I am getting this error with Vivaldi: Adobe Flash Player is blocked

cejno

@Pathduck said in I am getting this error with Vivaldi: Adobe Flash Player is blocked:

Chrome/Firefox

No it doesn't set it to Flash when I am using Chrome or Firefox even with slow internet. It only does with Vivaldi when I use slow internet. I have no idea why it does that.
I will contact Udemy support now and let's see what they say.

Pathduck

@cejno OK let us know what you hear from support. Hopefully you get someone who actually knows their stuff, as this is rare

Just a quick question about the image again:
alt text

What I was asking about was the blank space to the left of the uBlock icon. And the vertical bar. It shouldn't really look like that, so I was suspecting maybe you had a "hidden" extension running or something that would cause this.

What you could do to make sure is go to the URL vivaldi://system and click the "Extensions" button and note down the ones showing there.

cejno

@Pathduck said in I am getting this error with Vivaldi: Adobe Flash Player is blocked:

vivaldi://system

Hello, the image looks like my user profile, I think it looks blank because I don't use profile picture.
The extensions are as shown below:
Thanks a lot for help.

extensions:

cejno

Hello, this is what I got from Udemy support:

Hi Cejno,

Thanks for your reply and I'm sorry for the inconvenience.

The minimum speed to watch a Udemy course is 5mbps. So, if you have an internet speed lower than this I'm afraid you will encounter issues with the video playback.

Additionally, Udemy is optimized for Chrome and Firefox browsers. Other browsers may work but will not have all of the same functionalities or you may encounter playback issues. If you do not want to use Google Chrome, we recommend trying to watch your courses with Safari or Firefox if possible.

We're here in case you need anything else.

Regards,

Pathduck

@cejno Well, wasn't really unexpected to get such an ignorant and obviously clueless response from support.

Ask them to define "issue with the video playback" and if this means it will fall back to using the Flash player instead of HTML5. Also 5mbps is more than enough to playback at least 720p video, and their player goes down to 144p which is basically unwatchable but it still "works" at slower speeds.

If they keep serving you boilerplate responses ask for you issue to be escalated to a manager or someone more technical who knows what they're talking about

I still have no clue why it would try to fallback to Flash in your Vivaldi installation while for me it just uses html5 video independent of speed. Maybe a difference between snapshot and stable, I'd have to check.