Bookmarks Sync Rollback
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@ikekap My data was synced successfully only minutes ago.
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Hmmm. That's really weird. I tried logging out of sync and wiping it a few times. Still can't get it to get it to get off the ... loading
Here are some more screenshots of sync internals
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Also something curious that I realized, if I manually go to the site in the log file, this is what appears. Unsure if this is intended behavior
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Also I tried reinstalling the browser, but no change to sync status unfortunately
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@ikekap I added code tags to your first post to limit the size of the code block. Click the compose ? link in a text edit box for Help on Markdown
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Oh thanks @Pesala . Didn't know I could use markdown in this forum
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@ikekap You cannot go to the sync server.
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today is not working for me either. how do i delete the server data without trying to sync again? i would like to avoid any possible crossover?
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Ye it's still not working for me (was hoping the maintenance would fix it but oh well...). I've uninstalled and reinstalled multiple times, but it always fails to commit the sync data...
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I've asked Hlini for server logs. I'll come back to you when I've had a look at those.
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I've been having the same problem. I've got 4 installs going in different places, but only 1 of them was having the issue the last time I checked. Linux Mint on a Chromebox was working fine the last I used it, both instances on my dual boot personal laptop work fine, but my work laptop seems to have issues. It is running ESET antivirus, which I've heard can cause some issues with Vivaldi, but the antivirus logs don't mention blocking anything and I had no issues until a maybe a week ago. I tried logging out, shutting down, logging back in, etc... Yesterday it would retrieve the data, but not upload. Today it won't connect at all.
I'm on a Verizon Mifi at work. It also didn't connect tethered to my phone which is on AT&T... I'm going to take it home and try it on that network this evening...
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We found out while investigating that the load balancer for sync was having some issues and it got restarted. I don't know if that was the source of any issue reported here, but do try again and let me know if it fixed the issue for you.
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@julien_picalausa Nope, that didn't work...I have 5 machines that are failing sync. Reset data this morning and increased password strength.
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@julien_picalausa Oh, also using latest update since this morning as well.
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Yup still not working on my end. Tried with password encrypted sync and without still no change.
Here's my latest logs if they help at all:
EDIT: I'm using the latest update and have reinstalled multiple times to try and get it to work.
Thu Oct 25 2018 16:28:30 GMT-0400 (Eastern Daylight Time) ====== Status ====== { "actionable_error": [ { "is_valid": false, "stat_name": "Error Type", "stat_value": "Uninitialized" }, { "is_valid": false, "stat_name": "Action", "stat_value": "Uninitialized" }, { "is_valid": false, "stat_name": "URL", "stat_value": "Uninitialized" }, { "is_valid": false, "stat_name": "Error Description", "stat_value": "Uninitialized" } ], "actionable_error_detected": false, "details": [ { "data": [ { "is_valid": true, "stat_name": "Transport State", "stat_value": "Configuring data types" }, { "is_valid": true, "stat_name": "Disable Reasons", "stat_value": "None" }, { "is_valid": true, "stat_name": "Sync Feature Enabled", "stat_value": true } ], "is_sensitive": false, "title": "Summary" }, { "data": [ { "is_valid": true, "stat_name": "Client Version", "stat_value": "Vivaldi Windows 70.0.3538.77 (0f6ce0b0cd63a12cb4eccea3637b1bc9a29148d9-refs/branch-heads/3538@{#1039}) stable" }, { "is_valid": true, "stat_name": "Server URL", "stat_value": "https://bifrost.vivaldi.com/vivid-sync" } ], "is_sensitive": false, "title": "Version Info" }, { "data": [ { "is_valid": true, "stat_name": "Requested Token", "stat_value": "n/a" }, { "is_valid": true, "stat_name": "Received Token", "stat_value": "Thursday, October 25, 2018 at 4:24:27 PM" }, { "is_valid": true, "stat_name": "Token Request Status", "stat_value": "OK" }, { "is_valid": true, "stat_name": "Next Token Request", "stat_value": "not scheduled" } ], "is_sensitive": false, "title": "Credentials" }, { "data": [ { "is_valid": true, "stat_name": "Server Connection", "stat_value": "OK since Thursday, October 25, 2018 at 4:24:30 PM" }, { "is_valid": true, "stat_name": "Last Synced", "stat_value": "Just now" }, { "is_valid": true, "stat_name": "Sync First-Time Setup Complete", "stat_value": true }, { "is_valid": true, "stat_name": "Sync Cycle Ongoing", "stat_value": false }, { "is_valid": true, "stat_name": "Local Sync Backend Enabled", "stat_value": false }, { "is_valid": false, "stat_name": "Local Backend Path", "stat_value": "Uninitialized" } ], "is_sensitive": false, "title": "Local State" }, { "data": [ { "is_valid": true, "stat_name": "Throttled or Backoff", "stat_value": false }, { "is_valid": true, "stat_name": "Retry Time", "stat_value": "Scheduler is not in backoff or throttled" }, { "is_valid": true, "stat_name": "Notifications Enabled", "stat_value": false } ], "is_sensitive": false, "title": "Network" }, { "data": [ { "is_valid": true, "stat_name": "Explicit Passphrase", "stat_value": true }, { "is_valid": true, "stat_name": "Passphrase Required", "stat_value": false }, { "is_valid": true, "stat_name": "Cryptographer Ready", "stat_value": true }, { "is_valid": true, "stat_name": "Cryptographer Has Pending Keys", "stat_value": false }, { "is_valid": true, "stat_name": "Encrypted Types", "stat_value": "Bookmarks, Preferences, Passwords, Autofill Profiles, Autofill, Autofill Wallet Metadata, Themes, Typed URLs, Extensions, Search Engines, Sessions, Apps, App settings, Extension settings, App Notifications, Dictionary, Favicon Images, Favicon Tracking, Deprecated Articles, App List, WiFi Credentials, Arc Package, Printers, Reading List, Mountain Shares, Notes" }, { "is_valid": true, "stat_name": "Has Keystore Key", "stat_value": true }, { "is_valid": true, "stat_name": "Keystore Migration Time", "stat_value": "Thursday, October 25, 2018 at 4:24:30 PM" }, { "is_valid": true, "stat_name": "Passphrase Type", "stat_value": "PassphraseType::CUSTOM_PASSPHRASE" }, { "is_valid": true, "stat_name": "Passphrase Time", "stat_value": "Thursday, October 25, 2018 at 4:25:59 PM" } ], "is_sensitive": false, "title": "Encryption" }, { "data": [ { "is_valid": true, "stat_name": "Sync Source", "stat_value": "PROGRAMMATIC" }, { "is_valid": true, "stat_name": "GetKey Step Result", "stat_value": "UNSET" }, { "is_valid": true, "stat_name": "Download Step Result", "stat_value": "SYNCER_OK" }, { "is_valid": true, "stat_name": "Commit Step Result", "stat_value": "UNSET" } ], "is_sensitive": false, "title": "Status from Last Completed Session" }, { "data": [ { "is_valid": true, "stat_name": "Notifications Received", "stat_value": 0 }, { "is_valid": true, "stat_name": "Updates Downloaded", "stat_value": 3 }, { "is_valid": true, "stat_name": "Tombstone Updates", "stat_value": 0 }, { "is_valid": true, "stat_name": "Reflected Updates", "stat_value": 0 }, { "is_valid": true, "stat_name": "Successful Commits", "stat_value": 0 }, { "is_valid": true, "stat_name": "Conflicts Resolved: Client Wins", "stat_value": 0 }, { "is_valid": true, "stat_name": "Conflicts Resolved: Server Wins", "stat_value": 0 } ], "is_sensitive": false, "title": "Running Totals" }, { "data": [ { "is_valid": true, "stat_name": "Encryption Conflicts", "stat_value": 0 }, { "is_valid": true, "stat_name": "Hierarchy Conflicts", "stat_value": 0 }, { "is_valid": true, "stat_name": "Server Conflicts", "stat_value": 0 }, { "is_valid": true, "stat_name": "Committed Items", "stat_value": 0 } ], "is_sensitive": false, "title": "Transient Counters (this cycle)" }, { "data": [ { "is_valid": true, "stat_name": "Updates Downloaded", "stat_value": 1 }, { "is_valid": true, "stat_name": "Committed Count", "stat_value": 0 }, { "is_valid": true, "stat_name": "Entries", "stat_value": 4 } ], "is_sensitive": false, "title": "Transient Counters (last cycle of last completed session)" }, { "data": [ { "is_valid": true, "stat_name": "Server Invalidations", "stat_value": 0 }, { "is_valid": true, "stat_name": "Local Changes", "stat_value": 0 }, { "is_valid": true, "stat_name": "Local Refreshes", "stat_value": 0 } ], "is_sensitive": false, "title": "Nudge Source Counters" } ], "type_status": [ { "group_type": "Group Type", "message": "Message", "name": "Model Type", "num_entries": "Total Entries", "num_live": "Live Entries", "state": "State", "status": "header" }, { "group_type": "Group Passive", "message": "", "name": "Bookmarks", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Preferences", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Passwords", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Autofill Profiles", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Autofill", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Autofill Wallet", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Autofill Wallet Metadata", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Themes", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Typed URLs", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Extensions", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Search Engines", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Sessions", "state": "Failed", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Apps", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "App settings", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Extension settings", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "History Delete Directives", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Dictionary", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Favicon Images", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Favicon Tracking", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Device Info", "state": "Failed", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Priority Preferences", "state": "Model Loaded", "status": "ok", "num_entries": 1, "num_live": 1 }, { "group_type": "Group Passive", "message": "", "name": "Managed User Settings", "state": "Not Running", "status": "ok" }, { "group_type": "Group Passive", "message": "", "name": "Managed User Whitelists", "state": "Not Running", "status": "ok" }, { "group_type": "Group Non Blocking", "message": "", "name": "User Events", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Non Blocking", "message": "", "name": "User Consents", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Notes", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 }, { "group_type": "Group Passive", "message": "", "name": "Tabs", "state": "Model Loaded", "status": "ok", "num_entries": 0, "num_live": 0 } ], "unrecoverable_error_detected": false } -
Well, it's more consistent... not working on any of my machines now. It asked me to log out and back in, but it won't progress past "start sync".
Also, the Akismet spam filter is out of control... Yes, I use a VPN service: it is a legitimate privacy protection and I can't help it if there are bad actors sharing my IP address!
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@julien_picalausa is there any update on your end? I and I assume the others in this thread still have this issue
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Yep, it seems like a mixed bag for me... sometimes it won't log in, sometimes it will download but not upload, and some times it will appear to be working on the settings page, but never gives me the cloud icon to look at my other instances.
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According to Hlini, something is affecting server performances badly, but we don't exactly know what is happening yet. We're working on the issue.
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This is weird. Sync still doesn't want to work on my machine. Already submitted a bug report with all requested details. Is this issue just on my PC or do others still have issues?
