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    4. "This video file cannot be played. (Error Code: 239000)"

    "This video file cannot be played. (Error Code: 239000)"

    Vivaldi for Linux
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    • paul1149
      paul1149 last edited by paul1149

      I'm unable to view videos from a certain site.

      • No videos at this site will play in V..
      • Opening a V. Guest Window did not help.
      • The videos play without any problem in Chrome and Brave.

      They always played fine there in the past. This is the first time I've tried in maybe two weeks. I don't have any other V. video problems that I'm aware of.

      The error message in V is
      This video file cannot be played. (Error Code: 239000)

      One of the problem videos is:
      https://watch.thechosen.tv/episode/season-1-episode-1-i-have-called-you-by-name

      Thanks.

      Current Vivaldi snapshot.. MX-21 Linux x64, KDE desktop. Vivaldi Android on phone.

      mib2berlin DoctorG 2 Replies Last reply Reply Quote 0
      • mib2berlin
        mib2berlin @paul1149 last edited by

        @paul1149
        Hi, the video play in latest stable and snapshot on Opensuse Linux.
        I find many results if I search the error message for all browser.

        Check it protected content is disabled:
        chrome://settings/content/protectedContent?search=protected+content

        The widedevine version on my system is 4.10.2557.0, check on:

        vivaldi://components

        Opensuse Tumbleweed x86_64 KDE 5, Windows 11 Pro, Vivaldi latest
        HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
        Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
        Xiaomi Mi Note 10 Lite Android 12

        paul1149 1 Reply Last reply Reply Quote 1
        • paul1149
          paul1149 @mib2berlin last edited by

          @mib2berlin Thanks for checking, I have protected content permitted, and I'm running the same widevine version. I haven't changed any related settings.

          Current Vivaldi snapshot.. MX-21 Linux x64, KDE desktop. Vivaldi Android on phone.

          mib2berlin 1 Reply Last reply Reply Quote 0
          • mib2berlin
            mib2berlin @paul1149 last edited by

            @paul1149
            Hm, there was some media changes in last two snapshot, this does not work out for all user. No idea why it work for me but not for you.
            You can try to run the update script in /opt/
            sudo /opt/vivaldi-snapshot/update-ffmpeg
            If it is up to date you get a message, if not it update ffmpeg to the corresponding version.

            Cheers, mib

            Opensuse Tumbleweed x86_64 KDE 5, Windows 11 Pro, Vivaldi latest
            HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
            Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
            Xiaomi Mi Note 10 Lite Android 12

            paul1149 1 Reply Last reply Reply Quote 1
            • paul1149
              paul1149 @mib2berlin last edited by

              @mib2berlin Thanks again. It said I am already up to date. Still not working.

              Current Vivaldi snapshot.. MX-21 Linux x64, KDE desktop. Vivaldi Android on phone.

              1 Reply Last reply Reply Quote 1
              • paul1149
                paul1149 last edited by

                Ut oh, the problem is not confined to that one site:

                https://nypost.com/2023/02/02/florida-girl-9-beaten-by-two-boys-in-school-bus-attack/

                Current Vivaldi snapshot.. MX-21 Linux x64, KDE desktop. Vivaldi Android on phone.

                mib2berlin 1 Reply Last reply Reply Quote 0
                • mib2berlin
                  mib2berlin @paul1149 last edited by

                  @paul1149
                  I watch this video only for 2 seconds but it play, other on this page, too.
                  One user mention a location issue but I test this over ExperessVPN from a US location.

                  1524bf01-9701-4638-b7ab-7896f60ba5ad-image.png

                  I am out of ideas, may another user wit a Debian based distro steps by.

                  Opensuse Tumbleweed x86_64 KDE 5, Windows 11 Pro, Vivaldi latest
                  HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
                  Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
                  Xiaomi Mi Note 10 Lite Android 12

                  1 Reply Last reply Reply Quote 0
                  • DoctorG
                    DoctorG - Ambassador - @paul1149 last edited by DoctorG

                    @paul1149 Plays for me 5.6.2867.62 + 5.7.2921.3 / Debian 11.6 KDE.

                    ♀ . Team Soprano (Vivaldi Volunteers) . Bug Hunter
                    šŸ³ļøā€šŸŒˆ GwenDragon in duty - lang: DE, EN
                    Windows 11 Pro Ā· Debian Stable KDE X11 Ā· Mint LTS XFCE Ā· Ubuntu LTS Wayland

                    1 Reply Last reply Reply Quote 0
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