Resolved: resetting password attempt leads to "null"

  • I am trying to recover my password for my main account. Every time I try, I go through the recaptcha process, and then when I finally push the last button, I get a message saying this:

    An error has occurred
    Error Details : null

    Tried over and over. Tried clearing cookies and history, different browser, same result.

    Finally I had to sign up with a new username here just to ask this question. But I need to recover the password to my main account. Help.

  • Moderator

    I contacted our community manager and server admin, showed them the forum post here.

  • Update. The problem has now been solved. Thanks to those who messaged me and provided assistance. This thread can now be deleted.

  • Moderator

    Nice to hear all works now.

    I tagged your first post as resolved.


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