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    4. Unable to add Gmail account

    Unable to add Gmail account

    Vivaldi Mail
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    • F
      Fisher007 last edited by

      Hey,

      I tried to add my Gmail account via IMAP, it fails with the autodiscovery and asks me to fill the server details. I do that using Gmail's instructions and then when connecting, it gives an error saying: "Could not open socket: TLS handshake failed."

      I'm new to Vivaldi (it's brilliant so far), so it's a pretty fresh install, no extensions.

      Thanks,
      Fisher

      1 Reply Last reply Reply Quote 1
      • gmg
        gmg Vivaldi Team last edited by

        Just a quick question...
        Is this a custom domain or does it end with @gmail.com? (if the auto discovery failed and this is NOT a custom domain then the most likely thing is that your internet connection is acting up)

        P.s. When using the login did you use an app password and what Google server settings did you try (server address like imap.gmail.com and port 993)

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        • F
          Fisher007 last edited by

          Hey Gmg,

          It's a plain and regular Gmail address but also tried my G Suite email (with custom domain hosted by Google). I tried to do it with mobile internet and it's the same. I used my Gmail login passwords. Used the server settings that they have in the documentation: https://support.google.com/mail/answer/7126229?visit_id=637447470698921862-1929418784&hl=en-GB&rd=1

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          • G
            gromodzilla last edited by

            Same for me here. But with different error: Timeout connecting to server.
            Tried simple method, then tried with enabled two-factor authentication and then with app-specific password.
            ed9ac43b-211b-47fe-9566-a4db3ad04eb9-image.png

            1 Reply Last reply Reply Quote 0
            • PC64
              PC64 last edited by

              Was able to add my Gmail by permitting access by "less secure" app. Works well. Gmail balks if they think one isn't as secure as they are.

              F 1 Reply Last reply Reply Quote 0
              • F
                Fisher007 @PC64 last edited by

                @PC64 Didn't help for me unfortunately. 😞

                1 Reply Last reply Reply Quote 0
                • gmg
                  gmg Vivaldi Team last edited by gmg

                  I'll put the answer I had for this again here in case anyone misses it...

                  Since Google has not yet accepted our mail client as a 'Secure App' (despite a very long standing request), but that should hopefully change soon, so we only have 100 users of OAuth accounts at the moment.

                  there are two ways at the moment as alternatives to OAuth.

                  Option 1 (with two-factor auth): For this to work you will need to setup an App Password. For this to work I believe you have to have two-factor authentication set up.

                  Option 2 (without two-factor auth): Alternatively, you can go to myaccount.google.com/lesssecureapps and allow access to 'less secure' apps to use your normal password.

                  Maybe this will help @gromodzilla and @Fisher007

                  G 1 Reply Last reply Reply Quote 1
                  • G
                    gromodzilla @gmg last edited by

                    @gmg hello. Is there any changes with google since January?

                    gmg 1 Reply Last reply Reply Quote 0
                    • gmg
                      gmg Vivaldi Team @gromodzilla last edited by

                      @gromodzilla Yes, there is. OAuth is working now 🙂

                      Here's a thread.
                      https://forum.vivaldi.net/topic/56798/oauth-is-now-working-for-all-gmail/10?_=1622042936440

                      It's actually working for Calendar too, just hasn't been mentioned in the thread

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                      • G
                        gromodzilla @gmg last edited by

                        @gmg is there any steps on how to configure it properly?

                        G 1 Reply Last reply Reply Quote 0
                        • G
                          gromodzilla @gromodzilla last edited by

                          @gromodzilla managed to get it working, with snapshot build. When added gmail account, it asks for app-specific password, or OAuth. No such dialog in stable build.

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                          • E
                            eponafyrefly last edited by

                            Hi there -

                            I'm having issues adding my work's GSuite gmail account with a custom domain. We use SSO and it seems I can't authenticate or choose OAuth2 as an option for the account. Is this possible yet? I'm using 4.0.2312.27 (Stable channel) stable (64-bit) on Fedora 34. Tried editing the Prefs file manually as mentioned in that other thread, and the syntax looked correct but Vivaldi said the Prefs were corrupt.

                            Thanks!
                            Christine

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                            • A
                              azwork last edited by

                              Same issue here, but note that it works from my home machine, but not from work. So something must be blocking it at some level (proxy/firewall?).

                              It's a standard gmail address, but when I try to connect, it fails after only about a second with "Autodiscovery failed. Please enter server settings".
                              vivaldi-mail-auth-fail.png
                              If I check "Turn on IMAP Logs in Console" under Mail Settings, I get this in the console:
                              vivaldi-mail-auth-fail2.png

                              FWIW, I've enabled "less secure app access" in my google settings.

                              Does anyone know how I can work around this? Thanks.

                              1 Reply Last reply Reply Quote 0
                              • N
                                nkphuc700 last edited by

                                I am getting the same issue with the custom domain hosted by Google 😞
                                7fea6f9e-792c-43da-a708-48a901b6907e-image.png

                                Try using OAuth checkbox, but the Gmail login popup will disappear right after I click Next button.

                                gmg 1 Reply Last reply Reply Quote 0
                                • gmg
                                  gmg Vivaldi Team @nkphuc700 last edited by

                                  @nkphuc700

                                  What Vivaldi version are you using?
                                  (There was an old version of Vivaldi where the extensions were messing with the OAuth popup dialog, so temporarily disabling them worked.)

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    schreck last edited by schreck

                                    i cannot add any gmail mail account via oauth, always the same error (entering password in goggle oauth popup is no problem):
                                    Capture-1.jpg
                                    using newest stable build..

                                    1 Reply Last reply Reply Quote 0
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