Can't watch Amazon Prime
-
Hi
Updated to the most recent build (1.15.1147.36 (Stable channel) (32-bit) and I can't play new content through Amazon instant video (I get the 7107 error). I can watch older shows apparently, but anything recent doesn't work. I checked under vivaldi://components but Widevine Content Decryption Module - Version: 1.4.8.1029 is supposedly up to date.
No issues running Amazon instant video through the MS Edge browser, so it's not a machine error.
Kad
-
https://www.amazon.de/gp/video/detail/B07BYSDFLX/
doesn't work for me, I only get the spinning wheel
with Win7x64 Vx64 Snapshot€dit:
https://www.amazon.de/Man-High-Castle-Staffel-Trailer/dp/B01JNU7T4M/ is played (as the TE described, older videos work) -
Same for me. Been watching the show Lucifer. Up to episode 19 released just a few weeks ago, everything played and can still play today. But from episode 20, just a loading spinner. As with the OP, other episodes in the season play, other shows are fine. I've asked Amazon but... well, they don't generally, you know, help with things. Given other browsers (FF, Edge) are ok, it seems reasonable to ask if there is anything Vivaldi specific we can check or try.
Personally I've done the default cookie/cache clearing, also attempted to update the Wildvine component - no update. Other ideas?
Win 10, just updated today to 1.15.1147.36 but had the problem for a few days on whatever the previous release was.
EDIT: Since derDay above mentioned an episode of Bosch I had a look at that. They seemed to release Season 4 all at once on April 13. None of that season plays for me. Skip back tot he final episode of Season 3, late 2017, plays fine. Presumably they're encoding new videos, in the last couple of weeks with something we can't play. Does that seem realistic?
-
@gwen-dragon said in Can't watch Amazon Prime:
Some Amazon video streams are broken and do not play, some videos use modern codecs which can not be used from on Windows 7.
Pardon me if I chime in, but this is making my head in. What exactly is the problem with WidevineCDM? It's just a case of Google being Google as per usual?
I've noticed that the version of Widevide CDM on Vivaldi and other browsers is always behind several versions the one bundled with Chrome, and despite being fairly similar, Chrome works perfectly fine while Vivaldi never does. Even replacing the WidevineCDM bundled in Vivaldi with the one provided with Chrome, nothing really changes. Given that the platform is the same, and that reverse-engineering Chrome behaviour for my work on the PrimeVideo addon for Kodi, is the VMP the only thing that's stopping Vivaldi from working? The only difference between Chrome and Vivaldi on my platform is that Chrome does a sort of pingback/handshake with a seemingly random server which enables playback of high quality stream, while Vivaldi doesn't. Does that take part in it?
I've done a few tests and some reverse engineering, but all this FUD in regard of things that should work but just don't for whatever reason is driving me insane since I've started working on it.
Any light anyone could shed on the matter would be highly welcome.
-
@varstahl I am using arch/manjaro the stream works fine.
-
@varstahl said in Can't watch Amazon Prime:
@gwen-dragon said in Can't watch Amazon Prime:
Some Amazon video streams are broken and do not play, some videos use modern codecs which can not be used from on Windows 7.
Pardon me if I chime in, but this is making my head in. What exactly is the problem with WidevineCDM? It's just a case of Google being Google as per usual?
I've noticed that the version of Widevide CDM on Vivaldi and other browsers is always behind several versions the one bundled with Chrome, and despite being fairly similar, Chrome works perfectly fine while Vivaldi never does. Even replacing the WidevineCDM bundled in Vivaldi with the one provided with Chrome, nothing really changes. Given that the platform is the same, and that reverse-engineering Chrome behaviour for my work on the PrimeVideo addon for Kodi, is the VMP the only thing that's stopping Vivaldi from working? The only difference between Chrome and Vivaldi on my platform is that Chrome does a sort of pingback/handshake with a seemingly random server which enables playback of high quality stream, while Vivaldi doesn't. Does that take part in it?
I've done a few tests and some reverse engineering, but all this FUD in regard of things that should work but just don't for whatever reason is driving me insane since I've started working on it.
Any light anyone could shed on the matter would be highly welcome.
I tried it , it plays the video for about 10 seconds on Amazon then gets an Error code, video stops. It used to work before, maybe Amazon is doing something with its settings
-
-
@gwen-dragon said in Can't watch Amazon Prime:
May you try Amazon Prime it with a Standalone Install of 1.16 Snapshot and report heer if that works?
I went ahead and did a few tests: I tried both the x86 and the x64 versions, with and without the WidevineCDM gathered from Google Chrome.
Vivaldi, from a brand new standalone install, fetches WidevineCDM version 1.4.8.1029, which is the latest version available to it, although 1.4.8.1008 seems to be the latest available reported by Google (and used by other software like Kodi), and 1.4.9.1076 is the one available through Chrome. This is usual as per Google, and one of the many reasons I hate them, but I digress.
In order to try to keep Vivaldi's detectability to a minimum, I also installed the Chrome UA Spoofer you suggested on the forum.
None of the combinations between the different WidevineCDMs and platforms (x86/x64) have had any effect. Chrome still manages to perfectly reproduce everything, while Vivaldi can barely play trailers from various sources at PrimeVideo.com. The strange thing is that through the older 1.4.8.1008 version, several other software applications manage to reproduce most of the PrimeVideo catalog, but Vivaldi just can't. In regard to 1.4.1008, it's the one being used cross-platform by Kodi through InputStream.Adaptive, and in PrimeVideo it is able to reproduce all TV Series (in all resolutions) and movie streams with a horizontal width less or equal than 720px.
I didn't analyze the HTTP traffic and the endpoints yet, as I don't even know if they can be useful to you guys, but I'm fairly sure (although not entirely) that through UA spoof Vivaldi is able to sneak in as Chrome, but it still doesn't work.
If I didn't mention it before, I've conducted all these tests on a Win7 x64 machine, where both Chrome and other software are able to reproduce the content I tested with Vivaldi.
-
@gwen-dragon ah, I see, that could maybe be the reason why. I didn't check IS.A's code for stream decoding, come to think of it, but if that were even the case it should work in other versions like WinX, but it doesn't.
@rafiki said in Can't watch Amazon Prime:
Annoying, isn't it, to have to leave one browser to go to another for an, apparently, simple service which they can all do except for good old Vivaldi!
Oh, I'm not particularly worried nor troubled about Vivaldi's support for Prime, as I said I worked on the Kodi extension so I have no trouble watching everything, and nobody is keeping me away from my favourite browser <3. But even then, other software still has problems with the bloody thing, so I thought I'd step by and ask for information.
Besides, it's Google we're talking about, I'm used to them messing things up…
-
@rafiki said in Can't watch Amazon Prime:
Annoying, isn't it, to have to leave one browser to go to another for an, apparently, simple service which they can all do except for good old Vivaldi!
I contacted Amazon thru their Chat help service and told them about Vivaldi not being able to play Amazon Prime movies or previews. That it cuts out after 10 seconds with an error.
They said it would be forwarded to their Tech Team to be aware of the problem to look into it. So maybe they might be able to have it as an approved browser on their site.
As of now I use Firefox60 to watch Amazon Prime Videos, maybe Vivaldi will be allowed if its their servers causing the problem.HTH
-
Witk linux both amazon video and amazon music works fine.
The problem with windows, you can't "borrow" the right libffmpeg.so. -
@rocknrolf Works just fine for me in Windows. I'm using the latest version of Win 10, and the latest 1.15 of Vivaldi. Both 64 bit.
-
@rafiki USA.
-
@rafiki said in Can't watch Amazon Prime:
@fred8615 said in Can't watch Amazon Prime:
@rafiki USA.
Mine is ES Spain. I wonder if the problem is geo specific.
It might be helpful if those experiencing problems could post the location of their Prime account.
USA here, still using Firefox 60 to watch Prime, it must be Amazon's setup ( I think) or something not being "used" in V
-
@rafiki said in Can't watch Amazon Prime:
@fred8615 said in Can't watch Amazon Prime:
@rafiki USA.
Mine is ES Spain. I wonder if the problem is geo specific.
It might be helpful if those experiencing problems could post the location of their Prime account.
Doesn't work in France too.
@rafiki said in Can't watch Amazon Prime:
@gwen-dragon said in Can't watch Amazon Prime:
@rafiki Our developer was pinged a week ago about the bug. We know that Amazon video is important for users and are on the way to fix it. I hope some next Snapshot will bring you a fix.
HOORAY! Thanks for the heads-up @Gwen-Dragon
Latest snapshot (1.16.1226.3 x64) doesn't fix the issue
-
@rafiki said in Can't watch Amazon Prime:
For what it's worth I emailed Amazon Prime support yet again and they, again, promised to get their devs to communicate with Vivaldi devs about it.
I still get Error 7031 on Amazon and it won't play in Vivaldi. the help pages don't really explain much other than basic info.
-
I think it might be more of Amazon's problem. I came across some of their old info where they use a lot of licensed video formats for the playback viewer for DRM and that royalties have to be paid to those companies.
-
@rafiki Vivaldi cannot afford to buy codec licenses to bundle them with the browser. Hence, it only uses open source ones, or ones already loaded in your Operating system.
That doesn't mean it CAN'T work for you, but it does mean you might have to make special configuration allowances. Amazon Prime is something of a special case, because it sniffs browsers and seems to try to send bad code to Vivaldi.
-
@rafiki I should note, I am in the US, and have a Prime subscription I forgot to cancel, so I checked Amazon Prime Videos. They play fine on Vivaldi here.
Not too long ago, they were fine in the US and didn't work in the UK and Europe. I have no idea why. Is it possible you are on a Windows 10 M system?
-
@rafiki I suppose it refers to certain tablets, etc. that can run desktop programs like Vivalidi, but do not come with the entire Windows 10 codec pack pre-installed.