Youtube black video



  • So I'm currently experiencing an issue where youtube videos play only the audio showing only a black screen. This happened regardless of whether or not I'm in fullscreen and disabling hardware acceleration doesn't do anything. Before now this was happening intermittently and a few refreshes would fix it but right now that doesn't seem to be helping. Help please!



  • Which graphics system do you have?



  • I just checked vivaldi://gpu and it's throwing out this :
    [9620:2752:0711/161927:ERROR:gpu_video_decode_accelerator.cc(362)] : HW video decode not available for profile 12

    As for what graphics system I'm using what do you mean by that and how do I find it?

    Edit: OK so I have a dual monitor setup and I just tried youtube on my second monitor (in a separate window) and it worked. I then tried youtube back on the first and it didn't. After moving the second window onto the first monitor youtube seems to be working again huh. Nope not working again.

    Without acceleration :
    Graphics Feature Status
    Canvas: Software only, hardware acceleration unavailable
    Flash: Software only, hardware acceleration unavailable
    Flash Stage3D: Software only, hardware acceleration unavailable
    Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable
    Compositing: Software only, hardware acceleration unavailable
    Multiple Raster Threads: Unavailable
    Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
    Rasterization: Software only, hardware acceleration unavailable
    Video Decode: Software only, hardware acceleration unavailable
    Video Encode: Software only, hardware acceleration unavailable
    WebGL: Unavailable
    Driver Bug Workarounds
    clear_uniforms_before_first_program_use
    disable_d3d11
    disable_discard_framebuffer
    exit_on_context_lost
    scalarize_vec_and_mat_constructor_args
    Problems Detected
    GPU process was unable to boot: GPU access is disabled in chrome://settings.
    Disabled Features: all
    Some drivers are unable to reset the D3D device in the GPU process sandbox
    Applied Workarounds: exit_on_context_lost
    Clear uniforms before first program use on all platforms: 124764, 349137
    Applied Workarounds: clear_uniforms_before_first_program_use
    Always rewrite vec/mat constructors to be consistent: 398694
    Applied Workarounds: scalarize_vec_and_mat_constructor_args
    Disable Direct3D11 on systems with AMD switchable graphics: 451420
    Applied Workarounds: disable_d3d11
    Framebuffer discarding can hurt performance on non-tilers: 570897
    Applied Workarounds: disable_discard_framebuffer
    Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
    Disabled Features: native_gpu_memory_buffers
    Version Information
    Data exported 7/11/2016, 4:41:32 PM
    Chrome version Chrome/51.0.2704.103
    Operating system Windows NT 10.0
    Software rendering list version 10.18
    Driver bug list version 8.66
    ANGLE commit id unknown hash
    2D graphics backend Skia
    Command Line Args Files (x86)\Vivaldi\Application\vivaldi.exe" –always-authorize-plugins --disable-translate --ppapi-flash-path="C:\WINDOWS\SysWOW64\Macromed\Flash\pepflashplayer32_22_0_0_192.dll" --ppapi-flash-path="C:\WINDOWS\SysWOW64\Macromed\Flash\pepflashplayer32_22_0_0_192.dll" --flag-switches-begin --flag-switches-end
    Driver Information
    Initialization time 0
    In-process GPU true
    Sandboxed false
    GPU0 VENDOR = 0x1002, DEVICE= 0x6798
    GPU1 VENDOR = 0x8086, DEVICE= 0x0162
    Optimus false
    AMD switchable true
    Desktop compositing Aero Glass
    Diagonal Monitor Size of \.\DISPLAY2 14.9"
    Diagonal Monitor Size of \.\DISPLAY1 25.9"
    Driver vendor Advanced Micro Devices, Inc.
    Driver version 16.150.2211.0
    Driver date 3-21-2016
    Pixel shader version
    Vertex shader version
    Max. MSAA samples
    Machine model name
    Machine model version
    GL_VENDOR
    GL_RENDERER
    GL_VERSION
    GL_EXTENSIONS
    Disabled Extensions
    Window system binding vendor
    Window system binding version
    Window system binding extensions
    Direct rendering Yes
    Reset notification strategy 0x0000
    GPU process crash count 0
    Compositor Information
    Tile Update Mode One-copy
    Partial Raster Enabled
    GpuMemoryBuffers Status
    ATC Software only
    ATCIA Software only
    DXT1 Software only
    DXT5 Software only
    ETC1 Software only
    R_8 Software only
    RGBA_4444 Software only
    RGBX_8888 Software only
    RGBA_8888 Software only
    BGRX_8888 Software only
    BGRA_8888 Software only
    YUV_420 Software only
    YUV_420_BIPLANAR Software only
    UYVY_422 Software only
    Diagnostics
    ... loading ...

    With acceleration :
    Graphics Feature Status
    Canvas: Hardware accelerated
    Flash: Hardware accelerated
    Flash Stage3D: Hardware accelerated
    Flash Stage3D Baseline profile: Hardware accelerated
    Compositing: Hardware accelerated
    Multiple Raster Threads: Enabled
    Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
    Rasterization: Software only. Hardware acceleration disabled
    Video Decode: Hardware accelerated
    Video Encode: Hardware accelerated
    WebGL: Hardware accelerated
    Driver Bug Workarounds
    clear_uniforms_before_first_program_use
    disable_d3d11
    disable_discard_framebuffer
    exit_on_context_lost
    force_cube_complete
    scalarize_vec_and_mat_constructor_args
    texsubimage_faster_than_teximage
    Problems Detected
    Some drivers are unable to reset the D3D device in the GPU process sandbox
    Applied Workarounds: exit_on_context_lost
    TexSubImage is faster for full uploads on ANGLE
    Applied Workarounds: texsubimage_faster_than_teximage
    Clear uniforms before first program use on all platforms: 124764, 349137
    Applied Workarounds: clear_uniforms_before_first_program_use
    Always rewrite vec/mat constructors to be consistent: 398694
    Applied Workarounds: scalarize_vec_and_mat_constructor_args
    Disable Direct3D11 on systems with AMD switchable graphics: 451420
    Applied Workarounds: disable_d3d11
    ANGLE crash on glReadPixels from incomplete cube map texture: 518889
    Applied Workarounds: force_cube_complete
    Framebuffer discarding can hurt performance on non-tilers: 570897
    Applied Workarounds: disable_discard_framebuffer
    Accelerated rasterization has been disabled, either via about:flags or command line.
    Disabled Features: rasterization
    Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
    Disabled Features: native_gpu_memory_buffers
    Version Information
    Data exported 7/11/2016, 4:46:52 PM
    Chrome version Chrome/51.0.2704.103
    Operating system Windows NT 10.0
    Software rendering list version 10.18
    Driver bug list version 8.66
    ANGLE commit id unknown hash
    2D graphics backend Skia
    Command Line Args Files (x86)\Vivaldi\Application\vivaldi.exe" --always-authorize-plugins --disable-translate --ppapi-flash-path="C:\WINDOWS\SysWOW64\Macromed\Flash\pepflashplayer32_22_0_0_192.dll" --ppapi-flash-path="C:\WINDOWS\SysWOW64\Macromed\Flash\pepflashplayer32_22_0_0_192.dll" --flag-switches-begin --flag-switches-end
    Driver Information
    Initialization time 75
    In-process GPU false
    Sandboxed false
    GPU0 VENDOR = 0x1002, DEVICE= 0x6798
    Optimus false
    AMD switchable true
    Desktop compositing Aero Glass
    Diagonal Monitor Size of \.\DISPLAY2 14.9"
    Diagonal Monitor Size of \.\DISPLAY1 25.9"
    Driver vendor Advanced Micro Devices, Inc.
    Driver version 16.150.2211.0
    Driver date 3-21-2016
    Pixel shader version 3.0
    Vertex shader version 3.0
    Max. MSAA samples 8
    Machine model name
    Machine model version
    GL_VENDOR Google Inc.
    GL_RENDERER ANGLE (AMD Radeon R9 200 / HD 7900 Series Direct3D9Ex vs_3_0 ps_3_0)
    GL_VERSION OpenGL ES 2.0 (ANGLE 2.1.0.unknown hash)
    GL_EXTENSIONS GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_debug_marker GL_OES_EGL_image GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug
    Disabled Extensions
    Window system binding vendor Google Inc. (adapter LUID: 0000000000008f2c)
    Window system binding version 1.4 (ANGLE 2.1.0.unknown hash)
    Window system binding extensions EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility
    Direct rendering Yes
    Reset notification strategy 0x8252
    GPU process crash count 0
    Compositor Information
    Tile Update Mode One-copy
    Partial Raster Enabled
    GpuMemoryBuffers Status
    ATC Software only
    ATCIA Software only
    DXT1 Software only
    DXT5 Software only
    ETC1 Software only
    R_8 Software only
    RGBA_4444 Software only
    RGBX_8888 Software only
    RGBA_8888 Software only
    BGRX_8888 Software only
    BGRA_8888 Software only
    YUV_420 Software only
    YUV_420_BIPLANAR Software only
    UYVY_422 Software only
    Diagnostics
    0
    b3DAccelerationEnabled true
    b3DAccelerationExists true
    bAGPEnabled true
    bAGPExistenceValid true
    bAGPExists true
    bCanRenderWindow true
    bDDAccelerationEnabled true
    bDriverBeta false
    bDriverDebug false
    bDriverSigned false
    bDriverSignedValid false
    bNoHardware false
    dwBpp 32
    dwDDIVersion 12
    dwHeight 1080
    dwRefreshRate 60
    dwWHQLLevel 0
    dwWidth 1920
    iAdapter 0
    lDriverSize 1539560
    lMiniVddSize 0
    szAGPStatusEnglish Enabled
    szAGPStatusLocalized Enabled
    szChipType AMD Radeon Graphics Processor (0x6798)
    szD3DStatusEnglish Enabled
    szD3DStatusLocalized Enabled
    szDACType Internal DAC(400MHz)
    szDDIVersionEnglish 12
    szDDIVersionLocalized 12
    szDDStatusEnglish Enabled
    szDDStatusLocalized Enabled
    szDXVAHDEnglish Not Supported
    szDXVAModes ModeMPEG2_A ModeMPEG2_C
    szDescription AMD Radeon R9 200 / HD 7900 Series
    szDeviceId 0x6798
    szDeviceIdentifier {D7B71EE2-24D8-11CF-9B71-1600BEC2C535}
    szDeviceName \.\DISPLAY1
    szDisplayMemoryEnglish 4095 MB
    szDisplayMemoryLocalized 4095 MB
    szDisplayModeEnglish 1920 x 1080 (32 bit) (60Hz)
    szDisplayModeLocalized 1920 x 1080 (32 bit) (60Hz)
    szDriverAssemblyVersion 16.150.2211.0
    szDriverAttributes Final Retail
    szDriverDateEnglish 21/03/2016 00:00:00
    szDriverDateLocalized 3/21/2016 00:00:00
    szDriverLanguageEnglish English
    szDriverLanguageLocalized English
    szDriverModelEnglish WDDM 2.0
    szDriverModelLocalized WDDM 2.0
    szDriverName aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    szDriverNodeStrongName oem13.inf:cb0ae41405cf1a47:ati2mtag_R575:16.150.2211.0:pci\ven_1002&dev_6798
    szDriverSignDate
    szDriverVersion 8.17.0010.1452
    szKeyDeviceID Enum\PCI\VEN_1002&DEV_6798&SUBSYS_201C1787&REV_00
    szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video{FF402D03-F70D-4D47-AB55-652BB65AFE87}\0000
    szManufacturer Advanced Micro Devices, Inc.
    szMiniVdd n/a
    szMiniVddDateEnglish n/a
    szMiniVddDateLocalized n/a
    szMonitorMaxRes
    szMonitorName Generic PnP Monitor
    szNotesEnglish No problems found.
    szNotesLocalized No problems found.
    szOverlayEnglish Not Supported
    szRankOfInstalledDriver 00D12001
    szRegHelpText
    szRevision
    szRevisionId 0x0000
    szSubSysId 0x201C1787
    szTestResultD3D7English Not run
    szTestResultD3D7Localized Not run
    szTestResultD3D8English Not run
    szTestResultD3D8Localized Not run
    szTestResultD3D9English Not run
    szTestResultD3D9Localized Not run
    szTestResultDDEnglish Not run
    szTestResultDDLocalized Not run
    szVdd n/a
    szVendorId 0x1002
    1
    b3DAccelerationEnabled true
    b3DAccelerationExists true
    bAGPEnabled true
    bAGPExistenceValid true
    bAGPExists true
    bCanRenderWindow true
    bDDAccelerationEnabled true
    bDriverBeta false
    bDriverDebug false
    bDriverSigned false
    bDriverSignedValid false
    bNoHardware false
    dwBpp 32
    dwDDIVersion 12
    dwHeight 768
    dwRefreshRate 75
    dwWHQLLevel 0
    dwWidth 1024
    iAdapter 1
    lDriverSize 1539560
    lMiniVddSize 0
    szAGPStatusEnglish Enabled
    szAGPStatusLocalized Enabled
    szChipType AMD Radeon Graphics Processor (0x6798)
    szD3DStatusEnglish Enabled
    szD3DStatusLocalized Enabled
    szDACType Internal DAC(400MHz)
    szDDIVersionEnglish 12
    szDDIVersionLocalized 12
    szDDStatusEnglish Enabled
    szDDStatusLocalized Enabled
    szDXVAHDEnglish Not Supported
    szDXVAModes ModeMPEG2_A ModeMPEG2_C
    szDescription AMD Radeon R9 200 / HD 7900 Series
    szDeviceId 0x6798
    szDeviceIdentifier {D7B71EE2-24D8-11CF-9B71-1600BEC2C535}
    szDeviceName \.\DISPLAY2
    szDisplayMemoryEnglish 4095 MB
    szDisplayMemoryLocalized 4095 MB
    szDisplayModeEnglish 1024 x 768 (32 bit) (75Hz)
    szDisplayModeLocalized 1024 x 768 (32 bit) (75Hz)
    szDriverAssemblyVersion 16.150.2211.0
    szDriverAttributes Final Retail
    szDriverDateEnglish 21/03/2016 00:00:00
    szDriverDateLocalized 3/21/2016 00:00:00
    szDriverLanguageEnglish English
    szDriverLanguageLocalized English
    szDriverModelEnglish WDDM 2.0
    szDriverModelLocalized WDDM 2.0
    szDriverName aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    szDriverNodeStrongName oem13.inf:cb0ae41405cf1a47:ati2mtag_R575:16.150.2211.0:pci\ven_1002&dev_6798
    szDriverSignDate
    szDriverVersion 8.17.0010.1452
    szKeyDeviceID Enum\PCI\VEN_1002&DEV_6798&SUBSYS_201C1787&REV_00
    szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video{FF402D03-F70D-4D47-AB55-652BB65AFE87}\0001
    szManufacturer Advanced Micro Devices, Inc.
    szMiniVdd n/a
    szMiniVddDateEnglish n/a
    szMiniVddDateLocalized n/a
    szMonitorMaxRes
    szMonitorName Generic PnP Monitor
    szNotesEnglish No problems found.
    szNotesLocalized No problems found.
    szOverlayEnglish Not Supported
    szRankOfInstalledDriver 00D12001
    szRegHelpText
    szRevision
    szRevisionId 0x0000
    szSubSysId 0x201C1787
    szTestResultD3D7English Not run
    szTestResultD3D7Localized Not run
    szTestResultD3D8English Not run
    szTestResultD3D8Localized Not run
    szTestResultD3D9English Not run
    szTestResultD3D9Localized Not run
    szTestResultDDEnglish Not run
    szTestResultDDLocalized Not run
    szVdd n/a
    szVendorId 0x1002
    Log Messages
    GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
    [3800:9204:0711/164651:ERROR:gpu_video_decode_accelerator.cc(362)] : HW video decode not available for profile 12


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