Scheduled system downtime (21 March 2018), and updating mailbox settings

jane.n

@luetage It's just a working title that some people like to use.

Cardinality

im missing a lot of emails .. like for the last 14 days send and received ... i wonder if they will come back soon

acubene

@cardinality same here... all e-mails that have been sent, received or archived after march 8 are missing

dbk7

@jane-n just curious, why is SMTP SSL/TLS support being dropped with this change?

d.winter

Any e-mails sent to my vivaldi.net account are not delivered after yesterday's downtime. Senders receive the error message "550: 5.1.1 ***@vivaldi.net: Recipient address rejected: User unknown in virtual mailbox table".

I have created a forum thread for further investigation: https://forum.vivaldi.net/topic/26080/user-unknown-in-virtual-mailbox-table-when-trying-to-send-a-message-to-my-vivaldi-net-address

CBa

Yep, mails after 8.3. are gone. Actual messages arrive normally (with new server settings).

Pesala

Fetching mail works OK, but I get an error that the smtp server is not setup correctly when trying to send email from Opera 12.18. What am I doing wrong?

0_1521709640067_Vivaldi Mail Server Settings.png

jane.n

Thank you all for reporting these issues. We are working on this and hope to fix all issues as soon as possible.

GTLC

@jane-n Please do. In the last few days I've been conversing with a potential new employer. Losing access to those emails is amazingly poor.

Rexfahrer

@pesala I also got an error when trying to send emails with Opera, I had to re-enter the password in the account properties to fix that.

Pesala

@rexfahrer That worked for me too.

Steffie

I don't know if this will stop soon, but after 45' of testing i've found these settings [a mix of the old & new] are now successfully sending emails to & from my V account with Thunderbird:

sweetman

Today (22/03/2018) I find that all my email later than 08/03/2018 had disappeared, after the scheduled downtime. Can they be recovered/returned? Thanks

GTLC

That's all my email back now up to the present. Thank you.

nfsmaniac

All my income & concept e-mails have disappeared from my mailbox approximately from 18. 3. 2018 (Sunday, not 8th of March as by others mentioned above).
On Sunday I've read a few messages but now when I wanted to reply or continue in my concept, all is missing now.

jane.n

Hey guys! Thank you so much for your patience. Those who have reported to us that their emails have gone missing, should have their emails back now. @nfsmaniac, you'll get yours back soon too. If someone is still missing recent emails, please contact us on support (easier to keep track of you that way) and we'll fix it for you.

CBa

@jane-n

YES! All the mails are back. Thanks a lot!

stemi

Hello ! Same problem for me : don't have all my emails. Could you fix it for me too please ?

stefan.schmidt

This post is deleted!

stemi

I have. Patiently waiting.