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    4. Can't download attachment from ProtonMail if the file has diacritics

    Can't download attachment from ProtonMail if the file has diacritics

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    • A
      andresavetier
      last edited by

      Hello, I am not able to download attachments from ProtonMail if the file has diacritics in it. I have tried other browsers (Firefox, Brave) where they can be downloaded without any problems.

      Is there any way to make this work in Vivaldi? Thanks!

      DoctorGD 2 Replies Last reply Reply Quote 0
      • DoctorGD
        DoctorG Ambassador @andresavetier
        last edited by DoctorG

        @andresavetier You mean such: äöüéâ?
        Which Vivaldi version?

        I tested my account at Proton webmail https://mail.proton.me and
        such attachment's names worked for me to download with Vivaldi 6.1.3035.75:
        €ẞäöüáâØ.html
        äöüáâØ.html

        Volunteer helper, internal tester, bug hunter
        Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon


        Linux Debian 12 KDE X11 / Windows 11
        Intel i5-7400 / NVidia GT 710 / Intel HD 630

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        • A
          andresavetier
          last edited by

          I have also 6.1.3035.75, on Manjaro. Strange...

          I have the problem with .docx files, e.g. Héloïse.docx

          DoctorGD 1 Reply Last reply Reply Quote 0
          • DoctorGD
            DoctorG Ambassador @andresavetier
            last edited by

            @andresavetier And which mail client sended this?

            Volunteer helper, internal tester, bug hunter
            Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon


            Linux Debian 12 KDE X11 / Windows 11
            Intel i5-7400 / NVidia GT 710 / Intel HD 630

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            • A
              andresavetier
              last edited by

              This I don't know, all I know is that is not a free mail, like gmail or so. But the problem seems to be not Proton-related but connected with Vivaldi specifically, as on FF it works.

              1 Reply Last reply Reply Quote 0
              • A
                andresavetier
                last edited by

                I have now deactivated all extensions, it downloads the file Héloïse.docx but saves it under the name "download", without file-extension.

                viv_dl.png

                DoctorGD 1 Reply Last reply Reply Quote 0
                • DoctorGD
                  DoctorG Ambassador @andresavetier
                  last edited by DoctorG

                  @andresavetier I Would be interesting fi you could see the source of message body.
                  There should be something like:

                  Content-Type: application/vnd.openxmlformats-officedocument.wordprocessingml.document;
                   name="=?utf-8?Q?H=C3=A9lo=C3=AFse=2Edocx?="
                  Content-transfer-encoding: base64
                  Content-Disposition: attachment;
                   filename="=?utf-8?Q?H=C3=A9lo=C3=AFse=2Edocx?="
                  

                  Can you find such?

                  Volunteer helper, internal tester, bug hunter
                  Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon


                  Linux Debian 12 KDE X11 / Windows 11
                  Intel i5-7400 / NVidia GT 710 / Intel HD 630

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                  • A
                    andresavetier
                    last edited by

                    The only lines that were slightly similar to yours are:

                    Content-Type: text/html
                    X-Pm-Transfer-Encryption: TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits)
                    X-Attached: =?utf-8?Q?H=C3=A9lo=C3=AFse.docx?=
                    
                    DoctorGD 1 Reply Last reply Reply Quote 0
                    • DoctorGD
                      DoctorG Ambassador @andresavetier
                      last edited by DoctorG

                      @andresavetier No such Content-Disposition: attachment?

                      Volunteer helper, internal tester, bug hunter
                      Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon


                      Linux Debian 12 KDE X11 / Windows 11
                      Intel i5-7400 / NVidia GT 710 / Intel HD 630

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                      • A
                        andresavetier
                        last edited by

                        I couldn't find any.

                        1 Reply Last reply Reply Quote 0
                        • DoctorGD
                          DoctorG Ambassador
                          last edited by

                          If such mail has no confident information, export it , save as .eml file, report to Vivaldi bug tracker and attach .eml file in report, give all information you have posted here in forum (devs rarely read here!); then Vivaldi devs can check your bug report.

                          Volunteer helper, internal tester, bug hunter
                          Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon


                          Linux Debian 12 KDE X11 / Windows 11
                          Intel i5-7400 / NVidia GT 710 / Intel HD 630

                          1 Reply Last reply Reply Quote 0
                          • A
                            andresavetier
                            last edited by

                            Thank you for your help!

                            1 Reply Last reply Reply Quote 0
                            • DoctorGD
                              DoctorG Ambassador @andresavetier
                              last edited by DoctorG

                              @andresavetier to exclude settings issue or extension causing your issue: does download from ProtonMail work in a test profile?
                              Start in shell:
                              vivaldi --user-data-dir="/tmp/TESTVIV"

                              Volunteer helper, internal tester, bug hunter
                              Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon


                              Linux Debian 12 KDE X11 / Windows 11
                              Intel i5-7400 / NVidia GT 710 / Intel HD 630

                              A 1 Reply Last reply Reply Quote 0
                              • A
                                andresavetier
                                last edited by

                                One sec, after exporting the mail to -eml, I found the lines you wanted before:

                                Content-Type: application/vnd.openxmlformats-officedocument.wordprocessingml.document; filename="=?utf-8?Q?H=C3=A9lo=C3=AFse?=.docx"; name="=?utf-8?Q?H=C3=A9lo=C3=AFse?=.docx"
                                Content-Transfer-Encoding: base64
                                Content-Disposition: attachment; filename="=?utf-8?Q?H=C3=A9lo=C3=AFse?=.docx"; name="=?utf-8?Q?H=C3=A9lo=C3=AFse?=.docx"
                                Content-ID: <f_lipuxzw01>
                                
                                1 Reply Last reply Reply Quote 0
                                • A
                                  andresavetier @DoctorG
                                  last edited by

                                  @DoctorG Downloading works in the test-profile but the files with diacritics are still downloaded as "download".

                                  DoctorGD 1 Reply Last reply Reply Quote 0
                                  • DoctorGD
                                    DoctorG Ambassador @andresavetier
                                    last edited by

                                    @andresavetier I do not know why with Vivaldi the ProtonMail Webmail acts so strange.
                                    As i told: Report to Vivaldi bug tracker as a bug with the mail as .eml file attached.

                                    Volunteer helper, internal tester, bug hunter
                                    Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon


                                    Linux Debian 12 KDE X11 / Windows 11
                                    Intel i5-7400 / NVidia GT 710 / Intel HD 630

                                    A 1 Reply Last reply Reply Quote 0
                                    • A
                                      andresavetier @DoctorG
                                      last edited by

                                      @DoctorG Thanks, I will do it!

                                      DoctorGD 2 Replies Last reply Reply Quote 1
                                      • DoctorGD
                                        DoctorG Ambassador @andresavetier
                                        last edited by

                                        @andresavetier Fine 🙂
                                        Thanks for reporting.

                                        Volunteer helper, internal tester, bug hunter
                                        Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon


                                        Linux Debian 12 KDE X11 / Windows 11
                                        Intel i5-7400 / NVidia GT 710 / Intel HD 630

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                                        • DoctorGD
                                          DoctorG Ambassador
                                          last edited by DoctorG

                                          As i analysed Protonmail: the filename sent could miss correct encoding (has no character encoding for non-ASCII characters!) or is a mess, and other browsers just guess what could be correct.
                                          Then i would call that a ProtonMail webmail bug.
                                          Such is not standard conform:
                                          Content-Disposition: attachment; filename="Héloïse.docx"
                                          Correct should be:
                                          Content-Disposition: attachment; filename*=UTF-8''H%C3%A9lo%C3%AFse.docx
                                          https://www.rfc-editor.org/rfc/rfc8187.html#section-3.2.3

                                          Volunteer helper, internal tester, bug hunter
                                          Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon


                                          Linux Debian 12 KDE X11 / Windows 11
                                          Intel i5-7400 / NVidia GT 710 / Intel HD 630

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                                          • S
                                            scottmarry8665 Banned
                                            last edited by

                                            This post is deleted!
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