Solved Tel: links are not working

ekevu

Hi, since the update to 1.14.1077.41 on mac, I cannot open tel. links with the app x-lite automatically anymore. By clicking on a phone number, I get the error message "ERR_UNKNOWN_URL_SCHEME".
It doesn't work in private mode either, but it does work in chrome. I deleted all browser files, no effect.

Did this update change something regarding that?

//MODEDIT: merged duplicated threads, bug reported as VB-60575

pafflick

This long-standing bug has been fixed in Vivaldi 5.7.

Guilimote

Yep, but it's not related specifically to Mac, and not limited to tel. links (ex: magnets)
It'is a regression introduced by last Chromium version and I think that Vivaldi's team waits for a fix from them. (and as a result it should not work in latest/next Chrome version too)

Anyway, the ticket already exists on Vivaldi's side: VB-34229 "Protocol handlers are not passed along anymore"

ekevu

Thank you. Any chance I can downgrade? It could be easier than installing all necessary extensions in another browser - assuming, the fix might take a few days.

ekevu

I successfully downgraded by simply re-installing version 1.13, no further steps required. Now it works again.

ekevu

I want tel.-links to open automatically with linphone, my telephone application on Ubuntu 18.04. The browser recognizes the number as a phone number ("callto:"). When I click on it, a dialogue appears asking if I want to open the number with "xdg-open". If I confirm, nothing happens.

Do you have any advise?

becm

@ekevu normally xdg-open should display an error message if opening fails.

You can check if an application for tel: is registred via

xdg-settings get default-url-scheme-handler tel

and/or set/override the default one by executing

xdg-mime default linphone.desktop x-scheme-handler/tel

on a command line.

ekevu

Thank you for your help. That, unfortunately, doesn't work, but the problem might simply be that I have installed linphone as a flatpak application. Does that use a different starter?

becm

@ekevu it would be interesting to first check if Linphone can actually process these URLs via direct command line invocation.

To my knowledge callto: might not be supported by non-Microsoft applications whereas tel: is a standard.

In your use case the scheme to register would be callto instead of the (example) tel type.
A wrapper (script) could be used/registered to transform the URL to a supported format (url handler → .desktop → wrapper → phone app).

manrenz

Hi,
recently tel: stopped working for me.

See https://developers.google.com/web/fundamentals/native-hardware/click-to-call for an example.

tel: is registered to my softphone applicattion and the links are working in edge, firefox or chromium.

Is there somewhere a vivaldi specific setting? I couldn't find one.

Cheers
Manuel

LonM

@manrenz Hi, this is a known issue. It's bug number is VB-60575. I've updated it as still not working in the tracker.

manrenz

thx, good to know it's already on the list and not something on my end.

manrenz

Still not fixed in 2.11.1811.33

manrenz

Click to call is still not working in v 3

NIST Telephone Time-of-Day Service 
<a href="tel:+1-303-499-7111">+1 (303) 499-7111</a>

please fix this...

manrenz

@Gwen-Dragon
Okay, sadly the problem still is here.
I promoted vivaldi in our IT support team. We do a lot of remote support which involves calling clients from our webbased ticket system. Clicking the phone links is the easiest way to start a phone call because then some things get documented automatically.

So a few of the guys already transitioned back to other chromium based browser.

I mean skype:username works as expected, this really can't be that hard.
Can I do something to bring more awareness to the issue?

TheLimey

I'm using version "3.3.2022.39 (Stable channel) (64-bit)" on Windows 10, but this is still not working for me.

I'm assuming it's fixed now, over 8 months later, so how do I get my installation working?

Many thanks

TheLimey

@Gwen-Dragon Wow, thanks for the incredibly fast response! However, I don't understand what you mean. Could you elaborate? Thank-you

TheLimey

@Gwen-Dragon

Ah, that makes more sense. Thank-you!

Have they started work on it? ...or after this long, should I just give up hope of it ever working again in Vivaldi?

It seems odd to me that unimportant functionality (to me at least) like clocks and break times are being added while basic usability issues like this are left unresolved.

I have been using V2.4 to get around the issue (because tel links still work, and I don't need any of the new stuff they keep adding) but Google Doc's has been harassing me about it no longer being supported, which is getting annoying.

Many thanks

TheLimey

Thanks for looking

TheLimey

@Gwen-Dragon

Excellent, fingers crossed they get on it!

I didn't realise that sip: links still work, I only just thought to test it.

I've modified my website to use sip: rather than tel:, so at least some of my business stuff is working now.

hogmartin

In Safari and (I think) Chrome, I can set FaceTime as the handler for tel:// links - they'll open the application and cue up the number to be called, and I can then call it from my Mac with my iPhone. Does Vivaldi have similar support for external URL handlers like that? I can't seem to find it in any of the settings. There are (Chrome) extensions that I can install that will detect phone numbers based on a regex and turn them in to clickable tel:// or dial:// links (if the page hasn't already done so), but the links still don't do anything when clicked.