Unsolved Vivaldi freezes & Complete reset doesn't help
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For the past few months, Vivaldi has been freezing up on me at least once every day -- sometimes several times a day. Today, I looked at the forums and decided to reset Vivaldi completely. I backed up and then deleted the entire Vivaldi folder in my ~/Library/Application Support directory. I downloaded the latest version of Vivaldi from the website and didn't add any extensions. I was opening only a few tabs. Basically, I was working with a completely fresh copy of the app. Even so, Vivaldi froze up on me after a few minutes, and I had to do a Force Quit.
There MUST be a way to diagnose this problem. Can I send a log file somewhere? I see that I can create a crash report, but this isn't really a crash, and I'm not sure that I'll get back a diagnosis from the report.
I'm running an Intel MacBook Pro i9 with 64G RAM and the Big Sur (11.6.4) operating system.
Any help is appreciated. -
macOS 11.6.5 was released by Apple earlier this week.
Is it the same site every time when it freezes?
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Also any change after todays update? https://vivaldi.com/blog/desktop/minor-update-four-5-1/
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It's not always the same site that freezes Vivaldi 4.
As for the latest update (Vivaldi 5), I've never been able to install that without having it freeze almost immediately. In fact, at one point, my Vivaldi 4 app would freeze as soon as a page announcing Vivaldi 5 appeared. The only way to get Vivaldi 4 running again was to close Vivaldi, reopen Vivaldi, and then try to close that V5 announcement tab before the freezing took place. Sometimes, I had to just delete V4 and restore it from backup. I'd be glad to update to Vivaldi 5 if I could get it working. -
Might be corrupted cache or corrupted profile.
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If corrupted cache or profile were the problem, wouldn't deleting the entire Vivaldi folder in my ~/Library/Application Support directory and installing a new copy of Vivaldi.app solve the probelm?
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After deleting the user profile and all support, did you shut down the computer and reboot to clear out memory or did you blow the old account away and reinstall on top of what was in cache / memory? If so, this can lead to corruption.
The memory should be cleared along with executing an SMC reset and PRAM reset to clear any parameters associated with Vivaldi that may have been stored in memory such as the launcher database.
This may not resolve your issue but, it may worth a shot. I found resetting the SMC alone resolved freezing upon launch along with all the spinning beach balls associated with the launching of Vivaldi and slamming the CPU.
You'll need to run a command to restore the launch database and reset that as, it sounds like you've got a corrupted launcher if the app is freezing upon opening and hangs and requires a forced restart.
Blow everything out, hard boot your mac, power <OFF> reset SMC and PRAM and then install Vivaldi and retest and see how that turns out for you.
Regards,
CM -
Thank you, Chris. In the meantime, I just experienced a crash. So I copied all the files in the ApplicationSupport/Vivaldi folder that have the .log extension and saved them. Is it worthwhile for someone to look those over?
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It wouldn't hurt to send the log files in and see if there's something legit or whether or not the files are simply corrupt. I had odd crashes myself as a matter of fact. I found all windows would vanish like one would experience during a crash event and then reappear seconds later only to continue this cyclic pattern. The app itself however, remained open and running.
Once I blew everything out and cleared things out, I've been rock solid on the version 5.1.2567.49 (Stable channel) (x86_64). I also kept the mobile version at the same level after reading reports of a frozen system / freeze-up conditions that were reported coming out of the later version of Chromium. All platforms were impacted including Brave. In fact, that's where I saw it was a Chromium related issue - on a developer platform.
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@bburd You can report crashes by sending the log files - please read the instructions on how to do so: Report crashes on macOS.
Learn more about reporting bugs. -
Fyi, i'm also experiencing freezes a few times a day;
usually i click some link and nothing happens. If i just wait about 15-20 seconds, the site suddenly opens. I can navigate the tabs and settings and such, it just won't load any websites.
It seems sort of like a DNS issue or something. It happens at random times, and then it will fork fine for an hour or so, and suddenly it happens again. I can find any obvious reason.
This issue does not happen in Safari / Firefox btw (and they use the same dns server as the rest of macOS, i'm not using DoH or something.)
Vivaldi 5.2.2623.48 (Stable channel) (arm64)
macOS 12.4 / Macbook M1 Pro (2022)