Vivaldi cannot play Facebook videos and SoundCloud Music
-
Yes, and even weirder, if I use a Portable version of Vivaldi it works on my main pc Windows 8 x64, but transferring that Vivaldi build with userdata folder to another system, it does not work, which rules out that it is a rights issue, and would also technically rule out a problem with Vivaldi.
The only thing I can think of now is that I have an older version of the PPAPI on my computer where things work, and that a newer version breaks.
@TgGbe, could you maybe install a VM software and see if it still works for you? (If you don't want to, I can understand) I want to rule out that its a PEBCAK situation (aka, I'm doing something wrong)
-
Yes, and even weirder, if I use a Portable version of Vivaldi it works on my main pc Windows 8 x64, but transferring that Vivaldi build with userdata folder to another system, it does not work, which rules out that it is a rights issue, and would also technically rule out a problem with Vivaldi.
The only thing I can think of now is that I have an older version of the PPAPI on my computer where things work, and that a newer version breaks.
@TgGbe, could you maybe install a VM software and see if it still works for you? (If you don't want to, I can understand) I want to rule out that its a PEBCAK situation (aka, I'm doing something wrong)
Regarding VM - I am reluctant as I don't have any experience with them and would probably mess things up, sorry.
However, as you have played with different systems (at least 2 of your own AND someone else's), I see no reason to suspect PEBCAK (although I always thought it was PEBKAC )
If it was all on the same machine, I would be a lot more dubious :evil:I've had quite a few Flash Updates :blink: and not had this problem.
However, I just tried disabling the flash plug-in, restarted Vivaldi (V1.2 32bit ) and went to SoundCloud. Tracks on their front page STILL played so I doubt it is a Flash problem :whistle:I'm now wondering if you may be "missing codecs" or something.
-
Yeah, I also had my doubts it was a flash thingy, because even with no flash installed Soundcloud does not give me a "You don't have Flash installed" message either.
Missing codecs is a good one. Definitely something I can try. Thanks for the tip.
EDIT: I installed K-Light Mega codec pack and Dot Net Framework 3.5 but neither solved my problem.
EDIT2: I tried something else (press play and then from the player press play) and got a different error. "Your network connection seems to be disabled. Please check and try again." This seems to be inline with what I'm seeing with facebook too. I'll see if I can somehow do something related to firewalls etc.
-
I think I've figured out what the problem is, though I have absolutely no idea how to solve it.
I think Vivaldi somehow cannot use HTML5 audio/video. Youtube seems to be having problems too now, but not always. When it works, it is using the PPAPI flash plugin, but sometimes for unknown reasons, it cannot use it, and if that's the case, the video won't play either. Testing this on my main pc, all works well for that very same video.
Also, I am using a plugin for youtube which makes playback better, and alone from the fact that it always worked before with this plugin too, and a fresh install of Vivaldi with no extensions still does not make it work, seems to point into the same direction. Whenever it uses this extension, it also uses HTML5 and fails. When the extension does not load, it uses flash and the video plays. Uninstalling the extension on the same video still wants to use HTML5 but now the normal interface of youtube is showing.
Is there a way I can somehow disable HTML5 video/audio playback and force flash?
-
Okay, disregard that last post.
It seems that the extension still works whether or not it is using Flash or HTML5. Its just that one video gives me "There was a problem playing this video. Playback ID: long string of letters and numbers" where the rest all play fine. Playing that same video on my main pc, and all works. So I guess YouTube works about 80% of the time for me, and they're all video's from the same user too. Although this one video that has problems was different. I think he used his cellphone to shoot it rather than his camera, so it may be that it uses a different codec.
EDIT: Right, so I thought I'd look up that video, and guess what, it now plays well.
It was this video:
https://www.youtube.com/watch?v=SUbiuLIxArUFunny, I press play on the in-line video here, and it doesn't work…
-
Okay, disregard that last post.
OK, disregarding - especially since I know you tried with NO extensions and got the problem :silly:
EDIT: Right, so I thought I'd look up that video, and guess what, it now plays well.
It was this video:
(snip)Funny, I press play on the in-line video here, and it doesn't work…
In-line works for me.
Also copying url and going to site - it works.Don't suppose it could be IP region/country related (I'm in England if it matters).
Would be nice if someone else could do some checking as well :whistle: -
It seems this problem is coming from something that HTML5 and Flash both use. Flash itself can play swf files and all the other flash related files and HTML5 can do just about everything except for something that's dealing with iframes. So whatever it is, both Flash and HTML5 both use it for videos. Maybe it's codec support or maybe it has something to do with support for different graphics card, but idk. It's probably a buggy file inside of the vivaldi files that needs to be fixed.
-
As I'm getting a bit desparate from this problem, I've tried something new.
I removed Vivaldi (again) and installed the x64 snapshot version, which is version: 1.3.519.25 (Developer Build) (64-bit)
The same problem exists there as well. Soundcloud can't play a file, facebook keeps showing the load icon and flash videos at random decide if they want to play or not. Some videos almost always play instantly without any delay, others I sometimes need to refresh 10 times before they start playing, inline or not.
The following EDITS are all on my main pc where everything works as expected:
EDIT: I do notice I have 2 Vivaldi firewall items on my main pc. Lets see if the problem starts happening on my main pc if I disable these firewall rules. Maybe thats worth replicating.
EDIT2: nope, disabling the firewall entries on my main rig doesn't affect it at all. All still plays well.
EDIT3: in Vivaldi:plugins, I disabled PPAPI flash, restarted vivaldi, and they still play fine. I ruled out that its a flash issue. -
Okay, given that I have a working situation and a non-working situation I decided to dive under the hood to see what works and what doesn't.
So I fired up Microsoft Process Monitor (procmon) and first recorded on the working machine that vivaldi plays a track.
Then I repeated the same on the failing one. Basically Vivaldi makes a network connection to soundcloud and succeeds, but vivaldi doesn't figure out that this is the case, so it does it again, and again, and again, and again, spamming soundcloud with over 1000 connections until it finally gives up and a timeout by soundcloud showing a message.
Here is an example of the message I see of the connection attempt:
RDS01:53241 -> server-216-137-63-204.lhr3.r.cloudfront.net:https Result: SUCCESS Detail: Length: 1460, seqnum: 0, connid: 0.I also see that Vivaldi never starts writing to the cache which is logical because if Vivaldi does not think it receives data, there's no reason to download anything.
If a Vivaldi developer is monitoring this topic, email me on the email address provided in the bug ticket, and I'll email you the Proccess Monitor log, which is of a 30-ish second window spanning about 2,5 mb unzipped. Placing everything in a zip file (procmon and the log, is 800 kb.)
-
Installed newest beta, still same problem…
aww...
I'm starting to wonder if its time to move away from Vivaldi... Please convince me otherwise?
I mean, I have not heard anything from Vivaldi either, no contact asking if they can get access to my pc to do some tests. So to my knowledge they're not concerned and not even working on a fix. Am I wrong? Or...
-
Installed newest beta, still same problem…
aww...
I'm starting to wonder if its time to move away from Vivaldi... Please convince me otherwise?
Well, I can't convince you to use Vivaldi if you need regular access to Facebook and Soundcloud, obviously.
How important those sites are to you - only you know.
Of course, you could always keep using Vivaldi for other things (and to check the snapshots for fixes etc).I mean, I have not heard anything from Vivaldi either, no contact asking if they can get access to my pc to do some tests. So to my knowledge they're not concerned and not even working on a fix. Am I wrong? Or…
Or, they could be working on the problem and not require direct input from you, we can't know.
-
I finally fixed the issue. The H264 codec was indeed missing as pointed out earlier. I thought I had installed it, but apparently something went wrong during that install and it never got installed.
I found out because I decided to install firefox because on yet another site the video would not play in Vivaldi without showing me any reason except: "The video could not be played. It could have been deleted or a network issue could be present."
Showing the same page in firefox gave me a webpage message: The H264 codec was not found. If you use firefox for linux, install…. etc.
I then used firefox from my main pc, went to the same page, and bwam, it played fine. I checked again to ensure the codec was installed, and found out it wasn't. I downloaded and installed the codec, and now everything works, also in Vivaldi.
Finally finally solved. yay. I can die now... Okay, not really.
-
Okay, disregard previous post….
The situation improved. Some videos on facebook play now, and some songs on soundcloud play too, but in other browsers everything plays.
On this page: http://knpuniversity.com/screencast/symfony2-ep1/intro the following error is presented: The video could not be loaded, either because the server or network failed, or because the format is not supported.
I know they use the H264 codec, and it works perfectly in firefox now, and I've read that the H264 codec is not supported in Vivaldi. So I'm pretty sure this is where my problem is now.
The weird thing is, that this above url works in firefox on the trouble pc, not in vivaldi on the trouble pc, but it works on my main pc too in vivaldi.
EDIT: Well fuck me... The above url does not load in firefox on the troubled machine either giving me the H64 codec is missing error. Did Vivaldi break my codec or did I not check it? I'm now not sure. Oh well, more testing to do. I will get it to work one way or another, and if it means it works in Firefox but not Vivaldi, then so be it, I'll switch.
-
Okay, disregard previous post….
The situation improved. Some videos on facebook play now, and some songs on soundcloud play too, but in other browsers everything plays.
On this page: http://knpuniversity.com/screencast/symfony2-ep1/intro the following error is presented: The video could not be loaded, either because the server or network failed, or because the format is not supported.
I know they use the H264 codec, and it works perfectly in firefox now, and I've read that the H264 codec is not supported in Vivaldi. So I'm pretty sure this is where my problem is now.
The weird thing is, that this above url works in firefox on the trouble pc, not in vivaldi on the trouble pc, but it works on my main pc too in vivaldi.
EDIT: Well fuck me... The above url does not load in firefox on the troubled machine either giving me the H64 codec is missing error. Did Vivaldi break my codec or did I not check it? I'm now not sure. Oh well, more testing to do. I will get it to work one way or another, and if it means it works in Firefox but not Vivaldi, then so be it, I'll switch.
So close and then ….
But here we go again :lol:That Symphony Intro video works fine for me in Vivaldi (SNAPSHOT 1.3.537.5 (64-bit) as well as STABLE 1.2.490.43 (32-bit)).
Maybe the site did have some problems? Or something is blocking it for you (extensions etc. )
Edit: No idea where you read that H.264 does not work in Vivaldi - the only problems I know of are on Linux systems where the codecs have to be installed as a separate action from installing Vivaldi (licensing issues).
-
The symfony video does not work at all on the problem video consistently, and show errors while the same site works on my good pc consistently, even using a portable version of firefox or vivaldi.
Firefox gives me this message above the video:
Video not working?
It looks like your browser may not support the H264 codec. If you're using Linux+Firefox, try a different browser or try installing the gstreamer0.10-ffmpeg gstreamer0.10-plugins-good packages.Thanks! This saves us from needing to use Flash or encode videos in multiple formats. And that let's us get back to making more videos :). But as always, please feel free to message us.
And inside the player frame it says: No compatible source was found for this video.
As for Vivaldi not supporting H264 I read that somewhere on the forum as feature request that was denied, with the alternative comment that Vivaldi was never going to support directly playing H264. Maybe that was for the linux version, not sure anymore, but I read that as for vivaldi in general.
-
Okay, I can now confirm, this is definitely a missing codec issue.
This is a testpage for testing various video formats: http://www.quirksmode.org/html5/tests/video.html
In both Firefox and Vivaldi on the problem pc, the H.264/MP4 are not working. Vivaldi does not even show a player, Firefox gives a " No video with supported format and MIME type found.
The other two work fine.
Everything works (both Firefox and Vivaldi) on my main pc.
I did some more search and I installed the Windows 8.1 N version before upgrading to windows 10. On my main PC I also installed Windows 8.1 N but I probably have installed something in the past that supports this H.264/MP4 codec. It may be Fraps or Camtasia Studio. I'll install them too to see if they add the missing codecs.
I've already installed the Windows Mediaplayer pack because that is missing on the N version of windows 8.1 and 10, but I figured the codec pack should have taken care of it.
-
Okay, I can now confirm, this is definitely a missing codec issue.
This is a testpage for testing various video formats: http://www.quirksmode.org/html5/tests/video.html
In both Firefox and Vivaldi on the problem pc, the H.264/MP4 are not working. Vivaldi does not even show a player, Firefox gives a " No video with supported format and MIME type found.
The other two work fine.
Everything works (both Firefox and Vivaldi) on my main pc.
I did some more search and I installed the Windows 8.1 N version before upgrading to windows 10. On my main PC I also installed Windows 8.1 N but I probably have installed something in the past that supports this H.264/MP4 codec. It may be Fraps or Camtasia Studio. I'll install them too to see if they add the missing codecs.
I've already installed the Windows Mediaplayer pack because that is missing on the N version of windows 8.1 and 10, but I figured the codec pack should have taken care of it.
On that page, the table has not been updated for a long time (how old are Firefox 4.0 now and Chrome 9.0 now?).
However, all the videos play for me (typically not helping you though).Note: I'm on Win 10 Pro (upgraded from Win 7) and have NOT installed any extra codec packs (unless VLC player install also adds some). Could it be that something you have installed has removed/corrupted your codecs?
Anyway, good luck sorting out the missing ones. I have heard many think the K-lite codec pack is quite good (but haven't needed it myself as I said).
-
I've gotten a step further.
The missing Windows Mediaplayer Feature pack from the link I posted earlier solved my issue for firefox now. Somehow it did not install correctly as limited user, but when I logged in as administrator user and performed the install, it took longer and at the end it asked to reboot (what I expected to see the first time but didn't). I rebooted myself manually though.
Now the testpage correctly works, the Symfony 2 page works and everything else too in firefox. Vivaldi still has no clue. I also installed VLC Media Player and set it as default player as I know this may help. (Was able to solve playing flash content in Vivaldi on another machine that way).
Firefox seems to work correctly now. Facebook and soundcloud included. I will prepare to switch to firefox it seems. Maybe try again in the far future when I gathered enough hope again. I guess I can safely say that I ruled out that it is a codec issue, unless I somehow have to enable this as a hidden setting in Vivaldi too, like I had to do with FireFox.
-
I'm also having this issue and don't know what to do. It was perfectly fine in my laptop but now I have a new PC where I installed Windows 10 Pro x64 and Vivaldi can't play Soundcloud, Instragam videos and some videos on Reddit. The Hardware Acceleration does nothing. The vivaldi://gpu/ page says this(with Hw Ac enabled and disabled):
Canvas: Software only, hardware acceleration unavailable
Flash: Software only, hardware acceleration unavailable
Flash Stage3D: Software only, hardware acceleration unavailable
Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable
Compositing: Software only, hardware acceleration unavailable
Multiple Raster Threads: Unavailable
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only, hardware acceleration unavailable
Video Decode: Software only, hardware acceleration unavailable
Video Encode: Software only, hardware acceleration unavailable
WebGL: UnavailableProblems Detected
GPU process was unable to boot: GPU access is disabled in chrome://settings.
Disabled Features: all
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffersI think the issue is related to the H264 as well since I can't play those videos that have been posted here. Installing the Multimedia Pack also did nothing.
-
Be sure that you download this: https://www.microsoft.com/en-us/download/details.aspx?id=48231
Copy it to a folder on your C drive, such as C:\temp, and run it from there with a user that has administrative privileges.
The install should take quite a while and at the end asks you to reboot. After doing so, it does seem to have made firefox be able to play videos now. I also installed VLC Media Player which may also have something to do with that.