iCloud error - Failed indexing - Unexpect char

[seearesee]

Resolved - Sort of...
I accessed my iCloud account on a separate computer. I printed out the next email in the list, the email after the last email visible in Vivaldi. I then deleted that particular email. Vivaldi resumed indexing, and completed its task successfully. Deleting a file (email) is a rather brutal way to move forward, especially considering that file does not negatively impact other mail clients. But it allows me to use Vivaldi Mail, and that is a positive thing. Of course, this does not solve the issue of Vivaldi Mail stalling upon encountering a character it does not recognize in an email it is attempting to index, and this could occur again. But now I know the power of the DELETE key!

[hinder]

I got the same problem with my iCloud mail account. Unfortunately, the trick with deleting the email didn't do it in my case.

[dannilundgren]

Good to know I am not the only only one experiencing this issue.

[thesweet]

I am also having this issue. Is there an easier way to find out what email could be causing the problem?

[eQuINDIo]

I am also having this problem. The specific character number is different, but the indexing error is the same. Here is the error text from the console:

[2023-01-12T00:51:41.621Z][imap-client] error listing messages in Inbox: Error: Unexpected char at position 509
Error: Unexpected char at position 509
at Ke.processString (chrome-extension://mpognobbkildjkofajifpdfhcoklimli/background-common-bundle.js:1:517792)
at new Ke (chrome-extension://mpognobbkildjkofajifpdfhcoklimli/background-common-bundle.js:1:512829)
at Ve.getAttributes (chrome-extension://mpognobbkildjkofajifpdfhcoklimli/background-common-bundle.js:1:510818)
at Qe (chrome-extension://mpognobbkildjkofajifpdfhcoklimli/background-common-bundle.js:1:522137)
at wt._parseIncomingCommands (chrome-extension://mpognobbkildjkofajifpdfhcoklimli/background-common-bundle.js:1:530261)
at wt._onData (chrome-extension://mpognobbkildjkofajifpdfhcoklimli/background-common-bundle.js:1:528419)
at u.<anonymous> (chrome-extension://mpognobbkildjkofajifpdfhcoklimli/background-common-bundle.js:1:525857)
at u._emit (chrome-extension://mpognobbkildjkofajifpdfhcoklimli/background-common-bundle.js:1:654157)
at u._onData (chrome-extension://mpognobbkildjkofajifpdfhcoklimli/background-common-bundle.js:1:652756)
at chrome-extension://mpognobbkildjkofajifpdfhcoklimli/background-common-bundle.js:1:652508

[eQuINDIo]

Is anyone looking into this issue? This thread appears to be ignored by those that can solve the problem. Just a "hey, we're looking into the problem now" would be encouraging.

[Zalex108]

Hi,
Start with the basics:

https://help.vivaldi.com/desktop/troubleshoot/troubleshooting-issues/
Mostly, #3

--
"Off Topic Tip"
Start a Backup plan if not done so yet.
Follow the Signature's Backup | Reset.

---

Windows 7 (x64)
Vivaldi Backup | Reset + Extra Steps

[mib2berlin]

@eQuINDIo
Hi, the forum is to get feedback about an issue and if other user can reproduce it.
The mail developer read the threads often but one have to make a bug report to the bug tracker to get the attention of all mail developers.

For information on how to report a bug, see this URL: https://vvld.in/how-to-report-bugs
Once that is done, please share the bug number(beginning with VB-). Thanks.
On the form, you can add your email address. Once submitted, you'll get a confirmation. You can reply to this with any logs or further info.

Cheers, mib
EDIT: @Zalex108 is right, at least test this in a clean profile.

[eQuINDIo]

@Zalex108 I did that before I came here. The results are identical, and they match the OPs issue, with the exception of the particular character number where the error occurs.

[Zalex108]

@eQuINDIo

Then follow provided steps by @mib2berlin.

Each time you need to report any trouble, add that you've tested on a Clean Profile, it's the first step and mostly after follows the Bug Report if the issue is reproduced there too.

[eQuINDIo]

@mib2berlin I'll be reporting this as a bug. Thanks for the input.

[eQuINDIo]

@Zalex108 BTW, I also tested with a non-iCloud account, and no issues were observed. It appears to be localized to iCloud mail.

[drakfot]

I can add that I experience the same issue and added a bug report earlier ( VB-80536 on the 10th Jun 2021 so its "old").
Excerpt from the report:
[10840:10840:0610/170058.618116:ERROR:CONSOLE(1)] "Error: Unexpected char at position 872", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/background-common-bundle.js (1)
[10840:10840:0610/170058.618529:ERROR:CONSOLE(0)] "Not connected to $1 - Attempting to connect,<EMAILREDACTED>@iCloud.Com", source: (0)

The status for it is: Your report is a duplicate of: VB-61069 "[Mail] Adding email account causes imap parsing error "Unexpected char at position 85"" - CONFIRMED

So its a known problem.
I have also tried setting it up from a clean slate ( ie no previous settings/profiles etc ) with the same result just a few days ago so the problem still persists unfortuantely. But it seems that position which where the unexpected character appears differs.

Best regards.

[bkeevins]

I removed unused and empty folders from my iCloud account and everything started to work as it should. One folder had an upside down exclamation mark in the name. I used it to keep the folder at the top of the list. Could this have been the unexpected character?

[andy122]

What is the status of VB-61069 then? Us normies don't have access to the bug tracker. This is not fixed for me. VB-61069 would be quite an old issue still unresolved.

[mib3berlin]

@eQuINDIo
Hi, can you post the bug number you get in the confirmation mail, please?
I can check the status and report back.

Cheers, mib

[mib3berlin]

@andy122
Hi, VB-61069 is confirmed and a developer is assigned.
I add a comment about the status of a fix.

Cheers, mib

[eQuINDIo]

@mib3berlin Sorry, I don't think I ever received a confirmation email. I don't have a bug number to report.

Anyway, as long as it's getting worked on...

[rambird]

I have the same error and I have followed all the troubleshooting tips and forum tips to no avail. iCloud account just keeps on looping around in a Unexpected char at position 813 and the Console output does not show any email message producing the error.

SAD but I shall have to eliminate Vivaldi from my iMac with Ventura OS!!
This error has been around since 2021 or earlier and nobody at Vivaldi has bothered to find a solution or any howto to avoid this error.
My HINT: delete all email messages from your iCloud account and hope that Vivaldi will not find an unexpected character on an empty mail server!!

[rambird]

What is the status of vivaldi bug VB-61069