The problem “Can't verify the user.”
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I come from China,and when I change my picture, change my username or do other things, the website display "Can't verify the user.". I don't know what is it means.
please someone helps me. -
Hello @Gwen-Dragon,
It just happened to me: I tried to change my avatar in community settings (not the forum settings) and get this weird message «can't verify the user». I managed to solve the issue by deleting all V cookies (and browser data).
Maybe the first step before contacting support: delete V data/cookies. -
Another possible culprit is a dark mode extension (Dark Reader), which breaks functionality on our account related pages. If you're using it, please disable the extension temporarily for Vivaldi.net.
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