Bug Reporting Bugaboo



  • New user here took Vivaldi 1.94.1008.21 for a test run in iMac with El Capitan and encountered two bugs. BitDefender did not find malware or a virus. I looked up the Report A Bug page, entered the information, then I was slapped in the face twice. It said that my email is invalid and it said that I entered the wrong answer in Captcha. Both are lies. I was VERY careful to be exact. Are only certain people allowed to report bugs? What is the solution? I am here because I believe in your product and feel good about helping in my small way.



  • @echosyn said in Bug Reporting Bugaboo:

    It said that my email is invalid and it said that I entered the wrong answer in Captcha. Both are lies. I was VERY careful to be exact. Are only certain people allowed to report bugs?

    I had no problems entering a report a few hours ago. Anyone can report bugs (as long as they pass the "I am a human being" checks). Without being sat next to you when entering the info, there is not much that can said to identify the problem you had.
    I used my vivaldi email address and entered a numeric answer to the "captcha", if that helps.

    An alternative thing you could do is describe your problems in this forum (they may already have been reported).

    BTW: Saw your posting history, so gave you another "rep" towards the removal of posting restrictions (I believe you need 3 in these fora).



  • Just a thought, I seem to remember it being reported that
    a) If the captcha question is numeric, the response should be numeric ( 5 plus 3 ? answer 8 ).
    b) If the captcha question is alphabetic, the response should be alphabetic ( five plus three ? answer eight ).


  • Moderator

    Everybody is welcome to report bugs at https://vivaldi.com/bugreport/

    @tbgbe said in Bug Reporting Bugaboo:

    Just a thought, I seem to remember it being reported that
    a) If the captcha question is numeric, the response should be numeric ( 5 plus 3 ? answer 8 ).
    b) If the captcha question is alphabetic, the response should be alphabetic ( five plus three ? answer eight ).

    That has always worked for me. I'm not sure what could be interfering with your submission; It could be a cookie issue or it's possible that an extension could be interfering. You can also try submitting a bug using Safari, but please double-check that you've entered the Vivaldi version number correctly.


  • Moderator

    The answer for captcha should be in english and better as numeric to avoid misinterpretation and typos.

    May be the check for numbers typed as word(s) has a issue, but i can not test it without knowing what went wrong for @Echosyn.

    //EDIT:
    Oh, non-numeric answers have to be in lowercase. Otherwise you get wrong captcha 😞
    And on my german Vivaldi UI its shows a german question! Misleading.

    Reported bug: VB-34725 "Bugtracker page does not allow non-numeric answers"



  • @tbgbe said in Bug Reporting Bugaboo:

    @echosyn said in Bug Reporting Bugaboo:

    It said that my email is invalid and it said that I entered the wrong answer in Captcha. Both are lies. I was VERY careful to be exact. Are only certain people allowed to report bugs?

    I had no problems entering a report a few hours ago. Anyone can report bugs (as long as they pass the "I am a human being" checks). Without being sat next to you when entering the info, there is not much that can said to identify the problem you had.
    I used my vivaldi email address and entered a numeric answer to the "captcha", if that helps.

    An alternative thing you could do is describe your problems in this forum (they may already have been reported).

    BTW: Saw your posting history, so gave you another "rep" towards the removal of posting restrictions (I believe you need 3 in these fora).

    Today I used Safari with all defenses turned off and I was able to submit report with no problem. Yesterday the Captcha puzzle was 4 + 4 so I entered 8.

    What does "rep" mean? It will take me a while to learn your local language, rules and protocols for this project culture.



  • @merryweather Thank you.



  • @tbgbe said in Bug Reporting Bugaboo:

    Just a thought, I seem to remember it being reported that
    a) If the captcha question is numeric, the response should be numeric ( 5 plus 3 ? answer 8 ).
    b) If the captcha question is alphabetic, the response should be alphabetic ( five plus three ? answer eight ).

    Thank you. I have been familiar with the Captcha styles and rules for several years. The puzzle was 4 + 4 so I entered 8. Yahoo Captcha makers have gone mad. I got permanently locked out of Yahoo Mail because all the captcha panes were completely and repeatedly illegible by any sensible and experienced person. That happened in 3 browsers with varying states of privacy protection and none. I do not expect that to happen here.



  • @xyzzy said in Bug Reporting Bugaboo:

    Everybody is welcome to report bugs at https://vivaldi.com/bugreport/

    @tbgbe said in Bug Reporting Bugaboo:

    Just a thought, I seem to remember it being reported that
    a) If the captcha question is numeric, the response should be numeric ( 5 plus 3 ? answer 8 ).
    b) If the captcha question is alphabetic, the response should be alphabetic ( five plus three ? answer eight ).

    That has always worked for me. I'm not sure what could be interfering with your submission; It could be a cookie issue or it's possible that an extension could be interfering. You can also try submitting a bug using Safari, but please double-check that you've entered the Vivaldi version number correctly.

    Thank you. I used the link you offer for bug reporting and it is the same I used yesterday. Today I successfully reported using Safari. I am presently here in Safari and will continue to use Vivaldi 1.13.1008.21 while watching for bugs to report.



  • @gwen-dragon Thank you.



  • @echosyn said in Bug Reporting Bugaboo:

    What does "rep" mean? It will take me a while to learn your local language, rules and protocols for this project culture.

    "Rep" is shorthand for reputation.
    When you have a reputation of 3 (or more) the time limit for (re-)posting is removed as you are deemed to be "not a robot or spammer" on the forums.



  • @echosyn
    I also have had issues with the captcha thing, not email address though.



  • @tbgbe said in Bug Reporting Bugaboo:

    @echosyn said in Bug Reporting Bugaboo:

    What does "rep" mean? It will take me a while to learn your local language, rules and protocols for this project culture.

    "Rep" is shorthand for reputation.
    When you have a reputation of 3 (or more) the time limit for (re-)posting is removed as you are deemed to be "not a robot or spammer" on the forums.

    Robot!! Oh my! Cut me and I bleed West Texas sand and cactus juice with a smidgen of Vinegaroon piss.



  • @echosyn Well you've passed the limit now.

    EEK! Never heard of vinegaroon before 🦂



  • @tbgbe said in Bug Reporting Bugaboo:

    @echosyn Well you've passed the limit now.

    EEK! Never heard of vinegaroon before 🦂

    You persuaded me to adopt ol' Vinegaroon as my avatar. It pisses acid when it's pissed off. Check it out. Gotta love functional things like Vinegaroons and Vivaldi browsers.


  • Moderator

    @tbgbe A vinegaroon is a breed of arachnid closely related to solifugids (a spider-like animal also called a camel spider, that has eight legs and an elongated body and dislikes the direct sun - hence, "solifugid," or one that flees the sun). Unlike camel spiders, though, they have a whip-like tail and give off a vinegary smell then they feel threatened. Because of this tail (which is NOT a stinger) they are sometimes called whip spiders or whip scorpions.



  • @ayespy Thanks, but I did look it up before replying.


  • Moderator

    @tbgbe Kewl. I live with them, so thought I'd pitch in. 🙂


 

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