My mails are not getting sent and error message is unreadable
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I'm trying to send an email, and it's not getting sent. I receive an error notification, but the notification's content gets truncated and I can not read what it says. Please see the screenshot.
I am not sure if this is related, but it's worth mentioning that I am trying to send an email from an alias address. I also know for a fact that the recipient's email address is valid (I clicked on "reply").
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Sorry for bumping my own topic. By running Vivaldi from Terminal, I was able to read the following error message:
[340808:340808:0621/150540.893350:ERROR:CONSOLE(1)] "[ERROR][2022-06-21T11:05:40.892Z][1][[email protected]][smtp.domain.tld] SMTP Client Error: Can't send mail - all recipients were rejected", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/background-common-bundle.js (1) [340808:340808:0621/150540.898194:ERROR:CONSOLE(1)] "Error: Can't send mail - all recipients were rejected", source: chrome-extension://mpognobbkildjkofajifpdfhcoklimli/bundle.js (1) -
@tomica
That's fine.So the issue is for all email addresses from an alias? Is this by any chance an Outlook email? Or what server are you using?
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@gmg I'm using Mail.Ru service.
Edit: Just to clarify, this happens when I try to send an email from an alias address, not when I try to send to an alias address. And yes, it happens every time I try to send from an alias. Conversely, when ever I send email from my primary address (regardless of whether the recipient is an alias or not), everything seems to be working fine.
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Is there any hope that I get support for this? @gmg any suggestions on how can I continue debugging this?
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@tomica
Seems like it's reproducible from here. Have you filed a bug for this yet? -
@gmg no I did not. I was hoping that posting here in the forum is sufficient to make the Vivaldi maintainers aware.
EDIT: I just reported this as a bug.
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@tomica Reporting here is just the first stage. It is good to check that it is not user-error, a setting, an extension, or a known issue.
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That's exactly what is happening to mee, too, since yesterday.
Try this, @tomica :
- login to webmail.vivaldi.net
- try to send an e-mail
- check if you'll see an error message, saying: "SMTP Error (554): failed to add recipient ... (5.7.1 [email protected]: Sender address rejected: Access denied)."
Could you please check if you get the same errore message?
newscpq
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@newscpq I am sorry, I don't understand your advice. Can you please clarify the following:
- What does Vivaldi Webmail have to do with my problem described in this thread?
- Why would I need to check for error 554? What does it mean if I receive the error? What does it mean if I don't?
