Select a "User"



  • After the update to 2.1.1337.36 I was presented with a picture and asked to select a "user". Not knowing that I should have left clicked on the picture, I selected a different user. This wiped out all my favorites and data. Users beware! If asked which user to use, only select the default picture!



  • @topcat7736 there may be a fix:

    1. Type this in address bar chrome://settings
    2. Click on manage other people

    0_1540819545899_c193afc9-5381-4bfa-8e15-ed817dff11df-image.png

    1. Select the default user

  • Moderator

    @topcat7736

    After the update to 2.1.1337.36 I was presented with a picture and asked to select a "user".

    Never had such to select a user.

    This wiped out all my favorites and data.

    No, you did not lose you browser profile, you switched to a different one. Switch back as described by @LonM.



  • I deleted Vivaldi and reinstalled it. There was no information with the update saying that we were going to need to know what LonM knows in order to use the browser.



  • @topcat7736 Even after re-installing it should be possible to recover your old profile, providing you did not delete it during the uninstall.


  • Moderator

    @topcat7736 said in Select a "User":

    There was no information with the update saying that we were going to need to know what LonM knows in order to use the browser.

    We never have seen this need of user switch while daily testing.



  • @gwen-dragon
    Select a user only occurred the first time the browser was started after the update. On a second computer I selected the default picture and nothing of my profile was changed. It's important that other people know this is going to occur.



  • @topcat7736 You are missing the point being made -
    None of the people responding to you (including myself) have been presented with this "select user" option!
    Neither have there been other reports of it on these forums.

    Edit: So the question to be asked is "What is different about your updates"?



  • @topcat7736 How did you perform the "update" installation and from where did you get it (ie: did you download it rather than doing an update from the earlier version's internal updater, and if so, where did you get it from)? The experiences you describe here and in your "PUPs" thread are decidedly abnormal for a version downloaded (or an update directly installed) from Vivaldi's website.



  • @blackbird Vivaldi said there was an update available so I clicked on it. No install occurred (which isn't uncommon) so I left clicked on the V in the upper left corner of Vivaldi, then Help and then check for updates. It said one was ready so I let it be installed.



  • @topcat7736 Something seems highly peculiar in the train of experiences you've described. First, you received a notification of an available update through your OS's update notifier, but clicking on it did not work... this is not unusual, particularly since the more recent Windows updates have fiddled with the way their Notification scheme works. Second, you then manually used Vivaldi's Help > Check-for-updates internal updater to download and create the update, but were then automatically (?) presented with a user account picture for selecting... this is highly unusual for an internal Vivaldi update, assuming you were updating from within the user account(s) for which Vivaldi had been previously installed. Third (according to your PUP thread), at least soon after the Vivaldi 'update', Malwarebytes indicated your Vivaldi somehow was entangled with the Easyspeedtest and WatchTV extension PUPs.

    Given that Vivaldi's version update servers are kept squeaky-clean and that nobody else has been reporting anything like what you've encountered, something is uniquely amiss with your system and/or your particular Vivaldi installation. Some additional questions are in order:

    • What extensions (other than the malware/adware) are installed into your Vivaldi, and did you install any new ones just prior to the Vivaldi 'update'? (It's conceivable that a seemingly or once-legitimate extension can "go rogue" and install illegitimate extensions during their self-update processes which can be triggered by a Vivaldi version update.)
    • Have you ever downloaded Vivaldi from a non-Vivaldi server (whose installer may have been 'specially packaged' to include latent malware/adware designed to survive or trigger off updating)?
    • Did you download anything (especially freeware) immediately prior to the Vivaldi 'update' that may have included malware/adware which placed itself into the OS 'pending installation' folders?
    • Did your OS perform a significant update immediately prior to the Vivaldi 'update' notification?


  • I'm having the same issue here.. it looks like its chrome not vivaldi. I double click on vivaldi and opens a chrome window. with "select a "user".. i had to run run the vivaldi installer to open up vivaldi browser.

    I am on Windows 1809, and was having issues after vivaldi 2.0 came out. 2.1 still have this problem.



  • 0_1541954196025_Screenshot (5).png



  • @topcat7736 There still exists a need for clear information about your situation:

    1. What OS version (1709, 1803, 1809, ??) are you running?
    2. What Vivaldi build number is installed (eg: 2.0.1309.42 (Stable channel) (64-bit)) in Help > About
    3. What browser extensions are installed in Vivaldi? (Tools > Extensions)
    4. Have you ever previously downloaded and installed a Vivaldi version from a non-Vivaldi server?


  • 1.Windows 10 Version 1803 17134.345

    1. Vivaldi 2.1.1337.36 (Stable channel) (32-bit)
      Revision 0f6ce0b0cd63a12cb4eccea3637b1bc9a29148d9-refs/branch-heads/3538@{#1039}

    2. adblock plus v3.4,, extension manager (aka switcher) v0.2.1.2, lastpass v4.19.0. , Kaspersky protection v20.0.543.401, application launcher for drive (by Google) v3.2

    3. nope



  • @topcat7736 In your post containing the image (https://forum.vivaldi.net/post/251905), what did you do immediately before that user-select panel was triggered? That is, in an earlier post, you had stated it had only occurred once, after a Vivaldi update. Assuming this image was made at a later time, what led up to it?.



  • @blackbird It's occasionally popping up on 4 computers and isn't a figment of my imagination. It's a Vivaldi screen so Vivaldi must know what is triggering it.



  • @draren said in Select a "User":

    I'm having the same issue here.. it looks like its chrome not vivaldi. I double click on vivaldi and opens a chrome window. with "select a "user".. i had to run run the vivaldi installer to open up vivaldi browser.

    I am on Windows 1809, and was having issues after vivaldi 2.0 came out. 2.1 still have this problem.

    Can you supply any additional information about this, including:

    1. Did the problem occur with a Win10 version prior to 1809?
    2. What specific extensions are installed into your Vivaldi?
    3. Is Chrome installed on the same problematic system(s) as Vivaldi?
    4. Is Vivaldi installed into multiple individual user accounts on your system?
    5. Can you upload a screen capture of the problematic opening page, similar to the one @topcat7736 did just below your last post?


  • @topcat7736 said in Select a "User":

    @blackbird It's occasionally popping up on 4 computers and isn't a figment of my imagination. It's a Vivaldi screen so Vivaldi must know what is triggering it.

    I don't think anyone's suggesting it's your imagination, and the image you uploaded should dispel that even if they had. The question is: what's causing it to appear in your particular Vivaldi installation? I've personally never seen anything like it throughout my years of using Vivaldi - including stable, snapshot, and stand-alone versions - since Vivaldi's first issuance. Unless some kind of repeatable triggering pattern can be discerned, it's virtually impossible for other testers to duplicate the problem... hence it's difficult for them to help troubleshoot a cause, other than speculation. So a primary goal is to isolate the steps (if possible) leading up to each appearance of the problem, seeking a common pattern for whatever is triggering this.

    Also, are your Vivaldi programs installed into multiple individual user accounts on each of your problematic systems?



  • @blackbird
    Only one machine has two accounts. The others are single. Vivaldi programmers must know what triggers the request for new user. I did notice that one machine has a 32 bit Vivaldi on it but is a 64 bit machine with 64 bit Windows 10 Pro so today I reinstalled the 64 bit Vivaldi and haven't had the user request on it for a few hours.


 

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