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    4. Mail client: Timeout connecting to server

    Mail client: Timeout connecting to server

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    • B
      BenjaminSchultz last edited by

      Hi,
      since the last update of the mail client/webmail and the implementation of two-factor authentication (which I haven't activated) I get a "Timeout connecting to server" error when using the mail client. Happens constantly. It only works sometimes. There are no issues when I log in using the Webmail page. It also seems like that some mails fail to be received.

      I didn't change any settings.

      mib2berlin 1 Reply Last reply Reply Quote 0
      • mib2berlin
        mib2berlin @BenjaminSchultz last edited by

        @BenjaminSchultz
        Hi, I use vivaldi.net mail with the snapshot (Beta) build mainly but setup my account now on Vivaldi 6.0.2979.22, IMAP with OAuth.
        No issues so far, vivaldi.net mail is slow sometimes but I never loose any mails.
        I don´t use the 2-factor authentication.
        You can check the status of the mail server:
        https://vivaldistatus.com

        Cheers, mib

        Opensuse Tumbleweed x86_64 KDE 5, Windows 11 Pro, Vivaldi latest
        HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
        Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
        Xiaomi Mi Note 10 Lite Android 12

        B 1 Reply Last reply Reply Quote 0
        • B
          BenjaminSchultz @mib2berlin last edited by

          @mib2berlin
          I tried activating OAuth but it's the same result. "Timeout connecting to server".

          mib2berlin Hadden89 2 Replies Last reply Reply Quote 0
          • mib2berlin
            mib2berlin @BenjaminSchultz last edited by

            @BenjaminSchultz
            Hm, any third party AV software running?
            They start blocking/slowdown often after an update of Vivaldi, Avast is this king of blocking Vivaldi software but others do the same.
            Do you use one?

            Cheers, mib

            Opensuse Tumbleweed x86_64 KDE 5, Windows 11 Pro, Vivaldi latest
            HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
            Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
            Xiaomi Mi Note 10 Lite Android 12

            1 Reply Last reply Reply Quote 0
            • Hadden89
              Hadden89 @BenjaminSchultz last edited by

              @BenjaminSchultz Check for mail every 15min might help. I rarely experience timeouts this way.
              70469e2f-81ac-46e9-9e7c-1bc3b0d89100-image.png

              Patience is the key to get the Vivaldi Spree | Unsupported Extensions | Github

              B 1 Reply Last reply Reply Quote 0
              • Dancer18
                Dancer18 last edited by

                I experience such timeouts several times a day lately, mainly with the vivaldi.net account. Query interval: 15 min

                Vivaldi with mail-client and calendar
                OS: Linux Mint 20.3 Cinnamon; Win10, Android 11

                1 Reply Last reply Reply Quote 0
                • B
                  BenjaminSchultz @Hadden89 last edited by BenjaminSchultz

                  @mib2berlin
                  I use Vivaldi and Avast for years and never had any problems. Deactivating Avast now didn't help.

                  @Hadden89
                  I already use that option.

                  Dancer18 mib2berlin 2 Replies Last reply Reply Quote 0
                  • Dancer18
                    Dancer18 @BenjaminSchultz last edited by Dancer18

                    @BenjaminSchultz It makes sense not to publish your complete email address. Edit the image instead and grey out the username.

                    Sometimes it might be caused by broken internet connection...

                    Vivaldi with mail-client and calendar
                    OS: Linux Mint 20.3 Cinnamon; Win10, Android 11

                    B 1 Reply Last reply Reply Quote 0
                    • B
                      BenjaminSchultz @Dancer18 last edited by BenjaminSchultz

                      I just checked for mails manually and it worked. Most of the times when I tried it manually it didn't work. I guess I see what happens within the next hours/days.

                      @Dancer18
                      Isn't the mail address always the same as the user name anyway?

                      Edit
                      And it's timeout-time again…

                      Dancer18 1 Reply Last reply Reply Quote 0
                      • Dancer18
                        Dancer18 @BenjaminSchultz last edited by

                        @BenjaminSchultz Yes you are right.

                        Vivaldi with mail-client and calendar
                        OS: Linux Mint 20.3 Cinnamon; Win10, Android 11

                        1 Reply Last reply Reply Quote 0
                        • mib2berlin
                          mib2berlin @BenjaminSchultz last edited by

                          @BenjaminSchultz
                          We had reports for years about Avast, I could not add a new mail account with running Avast on a friends PC, for example.
                          It´s just a guess, if many user have this problem we would get much more reports.

                          Cheers, mib

                          Opensuse Tumbleweed x86_64 KDE 5, Windows 11 Pro, Vivaldi latest
                          HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
                          Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
                          Xiaomi Mi Note 10 Lite Android 12

                          B 1 Reply Last reply Reply Quote 0
                          • B
                            BenjaminSchultz @mib2berlin last edited by BenjaminSchultz

                            @mib2berlin
                            Like I said deactivating Avast didn't help.
                            Besides nothing about my setup changed in any way. The only thing that changed was the mail client/webmail update and 2FA (which is deactivated). The issue occurred exactly at that time.

                            Manual checking for mails worked again. But it probably won't take long until the error reoccurs.

                            Edit
                            And there it is again.

                            B 1 Reply Last reply Reply Quote 0
                            • B
                              BenjaminSchultz @BenjaminSchultz last edited by

                              I should mention, that I also have a Yahoo mail account which works without issues.

                              Dancer18 1 Reply Last reply Reply Quote 0
                              • Dancer18
                                Dancer18 @BenjaminSchultz last edited by

                                @BenjaminSchultz Yes, that's why I also think it's mainly a vivaldi.net account issue, although it can happen from time to time with other accounts.

                                Vivaldi with mail-client and calendar
                                OS: Linux Mint 20.3 Cinnamon; Win10, Android 11

                                1 Reply Last reply Reply Quote 0
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