A letter from Australia
At Vivaldi, we truly take pride in talking to our users. Typically, you find us on the forum and on social media. But not this guy! John from Australia surprised us by sending us a proper letter.
Click here to see the full blog post
Nice support1!!11!! \o/
@varsha All are common issues brought up on the forums.
Zoom Slider is difficult to control
Dragging left/right is not as precise as dragging up and down. It is all too easy to jump from 100% to 120% or 130% and miss the intermediate steps entirely.
Also, the step of 10% is too big. Smaller Increments for Zoom would be better. Probably 5% is small enough. Entering a value as suggested is OK, but requires both keyboard and mouse input.
The Reader View Icon Position
Glad to see that that will be fixed soon.
Saving History Forever
Someone would like Option to Never Save History
luetage last edited by
For one moment I thought the man was so considerate to send New Year's greetings through a letter. That it turned out to be a support ticket is a surprise. He surely got your attention though.
Vakkotaur last edited by
Ooh, a quick-set for the magnification factor! Huzzah!
@Vakkotaur It can also be set from Quick Commands now:
- F2, Page Zoom 125, or
- F2, UI Zoom 112, etc.
@pesala: Exactly! We realized that these issues are real and many more can benefit and relate to this post. More and more people like John who is not on the forum and does not follow our blogs regularly could come up with their issues through different channels like a simple letter. He still believes in snail mail and we believe in catering to everyone in the best possible way!
@luetage: We thought that too But were pleasantly surprised! We loved reading that meticulous support ticket. Glad that we called him and it was really nice to listen to a happy user by the end of the entire conversation.
Steffie last edited by
Hey, John is right on the money by choosing to write you a letter. He'd have done that in recognition of our truly lousy "broadband" here in Straya. He doubtless reasoned that the letter would get to you faster than his otherwise interweb electrons, which travel down here at necksnapping rates like 1 bit per eon [on a good day]. That's us Strayans fer yer - pragmatic as hell
Chas4 last edited by
Nice & nice ️ response