Upgrading issue



  • Hi guys...

    I'm having an issue upgrading for the last release 1.14.1077.60.
    I'm using the version 1.14.1077.55. Don't know if is there any version in between, because I got already this problem before.
    Here is a snapshot of the message while upgrading or installing

    0_1521792489647_28ebe1a0-940d-41d6-8f1a-a70b003f781b-image.png

    Maybe if I uninstall the software and reinstall it. The problem is that I can't loose my bookmarks and "speed dials" pages and folders. The organizing capabilities of the Vivaldi are fantastic and I relying on them to keep my saves on trails. Therefore, if the uninstall processes will remove my configurations, I can't do it.

    I've already disabled my antivirus and internet security, and the problem persists.

    Can anyone help on this?
    I'm working on a Windows 10 64bits DELL machine.

    Thanks for your suppport.

    Artur



  • @artur-gomes-viv

    Are you installing to %LOCALAPPDATA% (the default on windows) - if so, try reinstalling and select System Install to %PROGRAMFILES% in the installer. That will need admin permission to complete, but I've found that fixes the problem.

    Alternatively, have a look in the task manager to see if there are any extensions running a vivaldi.exe in the background.

    You can also try restarting windows to see if that fixes it.

    An uninstall will keep your profile safe, but if you want to be super-sure, or just make a backup, copy/zip up the folder at %LOCALAPPDATA%\Vivaldi\User Data.



  • @lonm Thanks for your reply.
    I've already made it.
    It worked like a charm.
    Uninstalled and reinstalled. All my settings were saved, including passwords.

    Thanks a lot for your suppport.

    Artur


 

Looks like your connection to Vivaldi Forum was lost, please wait while we try to reconnect.