Solved Cannot delete all saved passwords

foulke

Hi. If you just migrated from another browser the fastest way would be to uninstall Vivaldi and reinstall it fresh. IMO.

lamarca

@foulke Reminder: manually delete the two folders of Vivaldi before reinstall and more this article

Kavokei

Thanks foulke and lamarca - I've done this now twice; full uninstall including deletion of browsing data, then also deleting sync data, and manually deleting first the login data, then the entire user profile data folder, then the profile data folders for both user profiles and the previous actions all at the same time.

After doing the above several times, username and password fields are still populated, and vivaldi://settings/passwords brings up a full list of saved passwords which looks suspiciously identical to my Chrome saved passwords (despite me creating deliberate differences between the two lists). Something is not right here. I've now permanently uninstalled Vivaldi, and I'm about to delete both Vivaldi sync accounts in attempt to make sure my password data is fully removed. I'm assuming this will delete my Vivaldi community accounts at the same time, which will be a shame.

I've got to admit, this is a huge disappointment. I started using Vivaldi way before sync and profiles were implemented, and I love so many of the features such as stacked tabs, tab management in general, tools, the incredible degree of configurability, speed, etc etc. However, not being able to delete passwords leads to concerns over security, and just like that, trust is gone. I really hope these problems are identified and recorded as known issues and not ignored, then fixed quickly. That said, I must admit, I'm going to be cautious about coming back to Vivaldi in the future. It's difficult to put into words quite how disappointed I am about that, as I've been a very vocal advocate over the years. Sorry for venting, this isn't directed at anyone and hopefully doesn't come over as angry - I'm not angry, just concerned. I also appreciate your attempts to help - thank you.

lamarca

@Kavokei You are welcome and thanks for the feedback. In absence of any idea, my suggestion is to report the issue. It's very unusual.
Please, file a bug report, you will be given a number (VB-xxxxx), please post it here for our follow up.

Kavokei

@lamarca Thanks for your understanding here's the bug report reference: VB-61589
I included my email address in my submission, I'm happy to be contacted about the issue, and to reinstall if necessary to carry out further testing on behalf of the team.
I'll email the team as well to find out how I can verify that my data has been deleted.
All the best

lamarca

@Kavokei You are welcome. The report will be checked by one of the Devs. In case of missing info, the Team will e-mail.
Keep in touch

Cheers

jcardisco

I also filed a BUG ticket as I cannot delete PWs en masse either using standard (CTRL+SHIFT+DEL). The PWs still show up in vivaldi://settings/passwords even after uninstall/reinstall with restart of PC too.

caspadan

I started deleting one by one.. Gave up

steblg

@Gwen-Dragon

Thank you very much. Works like a charm. Just to clarify the above steps:

Step 1. Obvious
Step 2. Browser profile folder is (on Windows)
~/AppData/Local/Vivaldi/User Data

Step 3. Delete
~/AppData/Local/Vivaldi/User Data/Default/Login Data
~/AppData/Local/Vivaldi/User Data/System Profile/Login Data

witalit

I also have the same issue its not possible to delete saved passwords and get them to sync properly. I have Vivaldi on 3 machines if I delete passwords on 1 it does not propogate the changes to the others, very frustrating. Even using Reset Remote Data in sync option makes no difference.

Pretty sure I had the same issue when I used Chrome previously.

Edit: Just managed to delete all my synced passwords by following this process:

Sign out of Vivaldi account on all devices except 1 device.
Delete all passwords via chrome://settings/passwords
Check vivaldi://sync-internals to see if password sync was successful
Delete any Login Data files located on other machines, for my android device I cleared app storage and deleted app.
Log back into Vivaldi on devices and now all my passwords are deleted no synced data on servers now (I assume)...

If anyone can confirm if its possible to check remote data is 100% deleted that would be helpful as I am concered its still lingering somewhere.

Basically what I have found if I have 2 devices open at vivaldi://sync-internals I can see deletions are not propogated between devices. In fact if I log out of one device, delete a password then login to another device the old password is synced again from 2nd device logged in! Its as if state of updates pushed to sync server are not correct, a deletion should be a deletion for synchronisation to be useful.

ukanuk

I've noticed this too, deleting a saved password on one of my devices does NOT delete it from any of my other devices. Definitely not the behavior I'd expect in a privacy-conscious browser.

ukanuk

@Gwen-Dragon This is not simply Sync taking too long.

In my case, Sync seems to completely ignore deleting passwords. So even if I deleted all passwords on all my devices through the in-browser settings, apparently those passwords are all still saved on a Vivaldi server somewhere since the deletions are not propagated.

I just deleted several passwords on a computer at about 9:25pm. I restarted the browser twice and confirmed "Last synchronization time" was 9:35pm, ~10min after the time when I deleted the passwords. I restarted my computer, and let it synchronize yet another time. Then I opened my mobile browser and waited for it to synchronize (confirming that "Last synchronization time" actually updated). Then I restarted my phone, and restarted my browser, and again confirmed "Last synchronization time" updated. Then I restarted a second computer and opened Vivaldi and confirmed that still those passwords were not deleted in the second computer. Then I restarted a second phone and opened Vivaldi and confirmed that still those passwords were not deleted in the second phone. So it's a sync issue at least between Windows desktop and mobile versions on Samsung Android, and I'd assume it's across all platforms.

Presumably Reset Remote Data would work to delete these, but I'm not ready to redo all my keyboard and browser extension and other settings just to work around a bug with Vivaldi sync.

ukanuk

@Gwen-Dragon Thanks, I have submitted VB-76628.

kubamiszcz

it is still existed - cannot mass delete all saved passwords
even if I disable syncing and delete it through 'clear browser data'

Maxou0

Hi,
I found a solution to remove all passwords at once on my Win10 PC. I searched after having had an import bug from Chrome, only the urls and usernames were correct, the passwords were empty. Vivaldi version 3.8.2259.42

I used cleaning software (cClea ** r ^^)
In "Custom Clean -> Applications -> Vivaldi:
Select "Saved Passwords" and start the cleaner
All passwords will be deleted
After in the Vivaldi settings "Reset remote data", then "Disconnection"
Relaunch the browser, connect and Synchronize.
Passwords are correctly deleted
I then imported my Chrome mdp from a .csv

Everything is ok

lameone

@kubamiszcz
I just managed to do it myself without external software.

Disable Syncing, and reset remote data.
Re-Enable Syncing, but uncheck the "password" option before you hit apply.
Navigate to the folder on your machine listed under "Profile Path" at vivaldi://about/
Use the Delete Browsing Data tool to remove all passwords store with the time duration set to "all". I only did passwords, so nothing else was deleted.
Close Vivaldi.
Delete the files "Login Data" and Login Data-journal.

You should be good to go here. I think it's a combination of Vivaldi always trying to pull from the sync, it's local backup, and it's local storage, so you need to handle all 3 or the passwords will keep coming back. That said, it's incredibly counter-intuitive, and the functionality to delete passwords is absolutely a standard expectation, especially as password managers are more and more commonplace.

ukanuk

As far as I can tell this issue should NOT have the RESOLVED tag, should it?

I filed VB-76628 earlier in this thread along these lines, perhaps an admin can check the bugtracker and see the current status of this ticket? I would hope by now it's either "fixed" (meaning I should file another ticket as it may have regressed) or marked "as intended", in which case at least we can agree to disagree.

I can use Menu > Tools > Delete Browsing Data to delete all passwords from all time, and I can check vivaldi://sync-internals to see that Total Entries of synced Passwords goes down to zero. I can even delete passwords individually in vivaldi://settings/privacy and in chrome://settings/passwords, and I see the sync internals indicate one less password being synced.

But the changes still do not propagate across my devices. If I delete an amazon.com password from my personal computer, my work computer still has that password saved and keeps it until I also manually delete it on my work computer. Same thing with deleting all passwords on my personal computer, I have to manually delete them on my work computer as well to get them to really go away.

DoctorG

@ukanuk said in Cannot delete all saved passwords:

As far as I can tell this issue should NOT have the RESOLVED tag, should it?

Please contact someone from Moderator Team by chat to remove the tag.

DoctorG

I can not reproduce the issue anymore on 5.4 Stable+5.5 RC1 Snapshot 5.4 Android 10.
I will close bug VB-76628 "Deleting a saved password on one of my devices does NOT delete it from any of my other devices.".

psycr0w

@lameone said in Cannot delete all saved passwords:

@kubamiszcz
I just managed to do it myself without external software.

Disable Syncing, and reset remote data.

Re-Enable Syncing, but uncheck the "password" option before you hit apply.

Navigate to the folder on your machine listed under "Profile Path" at vivaldi://about/

Use the Delete Browsing Data tool to remove all passwords store with the time duration set to "all". I only did passwords, so nothing else was deleted.

Close Vivaldi.

Delete the files "Login Data" and Login Data-journal.

You should be good to go here. I think it's a combination of Vivaldi always trying to pull from the sync, it's local backup, and it's local storage, so you need to handle all 3 or the passwords will keep coming back. That said, it's incredibly counter-intuitive, and the functionality to delete passwords is absolutely a standard expectation, especially as password managers are more and more commonplace.

Can confirm these steps work perfectly on a Mac. Since I've "converted" to a out-of-browser password manager (Bitwarden), this has cleared the stored passwords in bulk. To be sure, I'm leaving Sync Passwords unchecked going forward.

Rather unfortunate there isn't a more solid way in-browser to address this, to begin with.