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Desktop client: Received @vivaldi.net messages do not respond to delete commands
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I've been using the desktop mail client for a few months and only recently created @vivaldi.net accounts. While sending and receiving test messages between those two accounts successfully resulted in messages in Received, I cannot delete, shift+del, or Move to Trash these two messages. I have been attempting to delete these messages for over a week, during which time I have restarted the client and Windows 10 many times.
If I send messages between these two accounts using Vivaldi Webmail, however, I can delete the resulting Received messages from the desktop client. -
@MarkNakamoto welcome to the forum!
Emails that are both sent and received by Vivaldi mail used to show some weird behavior, because Vivaldi treats them as the same thing. So if you deleted the email from your inbox, it might still be shown because it is also in your sent.
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click on the email that doesn't want to get deleted. In the email header it will show the imap folders it is in. What do they say?
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right click the views (i.e. Received) that incorrectly show the message after you had tried to delete it, and choose "rerun filter for folder"
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check the view toggles (blue icons above the message list), are they set up show or hide trash in the Received view?
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right click the trash view and select "empty trash"
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Thank you, @WildEnte, for responding.
In subsequent testing, I see what you mean about how the Received message remains because it's in other views. I don't know if this is a problem with the beta or if it's a matter of me retraining myself off from the folders paradigm of non-Vivaldi clients and onto Vivaldi's views paradigm.
In any case, thank you for your working solution of choosing to Rerun Filter for Folder on Received.
I like the concept of a browser-integrated desktop client, but the views paradigm is one that I think will make me stop using Vivaldi Mail. -
@MarkNakamoto if you hide trash from received, does it still show the message? It should be consistent, otherwise it's a bug. The mail client is no longer in beta by the way.
I understand that the idea of using views takes some time to get used to, but (assuming it works flawlessly) it's actually pretty powerful. I personally don't like the design choice of treating an email sent to self as same item rather than a sent email and a different received email - it has caused all sorts of issues and confusion for me and while those have been fixed for the most part, I'm not sure about the benefit.
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@WildEnte, do you know if this has been raised as a bug?
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@yojimbo274064400 I have written a lot of bug reports mentioning things that are wrong when emails are sent to the same account. The core issues have been fixed with time with time, I have reported these things while the client was in beta.
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The core bug was VB-79700 "M3: emails sent to self -> totally erratic behavior. Explains many other bug reports"
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VB-89087 Sent to self emails: Sent and Received emails should not sync Unread state, Labels, Flags despite deduplication
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VB-85227 Deleting an unread mail sent to self makes the copy in sent turn unread
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(fixed) VB-74552 Messages sent to self don't show in 'received'
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VB-83975 Total number of messages in account does not match sum of messages in individual account inboxes when emails sent to self are included
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VB-83974 Mail to self impossible to delete
In the initially mentioned bug VB-79700 I referenced earlier bug reports, most of which were due to me testing the client with emails that I sent to myself
EDIT those were just the bugs I found looking for bug reports I submitted that contained the word "self"
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@WildEnte Yes, Received does not show messages in Trash.
After some testing, a reproducible pattern has emerged:
Deletion successful
-send a self message
-message appears in Unread and Received
-message is moved to Trash using the Delete button or Move to Trash
Deletion unsuccessful
-send a self message
-message appears in Unread and Received
-instead of the Delete button or Move to Trash, I choose shift+delete
-message is removed from Unread, remains in Received (but counter decrements), and is correctly not in Trash
-however, the Delete button or Move to Trash is no longer functionalEven weirder is that after a successful Delete/Move to Trash (Deletion successful), deleting that message in Trash puts it back in Received. Then, only a Rerun filter removes it from Received.
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@WildEnte said in Desktop client: Received @vivaldi.net messages do not respond to delete commands:
@yojimbo274064400 I have written a lot of bug reports mentioning things that are wrong when emails are sent to the same account. The core issues have been fixed with time with time, I have reported these things while the client was in beta.
ā®Guess Vivaldi need the space / time to resolve these issues and it would be hoped these (data integrity issues) would have a high priority.
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Since I have run into this again today (christmas, yey) I have decided to write yet another bug report about this as a present for @gmg (sorry!)
Here it goes:
VB-93994: POP3 mail sent to self cannot be marked as read, cannot be deleted. Erratic and similar to VB-79700
Vivaldi/5.7.2887.3
Steps to reproduce:
First a rant: note that this is yet another example of the design choice that deduplicates sent and received emails. See Bug VB-79700 from May 2021 which led to a whole lot of issues which you have fixed individually. I hereby officially beg and plead that you just please please please stop treating a sent and a received email as the same thing. Don't deduplicate an email sent to self. Please consider this, it's a neverending story and it keeps breaking the mail client. It's my personal wish for christmas.
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in a clean new profile, add a new POP3 Account in vivaldi mail, e.g. <yourusername>@vivaldi.net (works the same with other POP3 services I tried)
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wait until all mails have downloaded. Mark most of them as read sucht that you have a good overview over your Unread view
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Compose an email to the same address that you now send from <yourusername>@vivaldi.net
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wait a few seconds, then check for mail.
Expected behaviour:
Since a sent email and a received email are obviously two very different things, I would expect to see my sent mail in sent, receive the email in Unread as an unread email, and then be able to mark the received one as read or delete it.
Actual behaviour:
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Upon re-receiving the email, the unread counter in "All Messages - Sent" goes up. But the message is not marked as unread in the list of "All Messages - Sent" (font is not bold)
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the received email is shown in "All Messages - Unread" and "All Messages - Received", but it comes in as already marked as read.
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Although the email is marked as read, it still shows in "All Messages - Unread"
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You cannot mark it as unread using the toolbar button - neither in "All Messages - Received", nor in the "All Messages - Unread" view
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You cannot Delete the email in "All Messages - Received" or "All Messages - Unread"
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In "All Messages - Sent", it is possible to delete the email using the delete toolbar button. It gets the trashcan icon BUT it does not show up in trash
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In "All Messages - Sent", using the right-click context menu and choosing "delete permanently" I can delete the email. It is immediately also deleted from Unread and Received, because it had been deduplicated, which caused all the issues listed here
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