Vivaldi will not open after updating to 2.10 (Symantec/Norton)

Pathduck

@rustyjarz Any did you try any of the many workarounds posted in the many threads as well as the help page for this issue?

Andoheb

@Pathduck Got to where I can exclude Vivaldi but nothing changed. I excluded just the vivaldi.exe and that changed nothing so I excluded the whole Vivaldi directory and still nothing different. When I booted it back up from the icon (fix) on the taskbar, I did manage to lose all my tabs. Great joy!

Pathduck

@Andoheb Have you been in contact with Symantec/Norton about this?

Did you try the mklink workaround?

rustyjarz

@Pathduck It's not that easy to add an exclusion to Symantec, some of us including myself are on managed devices and are locked out of the Symantec configuration applet.

On a side note, it's been well know that Symantec is shit software, WTF are people and corporations still using it.

Andoheb

@Ayespy I don't think so. Last time around this problem cropped up, it sure wasn't Norton who fixed it but Vivaldi.

Andoheb

@rustyjarz I've had no problem with Chrome or any other Browser working. For some weird and wonderful reason, it's only Vivaldi.

Andoheb

@Pathduck I'm not sure what the mklink workaround is but the one I'm using presently is the one given me the last time this problem came up. It works flawlessly.

Ayespy

@Andoheb Vivaldi has a different "fingerprint" from Chrome, etc. as Norton sees it. Since it is not a "recognized and approved browser"as far as Norton knows, and yet it wants to connect to the internet, Norton treats it as a threat and blocks it.

RammsteinAM

Wow, Symantec and Norton still exist?
For a long time, I remember their products as the most crappy "antivirus" ever which cannot even identify the latest malware and that even many free antiviruses like Avast or AVG are way better than Symantec.

Andoheb

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Andoheb

@RammsteinAM I don't find Norton to be garbage. Actually amongst the lot of them, Norton far exceeds!

Blackbird

@Andoheb said in Vivaldi will not open after updating to 2.10:

@Ayespy Still strange why it accepts it for months and then after a particular update (and no way with every update) it goes haywire. I also find it strange, that last time this happened, Vivaldi told me there was an update, their update and after downloading it, no problem. If this is in Norton's field, I find it weird after several updates over the weekend there is no fix. Finally, if it is Norton, why aren't they listening to you folks regarding this? Wouldn't you find that to be a bit out in left field?

Given that none of us here really understand the intricacies of just how Norton's AV works or incorporates something onto a blacklist (either in a local installation or via signature updates) and given that we as posters don't fully understand the intricacies of Vivaldi's browser and/or it's installer, it's not surprising that seeing a consistent pattern to Norton's interference can be difficult.

What many of us take as compelling evidence of Norton's primary fault here is that this same problem has been openly reported for some time with multiple chromium browsers and that Vivaldi technical contact with Symantec (not merely with some "support" script reader) has developed an admission that the problem is their fault. Why Symantec hasn't yet found (or bothered to find) a solution is for them to say. The inconsistency of the problem may well lie within evolving technical intricacies noted earlier that cause the basic issue to come and go with various releases.

ShlomiYahbes

@rigsby999
Same here..
I had to uninstall the 2.10 and than install the 2.9 stable

I really love this browser and hope there will be a solution

ShlomiYahbes

@eddybryon
https://help.vivaldi.com/article/symantec-endpoint-protection-workaround/

ShlomiYahbes

@ShlomiYahbes
after I read this :
https://twitter.com/ruari/status/1208062411279872001
and this :
https://forum.vivaldi.net/topic/42856/vivaldi-will-not-open-after-updating-to-2-10/65?page=4

I changed the name to "vivaldi 2.10.exe" and now its works...

Andoheb

@Blackbird - Interesting but I find it strange still that Norton is giving me no grief with any Browser (supposedly apart from Vivaldi) including Chrome. Why do you suppose that is?

Andoheb

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Andoheb

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Blackbird

@Andoheb said in Vivaldi will not open after updating to 2.10:

@Blackbird - Interesting but I find it strange still that Norton is giving me no grief with any Browser (supposedly apart from Vivaldi) including Chrome. Why do you suppose that is?

Consider this: if simply changing the name of Vivaldi's executable stops Norton from blocking it, then it proves that Norton is simply blacklisting the file name in some way or another. That's NOT something Vivaldi's doing in their design. Why Norton elects to place Vivaldi's name on some kind of block-list has nothing to do with the content of the executable file (which design is under Vivald's control), or Norton would immediately auto-block its renamed version for whatever heuristic/other reasons.

Andoheb

@Blackbird Again, very Interesting. The reason you give, would it apply to the following: I changed the name vivaldi.exe to chrome.exe and Vivaldi still wouldn't boot.