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All latest snapshots hang up by calling context menu
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Hello, it started several days ago - when I press right button in a text field, it just hangs up.
I thought something was broken in the last snapshot, so I tried all till 1.14.1042.3 - the same issue, I guess it must be something with my Linux.
what information can/should I gather to track it down? (I've tried strace, but it dump TONS of 'very useful' information).
I am on Ubuntu 16.04.3 LTS
currently on Vivaldi 1.14.1042.3 snapshot (which also hangs up).The issue is not reproducible for the last stable.
Thank you in advance.
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I can not confirm such issue on my Ubuntu 16 LTS.
Any Chrome extensions running when this happens?
Try with a temporary test profile.
Open Terminal as user
start vivaldi withvivaldi --user-data-dir=/tmp/V-TEST/
Is the issue gone then?
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@gwen-dragon thank you for the prompt reply. I forgot to mention - yes, I disabled all extensions. I've rechecked once again - the same issue.
however with a pure profile it works. withvivaldi-snapshot --user-data-dir=/tmp/V-TEST/
is there any log I can check? or maybe I can run it with some debug to collect it?
Thanks!
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As it works with a clean install, then issue you are having lies on your profile.
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@razor79 said in All latest snapshots hang up by calling context menu:
however with a pure profile it works.
Then you have a broken profile and should rework it with a Profile Reset.
You can restore these files:- Notes
- Login Data
- Bookmarks
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Well, I already backed up everything from the profile directory, but wanted to avoid it)
if there are no magic log file to sort it out - let's do it(Ok. I know what it is.
It is 90MB Notes file. Which I really need.
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@razor79 said in All latest snapshots hang up by calling context menu:
if there are no magic log file to sort it out - let's do it(
Sorry for you. There is no log file.
You may start your Vivaldi from shell and have a look on error messaged why it hangs.
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@gwen-dragon It was the first thing I've tried, nothing there.
It gets stuck on parsing Notes file I assume
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@razor79 said in All latest snapshots hang up by calling context menu:
It gets stuck on parsing Notes file I assume
Then you may move the Notes* files out of config folder and retry start. So yiu can check if it is the Notes.
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@gwen-dragon yes, I confirm it is because of this file.
perhaps context menu which has some points about Notes is parsing the file upon its activation.
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@razor79 said in All latest snapshots hang up by calling context menu:
It gets stuck on parsing Notes file I assume
That's correct.
I moved the main file from my profile. When Notes are back to the folder, the shell displays the errors messages below[6595:6595:0130/110033.550345:ERROR:notes_model_associator.cpp(715)] Notes datatype error was encountered: Cannot associate sync node svGhBZZFjocDpHNjsd/dRmg==/59261e2e-448f-4592-9ad2-602e253deda3 with invalid url and title [6595:6595:0130/110033.550391:ERROR:notes_model_associator.cpp(715)] Notes datatype error was encountered: Cannot associate sync node svGhBZZFjocDpHNjsd/dRmg==/5c84090a-4caf-46c6-bc2f-ab2da84af072 with invalid url and title
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@razor79 please backup old Stable's Notes file first.config/vivaldi/Default/Notes* .
Do the Notes from Snapshot open in with Stable if copied to .config/vivaldi/Default/ ?
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@gwen-dragon stable hung up as well.
I wonder how it could became so big. I store nothing except for pieces of text.
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@razor79 Sometimes Notes add screenshots to the text. Look at the bottom of any Notes.
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@lamarca you may read my posts incorrectly. the issue is file size, not its absence or presence.
will check if it started doing it by itself .
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@razor79 It is important if a Notes file crashes!
Are your Notes containing something you could not share with Devs to check internally why Snapshot crashes?
You may report the issue.
How to do a bug report for Vivaldi
Report each bug separately at https://vivaldi.com/bugreport/
Describe the issue as precise as you can.
Add some information about extensions you use.
Add information about the operating system and version you use.
Add some information which security tools you use.
If you have problems with video or audio give us information about your installed codecs and graphics
card/GPU.
Add a exact link to the page where the issue comes up and can be tested.
After reporting the issue, you will receive a confirmation mail from the bugtracker.
In a reply to this mail you can add more information and files (like screenshots or testcases) as
attachments and it will be added automatically to bug report.If you have questions about the bug please ask in forum first and do not forget to post the VB-XXXXX
bug number (you can find it in confirmation mail).Thanks in advance for helping us to make Vivaldi better!
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@razor79 said in All latest snapshots hang up by calling context menu:
I store nothing except for pieces of text
For Notes you can set to store screenshot of website notes, that may make the file large. See vivaldi ā Settings ā panel
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@gwen-dragon no, sorry, i can share this.
Is this setting ON by default? ( I am currently lost with profile settings %) If yes- it can be the reason.I do not see images in the file (well, maybe just one).
btw, it could be related to sync option I've enabled not so long ago.
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@razor79 Yes, adding screenshot is on by default.
Please report the bug tio Vivaldi.
Answer to report mail you get back and attach the Notes file.
We will check it internally (be shure, we never give your Notes to the public).Vivaldi should not crash because of large Notes file. That is a serious issue to be investigated and fixed.
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next question - how to remove that big Notes file from the server , because I've got a not-working Vilaldi at home (it downloaded the file) because I am using Sync ? )
