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    4. Troubleshoot five common problems in Vivaldi

    Troubleshoot five common problems in Vivaldi

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    • varsha
      varsha Vivaldi Team last edited by

      Are you feeling frustrated with “small” issues that create serious problems? Here’s how to tackle five frequent issues in Vivaldi.

      Click here to see the full blog post

      PR and Communications

      1 Reply Last reply Reply Quote 5
      • jacekn
        jacekn last edited by

        Why is my browser acting up? Really slow? Help!

        web is slow, vivaldi is built with web, the logic resulting from that is simple

        i love vivaldi for it's features but this will always be my pain - ui will always be sluggish, even on my i7, 16gigs of ram etc etc 😞

        QuHno Gomizilla 2 Replies Last reply Reply Quote 1
        • QuHno
          QuHno @jacekn last edited by

          @jacekn said:

          ui will always be sluggish, even on my i7, 16gigs of ram etc etc

          Apply moderate content blocking.
          Switch UI animations off.
          Hibernate/Discard background tabs.

          Feels snappier now? 😉

          bug logging monkey
          How to write good bug reports

          iAN CooG stpvid1 2 Replies Last reply Reply Quote 1
          • iAN CooG
            iAN CooG @QuHno last edited by iAN CooG

            @QuHno said in Troubleshoot five common problems in Vivaldi:

            Switch UI animations off.

            the point of his post was exactly that, you have to turn off animations even on a i7, what kind of processor do you need to have it on? 😃
            I always had to keep animations off due to excessive YT frame drops if they were on.

            http://iancoog.altervista.org/
            --=[]=-----------------------------------------------------------------------=[]=--
            Windows10 64bits - 8core i9-9900K @ 3.60GHz - 16Gb RAM - nVidia GT1030

            QuHno 1 Reply Last reply Reply Quote 2
            • ?
              A Former User last edited by

              Isn't the link to reporting crashes on linux help bad?
              https://help.vivaldi.com/article/reporting-crashes-on-windows/ → https://help.vivaldi.com/article/reporting-crashes-on-linux/

              Gaëlle varsha 2 Replies Last reply Reply Quote 0
              • Gaëlle
                Gaëlle - Ambassador - @Guest last edited by

                @potmeklecbohdan nice catch thanks for the pointer! Link just got updated 🙂

                ☝️ Vote for new features | 🕵️‍♀️ Code of Conduct | 🐛 Report bugs | 📨 Contact support

                1 Reply Last reply Reply Quote 0
                • varsha
                  varsha Vivaldi Team @Guest last edited by varsha

                  @potmeklecbohdan: thanks for letting us know! Linked correctly now 🙂

                  PR and Communications

                  1 Reply Last reply Reply Quote 1
                  • QuHno
                    QuHno @iAN CooG last edited by

                    @ian-coog: An Athlon II with 8 GB RAM and on-board GPU works for me 😉

                    bug logging monkey
                    How to write good bug reports

                    1 Reply Last reply Reply Quote 0
                    • Chas4
                      Chas4 last edited by

                      I try fake UA strings sometimes too see what that does
                      I did a lot of spoofing when Opera as using the Presto engine
                      https://web.archive.org/web/20120115224842/http://my.opera.com/core/blog/show.dml/3130540


                      Why Open the Web?

                      Despite the connecting purpose of the Web, it is not entirely open to all of its users.
                      When used correctly, HTML documents can be displayed across platforms and devices.
                      However, many devices are excluded access to Web content.

                      1 Reply Last reply Reply Quote 0
                      • J
                        jrivett last edited by

                        What about this situation? Vivaldi always restarts itself shortly after I start it. It doesn't generate a crash log, but Windows rightly considers it to be a reliability issue, and logs it as a critical error: "Vivaldi Stopped working". This is enough to keep my otherwise stable Windows 8.1 system's reliability index perpetually below 5. It also means that I have to wait until Vivaldi restarts itself before I can use it, or I encounter weird behaviour like disappearing focus in TweetDeck.

                        varsha 1 Reply Last reply Reply Quote 0
                        • xyzzy
                          xyzzy Moderator last edited by

                          I'll add one more important tip: DO NOT downgrade Vivaldi. Vivaldi profiles (consisting of settings, storage and browsing data) are not backwards-compatible. Reverting back to an older version will damage your Vivaldi installation. Vivaldi might still seem to work at first, suddenly start acting strangely, and then grow more and more unstable over time. A damaged profile can (and has) also caused Vivaldi to crash. It's also not a fun situation to recover from and may require you to reset your Vivaldi installation.

                          Soprano / Moderator (and volunteer -- I don't work for Vivaldi) • Report a Bug • Community Code of Conduct

                          1 Reply Last reply Reply Quote 2
                          • stpvid1
                            stpvid1 @QuHno last edited by

                            @QuHno said in Troubleshoot five common problems in Vivaldi:

                            @jacekn said:

                            ui will always be sluggish, even on my i7, 16gigs of ram etc etc

                            Apply moderate content blocking.
                            Switch UI animations off.
                            Hibernate/Discard background tabs.

                            Feels snappier now? 😉

                            Not only turn off Animations in Vivaldi, you should turn Off all Animations in Windows10 and uncheck auto-hide scroll bar too, HTH

                            1 Reply Last reply Reply Quote 0
                            • iAN CooG
                              iAN CooG last edited by iAN CooG

                              @zypper I always update the latest version of Vivaldi hours if not minutes after they get announced, and I can't count the times I had to rebuild my profile, and with latest snapshots my extensions gets corrupted by simply clicking on their icons in the extension toolbar. So that's not "the solution" to all problems 🙂
                              Things gets broken, Vivaldi isn't immune.

                              http://iancoog.altervista.org/
                              --=[]=-----------------------------------------------------------------------=[]=--
                              Windows10 64bits - 8core i9-9900K @ 3.60GHz - 16Gb RAM - nVidia GT1030

                              QuHno mossman 2 Replies Last reply Reply Quote 1
                              • QuHno
                                QuHno @iAN CooG last edited by

                                @iAN-CooG said in Troubleshoot five common problems in Vivaldi:

                                (...) and I can't count the times I had to rebuild my profile, (...)

                                I can: 2 times since the version where Vivaldi still had no number, despite I install a new version almost every day (Soprano 😃 ) Seems my computer isn't that sensible to bugs like modern ones 😃
                                ( 8 y.o. Athlon II 8GB w. integrated mobo graphic and OS multiboot. Yes I have other computers too, but that is still my daily workhorse for web related stuff )

                                Yes, some of the internal builds were quite broken, and I had to roll back (which underlines the importance of backups!) some because they wouldn't even start, but that's what backups are good for. Despite I could recreate some bugs by deliberately destroying parts of my profile, I still wonder every time how that can happen with normal use.

                                ... of course my test profiles I used for hacking and experimenting get destroyed all the time, but that's why they called test profiles 😃

                                bug logging monkey
                                How to write good bug reports

                                1 Reply Last reply Reply Quote 1
                                • varsha
                                  varsha Vivaldi Team @jrivett last edited by Gaëlle

                                  @jrivett: Strange.If you have you tried all the above solutions and the issue still persists, then the best would be to file a bug and provide as much information you can.

                                  PR and Communications

                                  1 Reply Last reply Reply Quote 0
                                  • mossman
                                    mossman @iAN CooG last edited by mossman

                                    @QuHno said in Troubleshoot five common problems in Vivaldi:

                                    @iAN-CooG said in Troubleshoot five common problems in Vivaldi:

                                    (...) and I can't count the times I had to rebuild my profile, (...)

                                    I can: 2 times since the version where Vivaldi still had no number, despite I install a new version almost every day (Soprano 😃 ) Seems my computer isn't that sensible to bugs like modern ones 😃
                                    ( 8 y.o. Athlon II 8GB w. integrated mobo graphic and OS multiboot. Yes I have other computers too, but that is still my daily workhorse for web related stuff )

                                    Yes, some of the internal builds were quite broken, and I had to roll back (which underlines the importance of backups!) some because they wouldn't even start, but that's what backups are good for. Despite I could recreate some bugs by deliberately destroying parts of my profile, I still wonder every time how that can happen with normal use.

                                    ... of course my test profiles I used for hacking and experimenting get destroyed all the time, but that's why they called test profiles 😃

                                    Not that we should really get smug and pile on to the people who seem cursed with issues, but I've also never had to rebuild a profile since the first public beta of Vivaldi - and I've been using stable and snapshot on several different machines. That includes simply copying the profile on a USB key in the days before sync!

                                    Yes there have been a couple of issues, but both involved sync and were fixed with a bit of manual profile-fixing (my wife had a note which would get copied ad infinitum and I had a couple of times where the default Vivaldi bookmarks would re-appear and couldn't be wiped out again). I've never ever had to re-start from scratch.

                                    Edit: fixed to point to Qunho's post instead of iAN-CooG

                                    Edit 2: Ironic, while making the previous edit I discover that now I have a note which is infinitely cloning since April!

                                    QuHno 1 Reply Last reply Reply Quote 0
                                    • QuHno
                                      QuHno @mossman last edited by

                                      @mossman said in Troubleshoot five common problems in Vivaldi:

                                      Not that we should really get smug and pile on to the people who seem cursed with issues,

                                      Nah, not going to happen. For that I have seen too many bugs where the user apparently did nothing or just visited the wrong site (not speaking of malware sites) and suddenly BOOM and after the crash was all burned and gone.

                                      We were probably lucky and didn't visit tose sites (well, I did sometimes during checking) and we didn't have the combination of tabs, bookmarks, notes or whatever in the end triggered the the specific bug.

                                      Apart from that: I don't know how many millions of user Vivaldi has in the meantime, but considering how many bug reports we've got and how many duplicates were among them, the number of people who got hit by the nastier bugs with data loss or similar is quite small.

                                      bug logging monkey
                                      How to write good bug reports

                                      1 Reply Last reply Reply Quote 0
                                      • F
                                        fixitmanAZ last edited by

                                        Vivaldi was "really slow" several versions ago for me, it turned out that my video card was blacklisted. Why? I don't know, it worked fine on other Chromium based browsers, so must have something to do with the UI. Anyway, a simple switch telling Vivaldi to ignore that blacklist on startup worked for me, and this caused no other problems. Yes, I run a separate video card, not just a GPU, and apparently some programs on Linux (not Linux itself) don't like that...

                                        1 Reply Last reply Reply Quote 0
                                        • Catweazle
                                          Catweazle last edited by

                                          No problems since some dead birdies in V1, massive usage, a lot of extentions and animated wallpaper. I am frustrated, can't reporte any issue, my Vivaldi works fast and stable in a 400€ laptop.

                                          Laptop Lenovo V145 15AST, AMD A9- 9425 Radeon R5 - 5 cores 3,1 GHz  RAM 8Gb, GPU 2+1 Gb SSD 256Gb -Win10 64 v21H2| Vivaldi last stable| Blog | 👉Vivaldi links👈

                                          Pathduck 1 Reply Last reply Reply Quote 2
                                          • Pathduck
                                            Pathduck Moderator @Catweazle last edited by

                                            @Catweazle said in Troubleshoot five common problems in Vivaldi:

                                            I am frustrated, can't reporte any issue, my Vivaldi works fast and stable

                                            Same here - I guess we're just the lucky ones 😉

                                            > BTW, today I cannot connect to mozdev.org, would you know why?
                                            Maybe that big lizard escaped and ate the server admins? :-)
                                            -- Richard Grevers, on opera.beta

                                            Catweazle 1 Reply Last reply Reply Quote 2
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