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    4. Start fails with value out of range error message

    Start fails with value out of range error message

    Vivaldi for macOS
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    • L
      larryp
      last edited by larryp

      Today, after an upgrade, Vivaldi won’t start. Attempting to start in a command line:

      $ /Applications/Vivaldi.app/Contents/MacOS/Vivaldi
      [0613/122123.931509:WARNING:in_range_cast.h(38)] value -634136515 out of range
      [0613/122123.942492:WARNING:crash_report_exception_handler.cc(235)] UniversalExceptionRaise: (os/kern) failure (5)
      Trace/BPT trap: 5
      

      No dmps in Crashpad/pending.
      I should mention that downloading it again and re-installing results in the same crash.

      L
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      • L
        larryp @larryp
        last edited by larryp

        OK, this is very concerning that there’s been no response of any kind to this.

        Today I tried again with 6.8.3381.40 and got a password prompt, then the same error:

        $ /Applications/Vivaldi\ Snapshot.app/Contents/MacOS/Vivaldi\ Snapshot 
        [86046:259:0619/121953.318897:ERROR:unexportable_key_mac.mm(348)] Unexportable keys unavailable because keychain-access-group entitlement missing or incorrect. Expected value: 4XF3XNRN6Y.com.vivaldi.Vivaldi.devicetrust
        [0619/121953.668606:WARNING:in_range_cast.h(38)] value -634136515 out of range
        [0619/121953.679272:WARNING:crash_report_exception_handler.cc(235)] UniversalExceptionRaise: (os/kern) failure (5)
        Trace/BPT trap: 5
        

        Again, no files in pending.

        I’m beginning to think using Vivaldi is not feasible.

        L
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        • L
          larryp @larryp
          last edited by

          There are dmp files in Crashpad/completed - are those sent to Vivaldi for evaluation?

          L
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          • L
            larryp @larryp
            last edited by

            Fixed - started with

            /Applications/Vivaldi.app/Contents/MacOS/Vivaldi --disable-extensions
            

            reinstalled extensions, restarted with the open command. Once running I had to enable extensions. Restarted again with open to make sure enabled extensions still allowed it to run.

            tomashaarde
            T
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            • tomashaarde
              T
              tomashaarde Vivaldi Team @larryp
              last edited by

              @larryp Sorry for the late response. I see you've tracked the issue to extensions.

              Were you able to find out which extension was triggering the crash? If not, will you share a list of the extensions you have installed?

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              • L
                larryp
                last edited by

                Yes, just lasstpass.

                tomashaarde
                T
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                • tomashaarde
                  T
                  tomashaarde Vivaldi Team @larryp
                  last edited by

                  @larryp Can you report a bug (https://vivaldi.com/bugreport/) and attach the newest dmp files you found in Crashpad/completed?

                  L
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                  • L
                    larryp @tomashaarde
                    last edited by

                    @tomashaarde OK, done

                    1 Reply Last reply Reply Quote 0
                    • daniel
                      D
                      daniel Supporters Vivaldi Team
                      last edited by

                      This issue may be fixed in the latest Vivaldi 3405.3 snapshot (test version). It contains related fixes, although we are not entirely confident that this crash was fixed by those fixes.

                      The Details Guy at Vivaldi.
                      Do NOT run commands in the browser developer console if you do not understand what the command does!

                      M
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                      • M
                        monachus @daniel
                        last edited by monachus

                        @daniel I ran into this today. Vivaldi was working fine yesterday, and when I came back to my computer today, it had crashed. It wouldn't restart, and doing so manually returned:

                        ➤ ./Vivaldi
                        [3939:259:0710/064423.849214:ERROR:unexportable_key_mac.mm(348)] Unexportable keys unavailable because keychain-access-group entitlement missing or incorrect. Expected value: 4XF3XNRN6Y.com.vivaldi.Vivaldi.devicetrust
                        [0710/064424.292970:WARNING:in_range_cast.h(38)] value -634136515 out of range
                        [0710/064424.303649:WARNING:crash_report_exception_handler.cc(235)] UniversalExceptionRaise: (os/kern) failure (5)
                        [3958:259:0710/064424.305009:ERROR:shared_memory_switch.cc(244)] Mach rendezvous failed, terminating process (parent died?)
                        fish: Job 1, './Vivaldi' terminated by signal SIGSEGV (Address boundary error)
                        

                        Unlike the OP, starting with --disable-extensions did not resolve the issue (which is why I'm writing). The error was slightly different:

                        ➤ ./Vivaldi --disable-extensions
                        [4465:259:0710/064903.309440:ERROR:unexportable_key_mac.mm(348)] Unexportable keys unavailable because keychain-access-group entitlement missing or incorrect. Expected value: 4XF3XNRN6Y.com.vivaldi.Vivaldi.devicetrust
                        [0710/064903.835203:WARNING:in_range_cast.h(38)] value -634136515 out of range
                        [0710/064903.849629:WARNING:crash_report_exception_handler.cc(235)] UniversalExceptionRaise: (os/kern) failure (5)
                        [4473:14851:0710/064903.857563:ERROR:ssl_client_socket_impl.cc(878)] handshake failed; returned -1, SSL error code 1, net_error -3
                        [4473:14851:0710/064903.857747:ERROR:ssl_client_socket_impl.cc(878)] handshake failed; returned -1, SSL error code 1, net_error -3
                        fish: Job 1, './Vivaldi --disable-extensions' terminated by signal SIGSEGV (Address boundary error)
                        

                        Reinstalling the latest version didn't fix the issue either. The snapshot that you linked to, however, did start correctly. If you want any crash reports, let me know where to find them and where to send them.

                        I'm running Sonoma 14.5. I'm not aware of any updates that were installed between yesterday and today, although I only upgraded to Sonoma a few days ago. This may be the first time that Vivaldi restarted after the initial boot, so there could have been a minor update over the last few days that created this issue.

                        I hope this helps, if only to let you know that the snapshot appears to have resolved the issue.

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