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New phone, no idea of syn password
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So today I got a new phone, and installed Vivaldi. Seems I need the magical sync password, the one that's long and garbled and impossible to remember exactly.
Syn works on my PC and old phone. No idea what the password is but it seems to work.
If I say 'forgot password' on the NEW phone that will wipe everything on the old devices for no reason, right? So I do 'forgot password' from my old phone? My PC?
Actually my PC doesn't seem to have anything except "logout"?
I'm a bit confused quite what I'm supposed to do here, in order not to delete everything.
Edit: I can see 'Reset remote data' but that gives a scary 'Are you really, really sure?' sort of message, and no, I'm not really sure
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@biggly A forgotten synchronization password cannot be recovered.
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@biggly here is more useful information:
https://help.vivaldi.com/desktop/troubleshoot/troubleshoot-sync-issues/
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@stardepp "Your data will be deleted from Vivaldi’s Sync servers and re-uploaded from the device you’re using once you enter a new password."
But when I go to do that it gives a scary message about how everthing will be deleted, I'll be logged out and am I really, really, sure?
And that's my point, I'm NOT sure if that is what I want to do, and which device I should do it with?
Thanks
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@biggly Yes, unfortunately there is no other way, for security reasons the sync password is not stored anywhere. Either you still remember the sync password, otherwise there is only this one way to assign a new sync password, and the data will be deleted from the sync servers of Vivaldi.
But maybe you have Vivaldi on your PC? If so, maybe another Vivaldi forum user could explain how to back up your personal Vivaldi folder and where the passwords and bookmarks are stored to restore them.
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@biggly said in New phone, no idea of syn password:
"Your data will be deleted from Vivaldi’s Sync servers and re-uploaded from the device you’re using once you enter a new password."
What will happen is exactly what you just quoted:
- The information at the server will be deleted. Just the server will be affected, nothing else.
- You reconfigure your device to resync again. The information on your device gets sent over to the server.
Lets say you had 1000 bookmarks on your PC, which was sync'd. And maybe an older version on your laptop, which you haven't turned on in a while, and only had, lets say, 950 of those bookmarks. What happens if you do this reset procedure?
- You reset sync, wiping out the 1000 stored on the server. If you turn on your laptop and/or PC, they won't be able to sync because you just changed the password. So there's still 1000 bookmarks on your PC and 950 on your laptop.
- Suppose now that you turned on your laptop and had created 10 other bookmarks, before enabling sync again.
- Once you enable sync on your laptop, those 960 bookmarks will be sent over to the server, which has now 960 bookmarks.
- If you now enable sync on the PC as well, the 50 bookmarks that aren't still at the server will be added there; and the 10 new that weren't still at the PC will be downloaded from the server; leaving you with 1010 bookmarks both on the PC and on the sync server. If the laptop is on at that time, it should end up with 1010 bookmarks as well.
It's more or less the same with Settings, open tabs, passwords, etc, with the necessary adaptations (for instance, you can have duplications of bookmarks, but settings or passwords should be overridden).
It's best if the most up to date device is the one from where you reset sync, because that's probably the one you want to recover more information from.
Just to be on the safe side, make sure you backup your profile locally on your devices in case you figure out you'd rather have done it in a different order, but for the most part this should be a fairly safe thing to do. -
@biggly
Hi, I can second what @pauloaguia mention, I've done this several times.
If one device is up to date take this to reset server data, add new password. All other devices are logged out and you have to log in with the new encryption password. Log in password stays the same.Cheers, mib
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OK, I'll have a go tomorrow, using this PC
Cheers for the reassurance.
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g day dear Friends,
@stardepp said in New phone, no idea of syn password:
@biggly A forgotten synchronization password cannot be recovered.
well i need to know if i have got any chance due to the fact that
a. i have two notebooks up and running wiht sync very well. '7
you see - i struggle with the setup of the thrid notebook
do you have any idea what to do !?
love to hear from you
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@steelie Log in with the same Vivaldi Sync account as the first two notebooks.
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@steelie
Hi, if you have a system running with sync it is not a problem to add a new encryption password, the login password is the same as your forum password.
You have to reset the remote data on the sync server, it will also delete the encryption password. Start sync again and set a new encryption password. The second laptop stop syncing, you have to encrypt with the new password.
Login with the new system and use the new encryption password.
You cant recover sync password meant nobody knows it but you can delete it.Cheers, mib
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Hello Dear mib2Berlin, first of all; many many thanks for the quick reply. I am glad.
@mib2berlin said in New phone, no idea of syn password:
@steelie
Hi, if you have a system running with sync it is not a problem to add a new encryption password, the login password is the same as your forum password.thats just awesome:
really: the sync-encryption-passwd is exactly the same as the passwd for the forum login here.If this is true - then i am lucky - since i know the login passwd.
love to hear from you
regards steelie
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@steelie said in New phone, no idea of syn password:
thats just awesome:
really: the sync-encryption-passwd is exactly the same as the passwd for the forum login here.He won't know - only you can test to confirm if that's the case or not
For older accounts that may likely be the case. For more recent accounts, since the encryption password was introduced and Vivaldi suggested it should be different, then they'll likely be different.
But, as mentioned above, even if you reset sync data at the server because you don't remember the encryption password, you can always restore it from one of your devices. Just make sure everything is in sync before the reset and you'll be good to go...
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