missing extensions The file was not found



  • I have a problem with the Vivaldi Browser Extensions I use on my mac with OS 10.14.6

    The extensions are lost, if I install the extension it works perfectly but then if I close the browser and reopen it the extension disappears and gives me an error as per the attached images

    I tried to install the browser from scratch but same result the extensions are lost

    It does this on all extensions as well

    Any suggestions ?

    Thank you very much!

    Shot 4.jpg

    Shot 5.jpg

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    ModEdit: Clear up Italian Post Text



  • @jelux Hello, welcome to the Vivaldi Community 🙂 👍

    Please try the troubleshooting steps first:
    https://help.vivaldi.com/article/troubleshooting-issues/

    Also post your system information from Help > About here in a code block.



  • Vivaldi	3.3.2022.45 (Stable channel) (a 64 bit)
    Revisione	a05c4d885c8da0745ffe551e567e84b9fb6a5889
    Sistema operativo	macOS Versione 10.14.6 (Build 18G6020)
    JavaScript	V8 8.5.210.20
    Flash	32.0.0.414 /Users/giuseppeuggeri/Library/Application Support/Google/Chrome/PepperFlash/32.0.0.414/PepperFlashPlayer.plugin
    User-agent	Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.106 Safari/537.36
    Riga di comando	/Applications/Vivaldi.app/Contents/MacOS/Vivaldi --flag-switches-begin --flag-switches-end --enable-audio-service-sandbox --ppapi-flash-path=/Users/giuseppeuggeri/Library/Application Support/Google/Chrome/PepperFlash/32.0.0.414/PepperFlashPlayer.plugin --save-page-as-mhtml
    Percorso eseguibile	/Applications/Vivaldi.app/Contents/MacOS/Vivaldi
    Percorso profilo	/Users/giuseppeuggeri/Library/Application Support/Vivaldi/Default
    

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    ModEdit: Convert to CodeBlock | </>



  • Many thanks for your reply, I copied the information I hope it is what you wanted

    I did some tests but when I delete the cookies the extensions don't work anymore



  • @jelux said in missing extensions The file was not found:

    when I delete the cookies the extensions don't work anymore

    Cookies have no relation to the functionality of extensions.

    What extensions are you trying with, specifically?

    Did you try the troubleshooting guide? For your case it's most important to try a uninstall + reinstall, and testing in a new profile.


  • Moderator

    @jelux

    Hi,
    First of all, try on a New Clean Profile as said.

    @Pathduck said in missing extensions The file was not found:

    @jelux Hello, welcome to the Vivaldi Community 🙂 👍

    Please try the troubleshooting steps first:
    https://help.vivaldi.com/article/troubleshooting-issues/

    Also post your system information from Help > About here in a code block.

    And repeat the Process:

    • Install the same Extensions 1 / 3
    • Close V
    • Open New Clean Profile
    • Clean Cookies
    • Close and Open

    --

    Depending on the result:

    • Check Flags

    2020-09-20_095136.png

    • Share a Ctrl+Shift+Del enabled Options capture
    • Share the Extension[s]
      • Some Extensions has Compatibility Problems

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    "Off Topic Tip"
    Follow the Signature's Backup | Reset link.
    Take the opportunity to start a Backup plan and even create a Template Profile.


    Windows 7 (x64)
    Vivaldi Backup | Reset



  • Which extension/s is it?


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