Spotify Web-Player broken

somnomania

@Gwen-Dragon windows 10

somnomania

Edition Windows 10 Home
Version 20H2
Installed on ‎9/‎5/‎2020
OS build 19042.685
Experience Windows Feature Experience Pack 120.2212.551.0

rseiler

@Pathduck This time it's a succession of 502 (Bad Gateway) errors, but still pointing to Widevine and an apparent expired license:

The Response tab shows 500:

"error: {status: 502, message: "Backend respond with 500"}}"

mtaki14

@rseiler Which Vivaldi version are you using?

rseiler

@mtaki14 Current one on Win10. Widevine version is mentioned a few posts up.

Pathduck

@rseiler I don't get those errors, so the only thing I can advice is to try the basic troubleshooting steps.

Try in a different browser
Try with a clean profile
Try temporarily disabling anti-virus or other security software
Try clearing cache and cookies for Spotify.
Disable any VPN or proxy on your system.

somnomania

@Gwen-Dragon said in Spotify Web-Player broken:

@somnomania Same version as mine and with 3.5.2115.81 and my Spotify account the Spotify Web Player plays nice in the tab.

As @Pathduck said in Spotify Web-Player broken:

On the page vivaldi://components check the version of Widevine Content Decryption Module.

Mine is Version: 4.10.1610.0 If older check for updates.

Does this help?

If not, try in Guest Window or with a fresh profile.

it seems to be working properly now! i've been checking it every other day or so when i need tunes while i exercise, and this is the first time in a couple of months when it hasn't been misbehaving.

rseiler

@Pathduck I'll continue trying different things, but I don't think it's any of those. I've also tried it in the Dev build that I have on the side. And in private windows.

If it also didn't work in browsers like Chrome and Firefox on the same system with the same account playing the same things, then that would be another matter, but it does work in those.

I think we might be getting into some weird territory here, like Vivaldi and more recent builds of Windows. Is anyone else here on 20xxx builds?

Incidentally, the Widevine version in Chrome is 4.10.1679.0, but the one in Firefox is the lowest of all: 4.10.1582.2.

rseiler

@Gwen-Dragon Yes, but that should be unrelated to how Vivaldi (or any browser) updates itself, so there is no newer Widevine.

Not that its version should be the entire key: look at the version in Firefox, which works. It's lower than Vivaldi's.

Let's see what anyone else says about this with Insider. It would be hard to believe that it matters, but it's the only theory.

Hadden89

@rseiler A lot of things could go wrong with DRMs. A lot of 3rd parties.
I guess you are on a "regular w10 insider" and not on a N edition otherwise even FF would be broken.
Probably something broken between vivaldi and newer 10 versions...
Chrome use its own codecs and it is widewine distributor so is less prone to inherit OS specific bugs.

rseiler

@Hadden89 Right, not N edition, just Pro. I know someone else with Insider who hasn't even installed Vivaldi yet. That should be a good test.

7twenty

Tested on Windows Insider - 10.21277.1000
Widevine Content Decryption Module - Version: 4.10.1610.0

Works properly.

Hadden89

@rseiler Which is your insider version? I didn't see that in previous post....
What's the vb you made? (so other insiders can track that if need).
On N insider editions DRM won't work at all as the build lack of installable media feature packs.
(I write this for other users. I guess you already know that).

rseiler

@Hadden89 20277. Friend is on it and doesn't have the problem, and 7twenty posted above that he's on the later branch (21xxx) and it also works.

It was just a theory, so drawing board, back to.

No VB- since I know never to open one for what seemed to be developing into a fluke case and now definitely is.

Hadden89

@rseiler Maybe different installation type? all users, current user, standalone? But yeah, still shouldn't happen.

mtaki14

@rseiler said in Spotify Web-Player broken:

@Hadden89 20277. Friend is on it and doesn't have the problem, and 7twenty posted above that he's on the later branch (21xxx) and it also works.

It was just a theory, so drawing board, back to.

No VB- since I know never to open one for what seemed to be developing into a fluke case and now definitely is.

~~I think this is worth investigating because it turns out I have the same issue on another device. Feel free to report it.~~

Scratch that, wrong build

RichardBarnett

Is there a way to use Spotify without paying a fee?

somnomania

@richardbarnett said in Spotify Web-Player broken:

Is there a way to use Spotify without paying a fee?

It's free to use, you only have to pay if you want to avoid ads (and aren't using an adblocker). I use it all the time and between uBlock and Vivaldi's adblocker, Spotify usually just flips past the ads. Once in a while it does one where it gets stuck "on" one but not playing it, and I have to hit the pause button for it to move on.