Can't save my encryption key. Provide storage permission

[Echo29]

Hi there.
As the title says, I can't save my encryption key.
It says that I need to provide vivaldi with storage permission. But where to du that?
When going to settings > Apps > vivaldi > permissions, there are no "storage permission to enable.

Thanks

[Echo29]

The reason I am trying to save my key, is because sync fails all the time.

It seem to happen after the app has been fully closed. To fix it I have to logout and login again... Then also manually write my encryption key after login. Then it syncs.

[Zalex108]

@Echo29

Hi,
Welcome to Vivaldi's Forums!

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Please,
On each report add:

• Vivaldi Version |
• Since when happens |
• OS / Version / DE |

Should work for Internal Storage.
Where are You trying to save it?

Check this too.
https://forum.vivaldi.net/post/635898

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Also,
Some useful links:

Forums	Community 🎓	Official Tutorials	Official Help
Forum Categories	Modding Vivaldi	Vivaldi Features	Vivaldi Help
Forum Markdown	Panels | 🔍 Engines	Vivaldi Tutorials	Issues 🔬
Feature Requests ¿?	Menus | Guides | FAQ	Vivaldi How To	Bug Reports

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"Off Topic Tip"
Start a Backup plan if not done so yet.
Follow the Signature's Backup | Reset link.

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Windows 7 (x64)
Vivaldi Backup | Reset + Extra Steps

[Echo29]

Hi. It's android 13 and newest vivaldi version.

I have not chosen where to save it. I just see a button that says "save", and I get the message seen on the bottom of the picture I provided.

You can on the same picture see the error message I get that is suppose to explain why synchronization is not active.
Network error it says.

[Zalex108]

@Echo29

Then try the linked steps if interested.

Or you can use Desktop version and download it from there.

About the Sync Problem,
Better manage it in another Thread since are separate things.

Would you mind do it?

Thx

[Zalex108]

Also add

• Device Model | Brand
• Rom Versión
• V Version #

[Echo29]

I will look into it. Thanks for your help.
I appreciate it.

[nomadic]

@Echo29 The permission should be called Files and Media (at least it is on my Android 11 phone).

Do you see that in the permission settings?

[mib2berlin]

@Echo29
Hi, there was a bug asking for storage permission but for capturing pages on Android 13, internal fixed VAB-6989.
Can you check if page capture does not work for you, too?

Cheers, mib

[Echo29]

@nomadic said in Can't save my encryption key. Provide storage permission:

@Echo29 The permission should be called Files and Media (at least it is on my Android 11 phone).

Do you see that in the permission settings?

Files and media doesn't appear. I even tried to capture a page (another feature that needs storage permission) it send me directly to where the setting should be. Now I am sure I am on the correct page in android settings.
I then enabled everything, so that under the "not allowed" section, it says "no permissions denied"

[Zalex108]

@Echo29

Have you made any change to Force Apps to write in External Storage?
Either from Developer Options or Rooting?

[Echo29]

@mib2berlin I am unfortunately not sure what you are asking.
In case you need some system information, I hope this will do.

[Zalex108]

@Echo29

@Zalex108 said in Can't save my encryption key. Provide storage permission:

Also add

• Device Model | Brand
• Rom Versión
• V Version #

[Echo29]

@Zalex108 don't know how to find Rom and V version. Whatever V version is.
I have One UI version 5.0 if that helps.

[Echo29]

@Zalex108 and developer options are available in settings, but it's turned off

[Zalex108]

@Echo29 said in Can't save my encryption key. Provide storage permission:

@Zalex108 don't know how to find Rom and V version. Whatever V version is.
I have One UI version 5.0 if that helps.

ROM || In case custom but here seems the default one
VVersion || Vivaldi | Menu | Settings | About

Missed the Brand and Model