Two Sent folders
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@WildEnte I think FastMail is Australian.
Vivaldi makes the new sent folder even time I open it. I delete it from the server every time and every time it comes back when I open Vivaldi. -
@bkeevins, consider reviewing the instruction here Troubleshooting and Debugging Vivaldi Mail | Vivaldi Browser Help where console log is mentioned
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So I was now able to spend some minutes on my dad's computer.
He's using a large amount of email addresses (own domain, uses mail addresses instead of aliases). In several of the email addresses I found duplicated folders, unsubscribed folders - sometimes even the Inbox was unsubscribed. I am very sure that he didn't do that actively. Anyway. Findings that are relevant to "two sent folders".
- folders are duplicated. Left: german names and standard IMAP folders. To the right are additionally found folders. No, my dad did not create those.
"Gesendet" -> Sent
"Archiv" -> Archive
"Papierkorb" -> Trash.
The IMAP bindings for these folders are, according to the Web interface of the account, set for the german variants.
In Vivaldi mail, I saw that emails were present both in "Gesendet" as well as in "Sent". In my testing I was unable to convince Vivaldi to ever place a sent email in the correct "Gesendet" IMAP folder, however about half of all sent emails were in that folder, and I could not see a distinct pattern - in particular, it didn't appear to depend on the date when emails were placed in "Sent" or in "Received".
I was completely unable to convince Vivaldi to ever place an email in the (correct) "Gesendet" folder, even after switching the folder assignment in the web interface. I remember
As @yojimbo274064400 suggested I created a log, which shows quite a few entries. Note that while there are a lot of entries, none of those are for the specific email address that I looked at specifically - I did see the same issue with two sent folders for more than one account though.
I am now setting up a test account in our domain to see if I can reproduce the issue. In my own setup on that server, I ran into issues in Jan. 2021 (prompting me to report VB-75872), and apparently I helped myself back when by changing the IMAP folder assignments to the folders that Vivaldi created.
- folders are duplicated. Left: german names and standard IMAP folders. To the right are additionally found folders. No, my dad did not create those.
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So I have set up a new test account in a test profile
I see what I thought was fixed in VB-103854 "[Regression] Mail : Must subscribe to standard folders on account setup" where the Inbox is shown as not subscribed (but the emails are in fact shown in All messages - received).
Anyway, so far whenever I send an email it gets properly placed in the "Gesendet" folder. Which means I have no clue how to help my dad.
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@Daniel Apple Mail is putting sent messages in the same folder as Fastmail does online. There is only one. It's Vivaldi that uses the wrong one but only if it's set to upload to the server. When the upload button is left unchecked, the messages go to the right folder.
It seems to me if Vivaldi can chose which folder to use for sent messages, the problem goes away? -
@bkeevins Vivaldi should just use the correct folder, then the problem would go away
I was now able to narrow down the problem a little (I think). I reported before that sent emails were properly placed in the "Gesendet" folder. So I went to the account setup and added 3 additional folders in the root folder structure: "Sent", "Trash", and "Archive" using the web interface of my server.
After restarting Vivaldi, new sent emails are placed in the Sent IMAP folder ... or so Vivaldi thinks, because it is unsubscribed from that folder!This is how the folder setup shows in Vivaldi now. Please note that the unsubscribed folders are the ones I added in the server web interface, without changing anything regarding folder mapping. Vivaldi still shows the icons for sent, trash and archive.
Before adding those three folders, the log shows this when listing mailboxes
After adding those three folders, the log shows this when listing mailboxes
The \unmarked classifier just means that my test account doesn't have any recent new messages in those folders. If I understand IMAP correctly, the communication states that "Gesendet" is classified as the IMAP \Sent folder. So Vivaldi placing emails in Sent, which is not even subscribed, is clearly wrong. Apparently Vivaldi gets confused as soon as IMAP folders called "Sent" or "Sent Items" appear (however they are created)
EDIT: VB-107519
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This issue should be fixed in the Vivaldi 3405.3 snapshot (test version). Vivaldi will always use the dedicated Sent special folder instead of the hardcoded “/Sent” folder when present.
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Whilst the sent (special-use) folder issue is resolved it has resulted in all newly created folders being displayed with the prefixed VIVALDI_RESERVED_DUMMY_ROOT_PLACEHOLDER_PATH for non-Vivaldi accounts, i.e. a hierarchy separator character issue. For example:
- in a Vivaldi account, creating the folder AAAA results in it being stored as:
VIVALDI_RESERVED_DUMMY_ROOT_PLACEHOLDER_PATH.AAAA
and: displayed as:
AAAA - in a non-Vivaldi account, creating the folder AAAA results in it being stored as:
VIVALDI_RESERVED_DUMMY_ROOT_PLACEHOLDER_PATH.AAAA
and displayed as:
VIVALDI_RESERVED_DUMMY_ROOT_PLACEHOLDER_PATH.AAAA
- in a Vivaldi account, creating the folder AAAA results in it being stored as:
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@yojimbo274064400 This seems to be a regression from the work on VB-107656. Snapshots sometimes take a few steps forward; and a few step backward.
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This post is deleted!
