Vivaldi has stopped saving my logins and sites configurations

brunorosik

Everytime i close vivaldi, i have to login every social media or email again. Some of the sites requires phone or email autentication and it's a very bad experience loging in every time. I have to put dark theme in my twitter every time. In my youtube and twitch. Its not ok.

I read all old topics about this issue and no one could help me. I reinstaled, deleted the base folder in docs, deleted the login.data, cleaned my register after uninstall, installed an older version and NOTHING helped me.

The browser still appears to delete all cookies and logins after i close it.

The login and cookies configurations are ok. Its checked to save them all.

I created another login to sync from the scratch, and again, no good. I tried almost everything. the last thing will be changing the browser, but i really dont want to.

If anyone have other solution, i'm all ears.

Thank you!

alt text

sgunhouse

As stated elsewhere, many third-party programs can delete cookies by default - particularly CCcleaner and various "privacy" utilities. Did you recently install one of these?

Ayespy

@brunorosik Not sure a solution is available, yet. Windows 2004 update caused this to start happening to me. I suspect (but can't prove) that the 2004 version of Defender is doing it. It's "cleaning" Vivaldi files on re-start, causing me to have to get all of my logins and cookies from sync, which does not 100% work with Google, due to O-Auth, meaning I have to actually log in again on fresh versions of Google tabs. It's a real annoyance.

Pathduck

@brunorosik So after restart of Vivaldi, it says 0 cookies under "Saved Cookies"?

What extensions are you running?
Have you tried in a clean profile?
https://help.vivaldi.com/article/troubleshooting-issues/

Please don't delete your Login Data file. These are your saved passwords.
Cookies are stored in the file named Cookies. You could try deleting this along with Cookies-journal (with Vivaldi closed!), it will reset all your cookies obviously.

brunorosik

@sgunhouse i have ccleaner instaled, but i am not running it. The browser is not even asking for saving passwords. Its not only a problem of "cookie deleting". The browser not even ask for save anymore. And i uninstaled ccleaner and tested, with no sucess

@Ayespy For me, not even the sync works. Everytime i open vivaldi, i got logout of the vivaldi too.

@Pathduck said in Vivaldi has stopped saving my logins and sites configurations:

@brunorosik So after restart of Vivaldi, it says 0 cookies under "Saved Cookies"?

What extensions are you running?
Have you tried in a clean profile?
https://help.vivaldi.com/article/troubleshooting-issues/

Please don't delete your Login Data file. These are your saved passwords.
Cookies are stored in the file named Cookies. You could try deleting this along with Cookies-journal (with Vivaldi closed!), it will reset all your cookies obviously.

I have no extensions and a tried a clean profile. Everything new. Ill try deleting the cookies journal and cookies.
And i think my cookies are not 0 when i restart the browser. Ill test it now.

brunorosik

@Pathduck said in Vivaldi has stopped saving my logins and sites configurations:

@brunorosik So after restart of Vivaldi, it says 0 cookies under "Saved Cookies"?

What extensions are you running?
Have you tried in a clean profile?
https://help.vivaldi.com/article/troubleshooting-issues/

Please don't delete your Login Data file. These are your saved passwords.
Cookies are stored in the file named Cookies. You could try deleting this along with Cookies-journal (with Vivaldi closed!), it will reset all your cookies obviously.

I closed my browser and when i started it again, did have no cookie or passwords. And yet, no asking for saving nothing. Just working fine but no remembering nothing that i did 1 minute ago.

Something is cleaning my cookies and preventing my browser to ask to remember passwords. Sad...

Gaëlle

@brunorosik sorry for the trouble and thanks for reaching out. Would you please share the following details:

OS version
Vivaldi version
Extensions you use

Also are you able to reproduce this issue on a clean profile or Standalone version?

brunorosik

@Gaëlle Im using the last stable version downloaded yesterday, no extensions and windows 10!

I instaled a older version os the stable version, the stable version, the snapshot and the standalone version. All have the same issue. No version ask me to save the password. The cookies appeaars in the settgins / privacy, but when i close the browser, they are gone.

Thank you for you time. But i think this is unsolvable...

Google chrome has no problem saving everything. So its not my windows randomly erasing cookies of only one browser. Its so weird.

brunorosik

Oh, one more thing. I downloaded a browser called Maxthon, and that browser had the SAME problem. lol
I really cant understand. Makes no sense to me.

Pathduck

@brunorosik Makes complete sense I think. Something on your system is deleting and clearing the logins and cookies. This something has an exception for Chrome since it's a very popular browser, but not Vivaldi or Maxthon.

Since it's impossible for us to know what's running on your system, you need to do the detective work on your side.

What anti-virus/security software is running on your system?

If you look at the properties of the Login Data and Cookies file in the profile, do they get changed after closing Vivaldi? What's their modification/access dates, and what's the file sizes before and after closing Vivaldi?

Open Command Prompt, type in:
tasklist /svc > %documents%\tasklist.txt
Open the file tasklist.txt found in your Documents.
Paste the content here in a code block or on https://pastebin.com/

You can also download Process Explorer to find out more on what's running on your system:
https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer

sgunhouse

Which version of Windows 10? There's probably several ways to check, but I just went to (Start menu) > Settings > System > About and scrolled down to see I'm using 1903 (installed on 8/1/2019) and OS build 18362.959. I've heard of some more recent builds of Windows doing this as well ...

brunorosik

@Pathduck But this windows instalation is not that old. I think 2 weeks ago i instaled it. But i sure instaled tons of things in this time. Here is the process list https://pastebin.com/0PJAtujm (i tested Vivaldi before generating this list and still not working).

Im thinking of reinstaling windows to test if i did something or instaled something that did all this. But i like to solve these type of things,so i'm trying.

Oh, and i have no antivirus, i instaled one, made a full scan and unistalled for testing.

Thank you!

brunorosik

@sgunhouse said in Vivaldi has stopped saving my logins and sites configurations:

Which version of Windows 10? There's probably several ways to check, but I just went to (Start menu) > Settings > System > About and scrolled down to see I'm using 1903 (installed on 8/1/2019) and OS build 18362.959. I've heard of some more recent builds of Windows doing this as well ...

I'm using the 1909 Os 18363.592. I'm accepting all kinda of theorys now, so this is another one. But if i reinstall windows and the problem continues, i can assume that the problem is the OS.

Ayespy

@brunorosik If you're using 1909, it's not the same problem as mine. Mine (and others') started with 2004.

brunorosik

@Ayespy said in Vivaldi has stopped saving my logins and sites configurations:

@brunorosik If you're using 1909, it's not the same problem as mine. Mine (and others') started with 2004.

hmm, thank you! Good information. I can reinstall my windows now without much concern. But ill wait few more hours to see if anyone can save this case.

Pathduck

@brunorosik Thanks for the upload of the tasks lists. I had a look through to see if there were any I didn't recognise immediately.

Two suspects pop up:

core.exe                      3600 Warsaw Technology
SASCore64.exe                 3668 !SASCORE

Not sure if these are part of the same software. From what I find, "Warsaw Technology" might be related to the Origin game launcher, maybe some kind of DRM/anticheat for EA games? "GAS Tecnologia" seems to be a Brazilian oil company so no idea about the link there. Or it might be a malware/virus. I guess a lot of things could be called "core.exe" ...
https://www.file.net/process/core.exe.html
https://www.shouldiremoveit.com/Warsaw-136878-program.aspx

From a comment: "Warsaw GAS Tecnologia core.exe is a IMPOSED Security Module by MOST Brazilian Online Bank services". So this is something you need installed?

"SASCore64.exe" seems to be related to a service called "Super Anti Spyware", just by the name it sounds super-shady. Personally I would stay away from it - it might be legit but might also cause all kinds of issues like you have. The fact the program name starts with a ! might be some trick to try to hide the program, a lot of malware use these tricks.
https://www.file.net/process/sascore.exe.html
https://www.hybrid-analysis.com/sample/8fc6c08487f2a481a28f1e5e500b61a21b7a0d44b342f9f887017d6fae4f87f4?environmentId=120

When I asked earlier: "What anti-virus/security software is running on your system?" these things is what I meant

brunorosik

@Pathduck wow, thank you for the time to read all my processes! that was very kind and helpfull.

And yes, Warsaw is my online banking security program. Its annoying we have to install this in Brazil to run in our browsers. Its such a waste of ram and cpu usage in low end pcs...

But the super anti spy ware was a free program i used to run years ago and i downloaded after the vivaldi problem started to make a scan. Im not sure thats a good software, but was the first i remember. Ill never install again. Do you know a good anti spyware free to use when i need?

Today i'll reinstall my windows ant let you guy know the results. If the issue is solved, maybe something i installed did something to my power of saving cookies from chromium browsers (so specific haha).

Thank you a lot for all your help. Was much easier to think reading you guys here and trying to understand. Thanks!

Pathduck

@brunorosik No worries, believe it or not, I enjoy this kind of detective work

After the OS reinstall, make sure to test Vivaldi before installing any of the above software.

For all I know the "Super Anti Spyware" might be a legit program. I'm generally sceptical when something calls itself "super", but that's just me...

Apparently I'm not the only one sceptical:
"SuperAntiSpyware Professional 6.0 doesn't attempt to protect against actual viruses, but it promises protection against a wide range of other malware types. It doesn't remotely deliver on that promise."
(https://uk.pcmag.com/antivirus/34992/superantispyware-professional-60)

As with all such things, they should always have the option to whitelist or exclude programs/directories if they cause problems with it. If not, it's just a bad program.

Do you know a good anti spyware free to use when i need?

Not really, I just use a good anti-virus (currently Avast). I'm really sceptical to on-demand scanners, security software needs to run at all times. But I hear people talk about MalwareBytes, they also have a paid version as proper anti-virus. I recommend looking at this site:
https://www.av-comparatives.org/tests/real-world-protection-test-february-may-2020/

Then download a trial version of one with a good score and test if it works for you in terms of performance and features before buying it. Don't go for the free versions (I know some people here will vehemently disagree with me but hey that's just like my opinion dudes.)

Do you have a link to this "Warsaw" program you're forced to use?
How does it interact with the browser? An extension installed?

brunorosik

@Pathduck I just reinstaled windows and vivaldi is asking for passwords again and saving my configurations. Omg, this is so good. But i'm not 100% happy yet. I am instaling the bank thing and ill test vivaldi again.

The warsaw is not a extension of the browser, is just a program who runs like an antivirus, you cant shut it down by normal ways and it starts with windows. Forced. And this folder is created in program files: alt text

I dont have much of a choice here, the online banking does not open without this.

The internet banking gives you the download, with no link. Just "download or else" haha And its the major bank here, governamental.

Im instaling my things and closing vivaldi every time to see if is one of those core programs i use. I am not downloading antispywares or something until i am sure.

Thank for the time. Its not that bad trying to discover the problem. Only having to login every time in everything was making me crazy.

Pathduck

@brunorosik Good, let us know how it goes after installing the "Banking Trojan".

Man, I sympathise. If my bank tried to pull a stupid stunt like that they'd have me screaming over the phone at them, threatening to change banks. I understand in some countries just changing banks is not always so easy

I even read up a bit on that thing, apparently it inserts its own network interface driver as well
https://www.lofrano.com.br/277/gas-tecnologia-filter-driver.htm