How to reset or unblock my account



  • I am trying to log into my account and I am unable. It states it is blocked or not activated. It's been a very long time since I've used it (if at all) and I'd like to get back into it. Username is: adam.mcnutt Thank you!



  • Hi Adam!

    I reactivated your account, you should be able to log in now :)

    Cheers,
    Steinar



  • Thank you!



  • Hi! Few days ago I registered on Vivaldi.net. I got confirmation e-mail, but when I pressed "activate my account", the site reported an error. Now my account looks blocked. This (Sapphire_exe) is my second account, I recently registered it and it passed the activation procedure. Can you unblock/activate my first account, so I could use it? Login Sapphire.exe. Thank you!


  • Vivaldi Team

    @Sapphire_exe:

    Hi! Few days ago I registered on Vivaldi.net. I got confirmation e-mail, but when I pressed "activate my account", the site reported an error. Now my account looks blocked. This (Sapphire_exe) is my second account, I recently registered it and it passed the activation procedure. Can you unblock/activate my first account, so I could use it? Login Sapphire.exe. Thank you!

    Hi Anatoly!

    Your account activated and enabled now. Please, try to enter by using your login/pass.



  • @Shpankov:

    Hi Anatoly!
    Your account activated and enabled now. Please, try to enter by using your login/pass.

    Thank you! It's working now! :)



  • …why do you insist on banning me (user: lars.l) as soon as I try to post something? If I am violating some forum rule, please educate me. This is ridiculous..


  • Moderator

    It's not you. It's an over-aggressive automatic spam blocker.


  • Vivaldi Team

    Hi all!

    Yes, because of very aggressive spammers we enabled a very aggressive spam-filter. Sorry, but we was forced to do that… :-(

    In case of blocking or any other issues - feel free to write me personally or by using Vivaldi.com contact form.



  • Hi,
    seems like I was banned as well. I was trying to post a new comment (which did contain an external link, yes), after sending it received some weird SQL error (and lost the comment, yay…), going back told me I'm not logged in, but when I tried to log in again, first nothing happened, then later I got message about being banned which I'm seeing since.

    My regular account is Case.

    Thanks.



  • Hi all,
    My account was banned after I sent message to the topic. Account name: Guinness.
    Sorry for my English :silly:


  • Vivaldi Team

    Hi Case and Guinness,

    your accounts was unblocked.

    Sorry for our spam-filter.



  • Thank you :)



  • @Guinness_tmp:

    Hi all,
    My account was banned after I sent message to the topic. Account name: Guinness.
    Sorry for my English :silly:

    Once again. I cann't write posts on forum. I always use Vivaldi x64 for Windows last version.
    Khm, maybe I failed because I forgot input captcha? Can you notice user about wrong captcha before you banned him?



  • @Guinness_tmp:

    @Guinness_tmp:

    Hi all,
    My account was banned after I sent message to the topic. Account name: Guinness.
    Sorry for my English :silly:

    Once again. I cann't write posts on forum. I always use Vivaldi x64 for Windows last version.
    Khm, maybe I failed because I forgot input captcha? Can you notice user about wrong captcha before you banned him?

    Try to send message from home.



  • 3-times I've tried to add a suggestion, but get blocked before it is submitted….
    Is there a rulebook that explains the error?

    I did have 'links' as demos for the problem: (are these the cause????)
    APPARENTLY NOT !!!!
    OK, What IS the cause of being blocked???

    xp32 sp3
    Problem: can't select the ID name "- Vivaldi" as a running PROGRAM window in Task Manager.

    Others (that I use ;)) supply this:

    • Comodo Dragon
    • Opera (12:17)
    • Mozilla Firefox

    Task Manager examples:
    http://us.yahoo.com/?fr=fpc-comodo is not available - Comodo Dragon
    GRC | ShieldsUP! — Internet Vulnerability Profiling   - Opera
    Problem loading page - Mozilla Firefox

    Vivaldi:
    https://vivaldi.net/en-US/forum is not available
    DuckDuckGo
    Speed Dial
    https://www.grc.com/x/ne.dll?rh1dkyd2 is not available
    Shields UP!! — System Error
    GRC | ShieldsUP! — Internet Vulnerability Profiling



  • I've tried signing up a few times but haven't been successful until now.
    With the latest attempt the activation e-mail took a long time to arrive in my inbox. When I tried to activate it once I received it I wasn't able to and haven't been able to sign up with that username or e-mail address since. It just says my password/username doesn't match. I've tried resetting the password but it still says it doesn't match (username xmsxms).

    I had to sign up with a new username and new email address and have finally been able to.


  • Vivaldi Team

    We are sorry about the issues you are experiencing on signups as well as occasional account suspension.
    These are caused mostly because of our current spam filter setting.
    Due to large amount of spam this community received over the months, we had to deploy pretty aggressive filter, which from time to time flags valid user accounts as false positive.

    We don't have a good solution at the moment but we will try to unblock you as soon as we see the report.
    Please send an email to support at vivaldi.com if you experience any issues concerning this.
    Thank you for your understanding and support for Vivaldi!



  • It appears I've been blocked as well.

    I sent and email yesterday but thought I'd post here as well ( username TbGbe )



  • So I attempted to insert a URL into a post, and now my account ("ayespy," not this temporary ayespy1 account) has been blocked, too. And to think that never happened to me for an entire year…


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