New V Crashes on settings



  • Vivaldi 3.1.1929.29 (Stable channel) (64-bit)
    Revision ca1a7297a62038cd7ef1a841248d749a0346cc41
    OS OS X Version 10.11.6 (Build 15G22010)
    JavaScript V8 8.1.307.32

    When using latest stable 3.1 - It Always crashes in Prefererences. When I click on one catagory to the next in the list . For example, General to Appearance.
    It never happens in any particular order or amount of time the prefs are open.
    (Does not happen on any websites.)

    Last place I expect a crash.

    • Thank you


  • Note to my previous post : In Vivaldi prefs window. Not vivaldi://settings



  • @tonyd1 said in New V Crashes on settings:

    In Vivaldi prefs window. Not vivaldi://settings

    What's the difference? If I go to Vivaldi preferences (via menu or cmd+,) or vivaldi://settings, I land on the same page. Do you mean chrome://settings, instead of vivaldi://settings?

    MacBook Pro Early 2015 | macOS 10.12.6 Sierra | Vivaldi 3.1.1929.23



  • Does it still crash after updating to Vivaldi 3.1.1929.34



  • @hlehyaric I mean this occurs in V prefs via menu in own seperate window. I wanted to be clear that it does not happen in chrome://settings.

    @Chas4 i downloaded the update Vivaldi 3.1.1929.29 (Stable channel) (64-bit)
    yesterday. 6/12/20

    I want to add this crash also happens in V prefs while hovering mouse over a checkbox. When a tooltip appears it will also crash.

    I hope that is less confusing. thanks



  • @Chas4 Checked for updates Just updated to:
    3.1.1929.34 (Stable channel) (64-bit)

    Same problem.



  • Hey!

    Mine didn't crash before, but I updated to 3.1.1929.34 and now it suddenly closes when I'm managing passwords or some settings. If I notice any pattern or way to more effectively reproduce the problem I'll add it here.

    I'm using macOS Catalina 10.15.5


  • Moderator

    Thank you for reaching and sorry for the trouble.

    May be this issue is a bug.

    Please read

    carefully and report the bug to Vivaldi bugtracker.

    Again thank you for using Vivaldi.


  • Moderator

    It's always appreciated when any crashes on macOS get reported and you submit crash logs.

    If you can get the crash to reproduce reliably and can provide detailed steps-to-reproduce, that is ideal. The developers usually cannot fix any crash unless they can reproduce it.

    If the crash is intermittent, you can still report it, but be sure to submit the crash logs along with a description of what you were doing when the crash triggered.



  • @xyzzy FWIW, I don't have any crash when I play with settings in the latest stable. But I'm on Sierra, the other posters are on Catalina and El Capitan.

    MacBook Pro Early 2015 | macOS 10.12.6 Sierra | Vivaldi 3.1.1929.34


  • Moderator

    To anybody experiencing this crash, does the problem go away if "Open Settings in a Tab" is enabled in the Appearance settings?

    A while ago, the devs started work on some changes to make the Vivaldi windows open faster, and I think that this code is currently only being used for the Settings/Preferences window at the moment.



  • @xyzzy I just changed the settings and will be testing these next days. I'll also send the crash logs and report the bug if no one has already done it.



  • Bug report submited. 06/15/20

    @xyzzy Yes it still happens. It does take longer though.


  • Moderator

    @tonyd1 Oh well. It was just a hunch on my part. Thanks for testing.

    Did you send your crash logs in as well by replying to your bug confirmation email? I found your bug report (VB-68746) but no other information, and the devs and QA team will need the stack backtraces in order to analyze your specific crash, and this is especially so if internal testers cannot trigger a crash with your steps-to-reproduce.

    @arturoga If you could also kindly report your crash as well, we would greatly appreciate it!

    Thanks!



  • @xyzzy Mine has not crashed opening Settings in a tab. Anyway, I wanted to get my crash logs and send them, but I get this message on Terminal:

    zip error: Nothing to do! (/Users/*username/Documents/Vivaldi Crash Logs 20200615-16:34.zip)


  • Moderator

    @arturoga You can also find the crash log in Console.app

    At one time, the Vivaldi team used a procedure, that I wrote up, which involved finding the crash report, copying/pasting the individual crash report into a text file, then sending that text file as an email attachment. To make things easier, they published a command that zip'ed up all the Vivaldi crash logs for the past week.



  • @xyzzy Yes per a e-mail request from Vivalteam.

    [Jira] (VB-68746) Crash when Desktop browser preferences is open in own its window



  • @xyzzy Alright, I'll check how to do that since I've never done it before.



  • Hello everybody. Don't know if this is relevant to the discussion or not...eventually move this to where it suits you fine.

    Just submitted a bug report for Vivaldi latest build quitting without opening up on macOS Catalina 10.15.5

    No crash logs found in the Diagnostic folder of both user and system Library.

    Only trace found appears to be:
    com.apple.xpc.launchd[1] (com.vivaldi.Vivaldi.3848[2195]): Service exited with abnormal code: 21
    ...in system.log



  • Any different with todays Vivaldi update?


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