Some videos do not run on Windows 10



  • Hi members! I reviewed the post about video problems. I followed several recommendations, but still find videos on youtube and FB that can not be seen, although the audio is heard and thumbnails are displayed in the progress bar. I leave here a video example I can not see. It was uploaded to YouTube in * .mp4 ● Win 10 Enterprise x64 ● K-Lite CodecPack 12.0.5 Mega installed ● FlashPlayer tests work properly. [attachment=3287]Minguito.PNG[/attachment] https://youtu.be/X1xvdvMGGO0 Thanks in advance Regards. Attachments: [img]https://forum.vivaldi.net/uploads/attachments/78562/Minguito.PNG[/img]



  • Plays with Vivaldi 1.1.443.3 on Windows 10x64 Pro.
    The codecs are used from installed Windows (i think from Windows Media).

    Do you have activated Hardware acceleration (HWA) for Video, please see in vivaldi://gpu ? OK, works without HWA.
    Which Windows version and build do you have?



  • No problem here as well



  • Video

    Works for me too, checked both

    Vivaldi 1.0.435.42 (32-bit)
    Vivaldi 1.1.443.3 (64-bit)

    On Windows 10 Pro 64 bit



  • On Windows Pro x64 I have problem with the sound when playing YouTube videos on higher speed- sound is intermittent.
    Same problem exists when playing videos on higher speed on Pluralsight.com.
    I guess the problem is general.



  • I think the problems are not with Flash Player, but with * .mp4
    With other browsers all videos look good.

    Windows 10 v.1511 Build 10586.3 Enterprise
    HWA is active. I can not find the option to disable.

    !
    ! Graphics Feature Status
    ! Canvas: Hardware accelerated
    Flash: Hardware accelerated
    Flash Stage3D: Hardware accelerated
    Flash Stage3D Baseline profile: Hardware accelerated
    Compositing: Hardware accelerated
    Multiple Raster Threads: Enabled
    Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
    Rasterization: Software only. Hardware acceleration disabled
    Video Decode: Hardware accelerated
    Video Encode: Hardware accelerated
    WebGL: Hardware accelerated
    ! Driver Bug Workarounds
    ! clear_uniforms_before_first_program_use
    disable_d3d11
    disable_discard_framebuffer
    exit_on_context_lost
    force_cube_complete
    scalarize_vec_and_mat_constructor_args
    texsubimage_faster_than_teximage
    ! Problems Detected
    ! Some drivers are unable to reset the D3D device in the GPU process sandbox
    Applied Workarounds: exit_on_context_lost
    TexSubImage is faster for full uploads on ANGLE
    Applied Workarounds: texsubimage_faster_than_teximage
    Clear uniforms before first program use on all platforms: 124764, 349137
    Applied Workarounds: clear_uniforms_before_first_program_use
    Always rewrite vec/mat constructors to be consistent: 398694
    Applied Workarounds: scalarize_vec_and_mat_constructor_args
    Disable Direct3D11 on systems with AMD switchable graphics: 451420
    Applied Workarounds: disable_d3d11
    ANGLE crash on glReadPixels from incomplete cube map texture: 518889
    Applied Workarounds: force_cube_complete
    Framebuffer discarding can hurt performance on non-tilers: 570897
    Applied Workarounds: disable_discard_framebuffer
    Crashes in D3D11 on specific AMD drivers: 517040
    Applied Workarounds: disable_d3d11
    Accelerated rasterization has been disabled, either via about:flags or command line.
    Disabled Features: rasterization
    Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
    Disabled Features: native_gpu_memory_buffers
    ! Version Information
    ! Data exported 15/5/2016 7:33:44
    Chrome version Chrome/50.0.2661.102
    Operating system Windows NT 10.0
    Software rendering list version 10.18
    Driver bug list version 8.59
    ANGLE commit id unknown hash
    2D graphics backend Skia
    Command Line Args Files (x86)\Vivaldi\Application\vivaldi.exe" –always-authorize-plugins --disable-translate --ppapi-flash-path="C:\Windows\SysWOW64\Macromed\Flash\pepflashplayer32_21_0_0_242.dll" --flag-switches-begin --flag-switches-end
    ! Driver Information
    ! Initialization time 98
    In-process GPU false
    Sandboxed false
    GPU0 VENDOR = 0x1002, DEVICE= 0x6760
    Optimus false
    AMD switchable true
    Desktop compositing Aero Glass
    Diagonal Monitor Size of \.\DISPLAY1 17.2"
    Diagonal Monitor Size of \.\DISPLAY2 23.0"
    Driver vendor Advanced Micro Devices, Inc.
    Driver version 15.201.1151.1008
    Driver date 11-4-2015
    Pixel shader version 3.0
    Vertex shader version 3.0
    Max. MSAA samples 4
    Machine model name
    Machine model version
    GL_VENDOR Google Inc.
    GL_RENDERER ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)
    GL_VERSION OpenGL ES 2.0 (ANGLE 2.1.0.unknown hash)
    GL_EXTENSIONS GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_debug_marker GL_OES_EGL_image GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug
    Disabled Extensions
    Window system binding vendor Google Inc. (adapter LUID: 000000000000d848)
    Window system binding version 1.4 (ANGLE 2.1.0.unknown hash)
    Window system binding extensions EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility
    Direct rendering Yes
    Reset notification strategy 0x8252
    GPU process crash count 0
    ! Compositor Information
    ! Tile Update Mode One-copy
    Partial Raster Disabled
    ! GpuMemoryBuffers Status
    ! ATC Software only
    ATCIA Software only
    DXT1 Software only
    DXT5 Software only
    ETC1 Software only
    R_8 Software only
    RGBA_4444 Software only
    RGBX_8888 Software only
    RGBA_8888 Software only
    BGRX_8888 Software only
    BGRA_8888 Software only
    YUV_420 Software only
    YUV_420_BIPLANAR Software only
    UYVY_422 Software only
    ! Diagnostics
    ! 0
    ! b3DAccelerationEnabled true
    b3DAccelerationExists true
    bAGPEnabled true
    bAGPExistenceValid true
    bAGPExists true
    bCanRenderWindow true
    bDDAccelerationEnabled true
    bDriverBeta false
    bDriverDebug false
    bDriverSigned false
    bDriverSignedValid false
    bNoHardware false
    dwBpp 32
    dwDDIVersion 11
    dwHeight 900
    dwRefreshRate 60
    dwWHQLLevel 0
    dwWidth 1600
    iAdapter 0
    lDriverSize 12814752
    lMiniVddSize 0
    szAGPStatusEnglish Enabled
    szAGPStatusLocalized Habilitado
    szChipType Intel(R) HD Graphics Family
    szD3DStatusEnglish Enabled
    szD3DStatusLocalized Habilitado
    szDACType Internal
    szDDIVersionEnglish 11.1
    szDDIVersionLocalized 11.1
    szDDStatusEnglish Enabled
    szDDStatusLocalized Habilitado
    szDXVAHDEnglish Not Supported
    szDXVAModes ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
    szDescription Intel(R) HD Graphics 3000
    szDeviceId 0x0116
    szDeviceIdentifier {D7B78E66-4256-11CF-F076-5336B7C2C535}
    szDeviceName \.\DISPLAY1
    szDisplayMemoryEnglish 4095 MB
    szDisplayMemoryLocalized 4095 MB
    szDisplayModeEnglish 1600 x 900 (32 bit) (60Hz)
    szDisplayModeLocalized 1600 x 900 (32 bit) (60Hz)
    szDriverAssemblyVersion 9.17.10.4229
    szDriverAttributes Final Retail
    szDriverDateEnglish 7/23/2015 06:15:43
    szDriverDateLocalized 23/7/2015 06:15:43
    szDriverLanguageEnglish English
    szDriverLanguageLocalized Inglés
    szDriverModelEnglish WDDM 1.2
    szDriverModelLocalized WDDM 1.2
    szDriverName igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
    szDriverNodeStrongName oem7.inf:5f63e534c4a6341c:iSNBM0:9.17.10.4229:pci\ven_8086&dev_0116
    szDriverSignDate
    szDriverVersion 9.17.0010.4229
    szKeyDeviceID Enum\PCI\VEN_8086&DEV_0116&SUBSYS_1659103C&REV_09
    szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video{B9FA8C02-B98F-4934-A9B6-7332E3A7F0E0}\0000
    szManufacturer Intel Corporation
    szMiniVdd no disponible
    szMiniVddDateEnglish n/a
    szMiniVddDateLocalized no disponible
    szMonitorMaxRes
    szMonitorName Generic PnP Monitor
    szNotesEnglish No problems found.
    szNotesLocalized No se encontró ningún problema.
    szOverlayEnglish Not Supported
    szRankOfInstalledDriver 00DE2001
    szRegHelpText
    szRevision
    szRevisionId 0x0009
    szSubSysId 0x1659103C
    szTestResultD3D7English Not run
    szTestResultD3D7Localized Sin ejecutar
    szTestResultD3D8English Not run
    szTestResultD3D8Localized Sin ejecutar
    szTestResultD3D9English Not run
    szTestResultD3D9Localized Sin ejecutar
    szTestResultDDEnglish Not run
    szTestResultDDLocalized Sin ejecutar
    szVdd no disponible
    szVendorId 0x8086
    ! 1
    ! b3DAccelerationEnabled true
    b3DAccelerationExists true
    bAGPEnabled true
    bAGPExistenceValid true
    bAGPExists true
    bCanRenderWindow true
    bDDAccelerationEnabled true
    bDriverBeta false
    bDriverDebug false
    bDriverSigned false
    bDriverSignedValid false
    bNoHardware false
    dwBpp 32
    dwDDIVersion 11
    dwHeight 1080
    dwRefreshRate 60
    dwWHQLLevel 0
    dwWidth 1920
    iAdapter 1
    lDriverSize 12814752
    lMiniVddSize 0
    szAGPStatusEnglish Enabled
    szAGPStatusLocalized Habilitado
    szChipType Intel(R) HD Graphics Family
    szD3DStatusEnglish Enabled
    szD3DStatusLocalized Habilitado
    szDACType Internal
    szDDIVersionEnglish 11.1
    szDDIVersionLocalized 11.1
    szDDStatusEnglish Enabled
    szDDStatusLocalized Habilitado
    szDXVAHDEnglish Not Supported
    szDXVAModes ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
    szDescription Intel(R) HD Graphics 3000
    szDeviceId 0x0116
    szDeviceIdentifier {D7B78E66-4256-11CF-F076-5336B7C2C535}
    szDeviceName \.\DISPLAY2
    szDisplayMemoryEnglish 4095 MB
    szDisplayMemoryLocalized 4095 MB
    szDisplayModeEnglish 1920 x 1080 (32 bit) (60Hz)
    szDisplayModeLocalized 1920 x 1080 (32 bit) (60Hz)
    szDriverAssemblyVersion 9.17.10.4229
    szDriverAttributes Final Retail
    szDriverDateEnglish 7/23/2015 06:15:43
    szDriverDateLocalized 23/7/2015 06:15:43
    szDriverLanguageEnglish English
    szDriverLanguageLocalized Inglés
    szDriverModelEnglish WDDM 1.2
    szDriverModelLocalized WDDM 1.2
    szDriverName igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
    szDriverNodeStrongName oem7.inf:5f63e534c4a6341c:iSNBM0:9.17.10.4229:pci\ven_8086&dev_0116
    szDriverSignDate
    szDriverVersion 9.17.0010.4229
    szKeyDeviceID Enum\PCI\VEN_8086&DEV_0116&SUBSYS_1659103C&REV_09
    szKeyDeviceKey \Registry\Machine\System\CurrentControlSet\Control\Video{B9FA8C02-B98F-4934-A9B6-7332E3A7F0E0}\0001
    szManufacturer Intel Corporation
    szMiniVdd no disponible
    szMiniVddDateEnglish n/a
    szMiniVddDateLocalized no disponible
    szMonitorMaxRes
    szMonitorName Generic PnP Monitor
    szNotesEnglish No problems found.
    szNotesLocalized No se encontró ningún problema.
    szOverlayEnglish Not Supported
    szRankOfInstalledDriver 00DE2001
    szRegHelpText
    szRevision
    szRevisionId 0x0009
    szSubSysId 0x1659103C
    szTestResultD3D7English Not run
    szTestResultD3D7Localized Sin ejecutar
    szTestResultD3D8English Not run
    szTestResultD3D8Localized Sin ejecutar
    szTestResultD3D9English Not run
    szTestResultD3D9Localized Sin ejecutar
    szTestResultDDEnglish Not run
    szTestResultDDLocalized Sin ejecutar
    szVdd no disponible
    szVendorId 0x8086
    ! Log Messages
    ! [8208:1396:0515/064821:ERROR:gpu_video_decode_accelerator.cc(375)] : HW video decode not available for profile 12
    [8208:1396:0515/070428:ERROR:gpu_video_decode_accelerator.cc(375)] : HW video decode not available for profile 12
    GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
    !



  • Hi, you can disable HWA:

    vivaldi://chrome/settings/search#hardware

    Cheers, mib



  • @mib2berlin:

    Hi, you can disable HWA:

    vivaldi://chrome/settings/search#hardware

    Cheers, mib

    Yeahhhhhh! :lol:

    Problem solved disabling HWA

    Thanks a lot your effort and patience, bro, High Members and Moderatos..



  • Seems some Intel graphics chips need a Disable HWA!

    I only had such issue on my old Netbook with Linux, that such issues appear on Windwos 10 was new for me.
    A ol' dragoness like me can learn more and more ;)



  • Eureka! :P

    1) When I disable hardware acceleration, I could see the videos that previously could not, but… :woohoo: then found I could no longer see *.pm4

    2) My lappy is a HP DV7. Has chipsep AMD, and two video cards: Intel HD Graphics 3000 (integrated into the processor i7) and ATI Radeon HD 7400M (integrated into the motherboard)

    3) I uninstalled all programs, utilities and drivers of the two video cards using the Windows Program Manager.

    4) Whit AMD Clean Uninstall Utility​​ I cleaned all drivers caches.
    Can download from: AMD Clean Uninstall Utility

    5) Reboot the computer. It started in compatibility mode video. A few minutes later, Windows Update automatically installed native drivers for AMD chipset and Intel HD Graphics 3000. Windows did not recognize ATI Radeon card this time.

    6) I found Vivaldi running normally Flash and * .mp4 videos, with hardware acceleration enabled.

    7) First I installed the package AMD Chipset I had previously downloaded from: AMD Chipset Drivers
    Windows then could recognize the Radeon onboard graphics card, and installed native drivers.
    Then returned the problems: I could only see one type of video.

    8) Again, I uninstalled AMD drivers using the specific utility.

    9) I ran a utility that detects AMD hardware and download recommended drivers. He downloaded a package that includes drivers besides the AMD Catalyst Control Center application, which allows us to configure switchable graphics.
    Can download here: AMD Driver Autodetect

    10) I made a few experiments. I realized that if I assign the Radeon card (high performance video) to Vivaldi, the problem is repeated and keep seeing one of the types of video.

    11) Finally I set the switchable graphics for the system to assign only the Intel card (Energy Saving Mode) to Vivaldi. Thus the two video formats with hardware acceleration enabled work.

    Conclusion: I noticed that many users have video problems. In any post I read that another user whit dual video card had the same problem. The problem then, could be any incompatibility of Vivaldi with ATI-AMD switchable GPUs

    Only my two cents.
    Regards.



  • Did you report the video issue with this hardware constellation under Windwos 10 already as a bug to https://vivaldi.com/bugreport/ ?
    If not, please do it and post VB-Bugnumber here.
    This Dual-GPU video MP4 HWA problem should be investigated by Vivaldi devs.



  • Summary: Possible incompatibility between Vivaldi and the ATI-AMD switchable graphics
    Key: VB-17783



  • Sad news for you :(
    the devs cant reproduce the issue because noone at Vivaldi has such hardware like you to test.



  • Jajajaja

    is a HP dv7



  • Another clue:

    A user of a Facebook group Vivaldi said to have the same problem.

    He has a laptop with AMD C-60 processor and integrated AMD Radeon HD 6290 graphics card.

    This user has an infinitely greater than mine problem, because does not have a second video card to assign to Vivaldi. :woohoo:


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