3 Cinnamon - Chrome 56 works...she wouldn't let me install Vivaldi

So it seems to limited to my install of KDE neon. I reinstalled all three chromium browsers, but the issue persisted.

Looks like I'll be distro hopping this weekend.

Steffie

@robertbrenner said in Amazon digital music library does not play:

Looks like I'll be distro hopping this weekend.

--> Maui !!

.....................................................................................................
Tower & Lappy = Maui 2.1 "Blue Tang" x64 Plasma 5.8.4.

robertbrenner

Ended up with Mint 18.1 Cinnamon.

Distros that allowed Amazon to play: Ubuntu 16.10 Unity, Peppermint OS, Mint Cinnamon & XFCE, Solus

Distros that did NOT allow Amazon to play: Neon (5.9), Maui, Mint KDE and MATE, Ubuntu MATE

Issue is solved for now, but my curiosity is piqued - Most of these are 16.04 based (i did not test anything Arch or Fedora derived), so the base does not seem to be a cause. KDE and MATE DE's seem to be affected, while Gnome 3 and XFCE/LXDE based ones do not.

Do DE's handle perhaps handle Flash or Google's plugins differently?

Also, as a side note - I got screen tearing (accross the desktop, not just in Vivaldi) with Mint KDE and Maui, but not with Neon - another brain teaser.

sophos02

Ok so i just wanted to try it and found that i apparently did buy a CD via amazon years ago happy testing..

I clicked on play and nothing happened....
So i read again and thought why are you talking about flash. There is no flash running...
Flash was blocked by vivaldi (my settings) so i allowed it and reload the page. It did not seem to make a change but when i clicked on play again the music started.

I am on openSuSE Tumbleweed with KDE Plasma 5.9.0 and flash-player-ppapi 24.0.0.194-1.1 (used to be called pepper?? nah) from Packman Repository.
So KDE is not the crook.

As for the tearing issue i guess the Distros have different default settings about v-sync or page flipping. Or maybe they ship with different video drivers (proprietary, non-proprietary, gallium), that have different defaults.

robertbrenner

It's just a Flash Player issue
Resolved by installing per these instructions:

https://gist.github.com/ruario/215c365facfe8d3c5071

Verified to work on KDE Neon 5.9.3 and Ubuntu Mate 16.10.
Looks like some distros ship with the flash player installed