Update 2.3 failed.
Lisie last edited by Gwen-Dragon
Today, when i updated vivaldi to 2.3 i got an error message :
"Installation failed due to an unspecified error. If Vivaldi is running, close it and try again"
Vivaldi wan not running during the installation.
I tried several times (update and manual download+install) but i got the same message.
@Lisie Try opening windows task manager (Right click on the start button), and if there are any vivaldi processes running, you can stop them that way.
I dit it. I checked if vivaldi was runnig, during installation.
No vivaldi process was up except the Vivaldi updater one.
Information on your issue is missing:
- What is your Windows version and build?
- What is your Vivaldi version? (via Vivaldi menu
Help → About and first line)
- What extension to you have installed? (via Vivaldi menu Tools → Extensions)
- What security software do you have installed (Firewall, antivirus, malwarekiller, etc)
I did the update on my personal computer and it worked good.
The problem is on my professionnal computer.
Several Vivaldi update were already installed on this computer.
Windows version and build? ---> 1703 build 15063.1563
Vivaldi version? -->2.2.1388.37 (Stable channel) (32 bits)
What extension to you have installed? Conferencing Plugin, Enpass Password Manager
What security software do you have installed --> Windows Firewall, Trend Micro OfficeScan 12.0.5294 Pack 1
@Lisie Any log in Trend Micro OfficeScan for such a block.
Or for the installer/updater the file vivaldi_installer.log in %TEMP% folder of your Windows?
crabtronic last edited by
I got the same bugs.
So in first I checked the rights on vivaldi.exe and delete the 2 strange users.
in second I turnoff windows protection
and I reboot.
I launched the update with the file that I downloaded on the site and it works fine !
@Gwen-Dragon : Thx.
I checked the vivaldi log installer/updater in my %TEMP% folder.
There was a permission error. Updater was not able to delete the vilvadi.exe file.
Something obvious with my professionnal windows user.
With a reboot and a correct login vivaldi update worked good.
Sorry for that.
@Lisie Hmmm. may be some stricter Windows Defender setting blocking the update. But i do not know.
Fine, you solved it.
have the same problem. Cant update to 2.3.
Cant solve it. Can anyone exmplain it step by step?
@p2000 Restart Windows and delete the content of TEMP folder may help.
The TEMP Folder in WINDOWS is clean.
In VIVALDI theres no TEMP folder. But i've tried to delte the setup File in
VIVALDI\APPLICATION\2.2.1388.37\INSTALLER but no solution.