Missing Autofill passwords in settings

steve8track

I browse to chrome://settings, which redirects to vivaldi://settings/passwords
Then I click on Autofill and see the empty passwords section:

Saved Passwords
    Saved passwords will appear here
Never Saved
    Sites which never save passwords will appear here

I know my passwords are somewhere, since the login pages still use them, but for whatever reason I can't see them in password management now. I'm wondering if something else like the keychain manages them instead on OSX?

Cross reference: https://forum.vivaldi.net/topic/42828/password-management/2
OS: Mac OSX

steve8track

@Zalex108
Steps I followed:

copy chrome://settings
paste into url bar and pressed return
clicked on "Passwords" in this page:
I see this page now:

Zalex108

@steve8track

The page seems the Vivaldi's one.

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Just asked the Team Members about the Chrome://Settings on Mac.

We'll wait for an answer.

QuHno

chrome://settings/passwords
This must be directly entered or copy'n'pasted because only entering chrome://settings redirects you to the Vivaldi settings.

Additional hint:
For import follow the instructions here:
https://labs.gwendragon.de/blog/Web/Browser/Vivaldi/vivaldi-2-9-passwordimport

Gaëlle

@steve8track which macOS and Vivaldi version are you using?
The second screenshot is the one that if you had any password stored there would show you the three dots and possibility to export your passwords. Are you using any extensions to manage your passwords such as Lastpass, etc. That would explain the autofill...

xyzzy

@steve8track I wonder if your login/password database may have gotten corrupted somehow. Did you, at any point, ever delete "Vivaldi Safe Storage" from your Keychain in an attempt to clean things up or to fix some other problem? ( <- DO NOT do this.) ... Or did you manually copy your Vivaldi profile folder from another Mac? If so, you might have ended up with login data entries that were encrypted with different passwords, which is something that should not normally happen.

steve8track

@QuHno Tried that url, but see the same page.

@gaelle macOS Mojave 10.14.6 Vivaldi 2.10.1745.23 (Stable channel) (64-bit)
I do have an extension called OneLogin which I previously used on Firefox. It shouldn't take over managing the passwords though, and in Firefox I could still see them under the default management section. The only thing the OneLogin extension seems to do is give me a list of intranet sites after logging the extension in. All unified session handling seems to be handled server side and doesn't require the extension.

@xyzzy I have not deleted "Vivaldi Safe Storage", but it is possible yet unlikely that something from IT could have wiped it out (this is my work laptop). This is the first time I've used Vivaldi, so I definitely didn't copy a profile from another Mac. However, I do wonder if password management requires me to be logged in to Vivaldi services? I wouldn't think so, but I thought I should mention it in case that matters. You can see in my first screenshot I don't use those services.

I also have Google Chrome installed, in case that can conflict somehow. I don't have Chromium installed other than the one included with Vivaldi.

xyzzy

@steve8track There's no problem with Vivaldi and Chrome co-existing. There's also no need to be signed into Sync or into any other Vivaldi services. The passwords are saved locally in a database in your Vivaldi profile directory, and the passwords are encrypted when saved using the key that's stored in Vivaldi Safe Storage in the macOS Keychain.

Are you able to see the stored passwords if you disable the OneLogin extension?

steve8track

@xyzzy I have:

disabled the OneLogin extension
restarted vivaldi
logged in to a website
clicked "save" when prompted
opened Autofill => Passwords
observed no passwords are stored still

I also opened the Keychain Access app and confirmed "Vivaldi Safe Storage" is present.

Zalex108

@steve8track

The cavalry came!

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Well,
Since the problem still happening.

Try creating a new profile from Vivaldi, (right side of address bar), then try saving a password and check if appears at Settings > Password.

Will see what happens before next steps.

steve8track

@Zalex108 Good news. With a new profile, it does store my passwords. Unfortunately, I've customized my profile substantially. Is there any way to reuse the original one? I worry if I migrate things to the new one, whatever caused the problem will migrate with it. Anyway, in the meantime, I'll try a few things.

steve8track

@Zalex108 I've now imported my bookmarks to the new profile and added the extensions. I still can see passwords. I'm not sure what caused the problem, but I think we can close this thread as complete. Thanks for all of the help everyone involved

Zalex108

Good!
At least is not a problem related to your OS configuration.

Right,
Copying too much would reproduce the problem again.

Follow the Signature's BackUp | Reset link to know about important files and from now on, make periodical Vivaldi's Profile backups, with Time machine or another app.

We could leave the topic open during 2 more days, if everything still Ok, then close it.

Windows 7 (x64)
Vivaldi Back up | Reset

steve8track

@Zalex108 Thanks! Looking at that folder, I notice I have only one profile folder ("Profile 1"). Come to think of it, I took the Default profile and changed the name and used that before now. Is it possible passwords behave differently on the default profile than on created profiles?

Zalex108

@steve8track

All profiles should behave the same, but sometimes something could be corrupted.

|- If I understood, you've renamed the profile, used it again and passwords worked?

If so,
Maybe something points to a new path which is clean.

|-- Prefs file rebuild--.

--

If You like to try some more, you could try doing a copy of the default (broken) profile, and try disabling extensions, resetting them, deleting Preferences file...

Doing it there's an option to find the problem or find where it's located.

--

You could look at Preferences file with Tomeko's JSONEdit program.

Sometimes you could copy paste some entries instead of the whole file or instead set up from the Browser.

That would help, pasting portions and checking until find the section related.

Heavy job,
But would help for the future.

Ex:
Some flags are disabled from time to time, but the code and function still exist.

Adding it to the Prefs file will apply it despite they do not appear on the ://Flags to enable it.

Gaëlle

@steve8track thanks for sharing your insights. You've a known bug unfortunately that needs to be fixed on our side. The good point is that the dev who can fix it is now aware of it and added it to his bugs list. Hopefully he manages to fix it soon. Please follow VB-29228 in future snapshots to see if it fixes it for you.

clarkU

I am seeing this same behavior in 3.6.2165.36 (Stable channel) (x86_64) on MacOS Catalina 10.15.7. I can autofill for websites that don't show up anywhere in settings. I have multiple profiles in use too.

Zalex108

@clarkU said in Missing Autofill passwords in settings:

I am seeing this same behavior in 3.6.2165.36 (Stable channel) (x86_64) on MacOS Catalina 10.15.7. I can autofill for websites that don't show up anywhere in settings. I have multiple profiles in use too.

Hi,

Does any of the mentioned steps work for you?