Solved Not receiving emails
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I've been waiting for email integration since Opera 12, so I was really happy when I saw this earlier (I'm not sure how I missed that it was finally happening).
I managed to import my Opera emails (I was using Opera 12 for years after I should have, then I started using Opera Mail on its own since then). It took a few attempts as it wasn't doing anything until I did a very specific thing, and I've spent several hours tidying in all up. It's now right, but I'm not getting any emails.Opera Mail:
Vivaldi:
I have emails waiting, as I can see them in webmail, the account isn't offline, and I see it do checks every minute, but nothing appears in unread.
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I just tried sending, and that works.
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This is what the Virgin Media site says about incoming mail:
Receiving mail (POP3)
POP3 server name
pop3.virginmedia.comPOP3 SSL
EnabledPOP3 port
995POP3 authentication
Enabled (or 'Password' on Macs)POP3 username
Full email address, e.g., [email protected]
Note: If you update your username in My Virgin Media, this email address will not change.POP3 SPA (Secure Password Authentication)
DisabledCould the problem be the SSL/TLS part in the Vivaldi mail "Connection security" dropdown? I can't change that setting.
I noticed it said pop3.virginmedia.com, so I tried that, but it made no difference, and I've always used pop3.ntlworld.com
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@necronom That might actually be related. Try a different port number, like 993.
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No, 993 didn't work (it's for IMAP), but I tried 110 and that verified but still didn't download anything.
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@necronom (grrr) You known you can't use TLS on port 110, right?
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I was pretty sure it would fail, but I'm getting desperate at the moment. I've spend a considerable amount of time sorting out my emails and now it doesn't work. I'd expect all Virgin media account using ntlworld servers (and plenty of other people using other servers) are having the same issue, and since the ntlworld addresses were given at a time when everyone was getting emails at home, I think there will be a lot of people who can't use this at the moment. They might try it, give up, and go back to Chrome.
Opera and Opera Mail both work perfectly, so I assumed it would be the case here, since most people who want email in Vivaldi are probably using Opera Mail. This should support whatever Opera/Opera Mail supports. I moved to Vivaldi because of the Opera devs making it and saying we would get mail.
Now I can't go back to Opera Mail without undoing the hours of work I did yesterday in Vivaldi's mail client after the import. I'm currently using webmail, which I don't like, and anything I send from that is split from my PCs emails. -
@necronom Another user who can't create an account has the incoming SSL/TLS dropdown grayed out. Would you please file a bug on this?
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Thanks. I didn't know if I was supposed to be able to change the dropdown. If I am, then that makes a bit more sense, and I might be able to get it working with an update.
I've submitted a bug report.
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@necronom
Ok we need to figure this out. The dropdown is not enabled because we currently don't support other things than SSL/TLS for incoming mail. (StartTLS is currently only supported for outgoing mail, and plain text was not supported for security reasons, but we might need to talk about that for localhost servers and such).This doesn't seem to be the issue since I looked at Virgin email setup and they specifically want you to use SSL/TLS
https://www.virginmedia.com/help/virgin-media-mail-update-settings-in-microsoft-outlookTherefore I would like to see whether you get any error messages in your console.
Could you follow these instructions https://forum.vivaldi.net/topic/59751/trouble-vivaldi-client-email/8?_=1623684284800 (just for getting the information, not the first line of deleting the db of course) and post that here or send me in a message?
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Thanks a lot for the reply. I wasn't sure what I could do about this.
It looks like there is a very obvious problem here, so hopefully we can work out why it can't store the messages.
ā Error: STORE_ERROR
at background-common-bundle.js:8
at async O (background-common-bundle.js:8)
at async j (background-common-bundle.js:8)
at async Object.getFirstBatch (background-common-bundle.js:8)
at async t (background-common-bundle.js:8)
at async H (background-common-bundle.js:8)
at async F (background-common-bundle.js:8)
(2) ["Unable to store POP message in mail store.", Array(1)]
0: "pop3.ntlworld.com / [email protected]: Error Unable to store POP message in mail store."
1: ["[email protected]"]
length: 2
proto: Array(0) -
It seems like I am experiencing the same problem:
I imported my mails fom Opera 12.18, which worked just fine (also for my POP-account).
I switched all the accounts to "Online", entered my passwords and could receive and send new emails from my IMAP accounts - but I could not receive new emails from my POP account.Could it have to with the POP-account emails being imported from Opera into "Imported Unknown Folder"?
An inspect returns (just as above):
ā
Error: STORE_ERROR
at background-common-bundle.js:8
at async O (background-common-bundle.js:8)
at async j (background-common-bundle.js:8)
at async Object.getFirstBatch (background-common-bundle.js:8)
at async t (background-common-bundle.js:8)
at async H (background-common-bundle.js:8)
at async Object.F [as checkForMail] (background-common-bundle.js:8)
at async background-common-bundle.js:8
Array(2)
0: "securepop.t-online.de / [me]@t-online.de: Error Unable to
store POP message in mail store."
1: ["[me]@t-online.de"]
length: 2
proto: Array(0) -
I was planning on asking if there was an update on this today, so seeing other people have the same thing is good to know.
My RSS feeds are working, so as well as being able to send, I can also receive from RSS feeds.
I had a quick look at access rights to the mail directory, but that didn't help. It's set to Full Control for me and the System.
If I knew what access it wanted and where the mail store is exactly it might help. I assume it's the mail directory, as that has directories in it for each year, month, and day, with an eml file for each, though maybe there is a place somewhere else that it doesn't have access to. -
I assume it does not have to do with the filesystem directories and their access rigths as my IMAP account directories have the same access rights and work fine.
When I delete the POP account imported from Opera and then create a new (POP) account for the same mailbox at the same provider, it works fine - but I lose all my old mails, of course.
When creating a new POP account, however, my incoming mail for this account is correctly put into the "Inbox" of that account in Vivaldi Mail - whereas it is put into "Imported Unknown Folder" when I import the Opera account. In that case, I'm also not able to see any mails when I click at the account name under "All accounts" - it just says "Loading" (in German). I can only see my imported mails when I click on "Imported Unknown Folder", but new mails apparently can't be allocated to that folder.
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I think I might have had that unknown folder. I remember having something odd, but I think my real one was inside that so I just moved it out of it, then deleted the other one so now I have "All Accounts", with my mailbox under that and nothing else.
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How did you rename, change or edit these folders - I can't find a way to do this? The folder structure in Vivaldi Mail seems to be a mirror of the respective server-side structure for my IMAP accounts (in Opera or Thunderbird, I can edit the IMAP folders - but not the POP-account folders, where there is always a proper "Inbox"-folder in these other clients).
By the way, when trying to fetch new emails from my POP-account in Vivaldi Mail, I can very briefly see the status bar change to "trying to fetch x new emails", where x is the correct amount of emails which are present in the server inbox. But very soon after, it turns to"Indexing finished" and nothing changes (all of these messages are in German, so they might differ in the actual English wording).
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I've just had another look at it and the extra one I got rid of was called something else I think. Possibly just a "0". When I expand the mailbox I do actually see the unknown imported one with my emails in it. It's a bit confusing as that shows all my emails, then I have the Inbox at the top, and Received with them all again. My unknown one looks to be the same as Received apart from Received includes the RSS ones as well.
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Is this being looked at? I still can't receive emails after the update today. I was hoping that such a basic requirement would have been sorted out by now. I've been using webmail since May. I'm considering going back to Opera Mail and losing all the hours of work I did to tidy my emails up after I imported them into Vivaldi.
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The problems I had experienced were resolved with Vivaldi 4.2: I had to import my pop-account from M2 again, but then the correct inbox and outbox folders were created - and new mails are now correctly assigned to these folders so that I can open them.
I can no longer see the aforementioned errors in the console in the release version so I think I wouldn't see them in the snapshots either.
Sorry for not reporting back when 4.2 solved the problems on my side.