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    4. Can't get to some websites anymore

    Can't get to some websites anymore

    Scheduled Pinned Locked Moved Vivaldi for Windows
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    • K
      kosimek
      last edited by

      For at least the last 2 months now I am unable to access some websites that I can access with Brave, Chrome and Firefox without any problems. Even if I turn off ALL blocking of ads and trackers some give me error messages.
      I am accessing Canadian websites from a Canadian IP address.
      ratemds.com says that their site is not available from "my country". All other browsers connect without any issues.
      Two other ones, build.ca and homedepot.ca, tell me I have "no permission" to access their site and then refer to something called "errors.edgesuite.net", whatever that is.

      What has changed and does anyone else have such problems, as I doubt I am the only one. I will stop using Vivaldi as it now is hit or miss and I have no patience for this. If the other browsers get to access these sites, Vivaldi should be able to as well.
      Hope this is a simple fix.

      Pesala
      P
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    • Pesala
      P
      Pesala Ambassador @kosimek
      last edited by Pesala

      @kosimek Have you enable VPN?

      Blog • Vivaldi Review • Server Status
      Win 10 64-bit build 19045.2486 • Snapshot 7.5.3725.3 (64-bit)

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    • K
      kosimek
      last edited by

      No VPN. Using my normal ISP IP address

      mib2berlin
      M
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    • mib2berlin
      M
      mib2berlin Soprano @kosimek
      last edited by

      @kosimek
      Hi, I cant reach these pages in any browser, this is Chrome:

      051d5573-f4da-429f-915f-841638cb467b-image.png

      The second tab is build.ca.
      I can test this later with a VPN located in Canada.

      Opensuse Tumbleweed x86_64 KDE 6.3 X11, Windows 11 Pro, Vivaldi latest
      HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
      Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
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    • mib2berlin
      M
      mib2berlin Soprano
      last edited by

      This is Vivaldi 7.3.3635.11 on Windows 11 Pro connected over Cyberport VPN to Canada, Montreal.

      4729c050-692a-4bd9-a410-158fb2516bf2-image.png

      I know this doesn't really help you but it is not a Vivaldi issue.
      Please test it in a Guest Profile.

      Opensuse Tumbleweed x86_64 KDE 6.3 X11, Windows 11 Pro, Vivaldi latest
      HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
      Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
      Redmi Note 14, HyperOS Android 14

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    • K
      kosimek
      last edited by

      @mib2berlin - You can't reach it because I assume, going by your handle, you may be located in Germany, so that would be no surprise. Mine is a Canadian IP address (not through a VPN) and I can access it from any other browser.
      Btw, how did you attach the image. Can't find any way to attach a screenshot I made.
      No paperclip to be seen anywhere and no description when hovering over the icons on the reply window.
      Thanks for letting me know.

      Hadden89
      H
      mib2berlin
      M
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    • Hadden89
      H
      Hadden89 @kosimek
      last edited by Hadden89

      @kosimek Are you totally sure of that ? Mib tested with a canadian IP with VPN and he correctly entered in all the sites (so the issue is not the browser).

      Please check here if you IP is correctly a canadian one: https://www.whatismyip.com

      Also, check if you didn't enable the vpn by mistake: https://help.vivaldi.com/desktop/privacy/proton-vpn-for-vivaldi/#Stop_using_VPN

      Some extensions might send wrong informations to the sites. So we should know which ones are you using, if any.

      Also did you try guest mode as suggested? https://help.vivaldi.com/desktop/tabs/guest-view/

      Vivaldi Stable+Snap | Patience Is The Key To Get The Vivaldi Spree | Unsupported Extensions | Github | windows 11 | Manjaro KDE | Q4OS Trinity | Android 13

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    • mib2berlin
      M
      mib2berlin Soprano @kosimek
      last edited by

      @kosimek
      Maybe you don't see my second post, I test with:

      dc841a4b-52a1-441b-89b6-f0a30e924387-image.png

      You can add images from the clipboard or with the small picture icon next to the smiley one.

      Opensuse Tumbleweed x86_64 KDE 6.3 X11, Windows 11 Pro, Vivaldi latest
      HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
      Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
      Redmi Note 14, HyperOS Android 14

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    • K
      kosimek
      last edited by

      Thanks for the image clarification.
      My VPN is not active, I checked the IP address, it is the one assigned by my Canadian ISP.
      If it was not, the other browsers would have given me the same response, but they did not. They just show the website in question.

      Vivaldi cannot reach Canadian websites from Canada.jpg

      Hadden89
      H
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    • Hadden89
      H
      Hadden89 @kosimek
      last edited by Hadden89

      @kosimek ok then... another thing you may try is to purge site data while on the site.

      • 🔒 in urlbar
      • cookies and site data
      • manage on site device data
      • remove stored things with 🗑 icon
      • reload tab

      Vivaldi Stable+Snap | Patience Is The Key To Get The Vivaldi Spree | Unsupported Extensions | Github | windows 11 | Manjaro KDE | Q4OS Trinity | Android 13

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    • K
      kosimek
      last edited by

      Vivaldi is set up to delete everything as soon as I log out. No history, no cookies, nothing.

      mib2berlin
      M
      1 Reply Last reply
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    • mib2berlin
      M
      mib2berlin Soprano @kosimek
      last edited by

      @kosimek
      Vivaldi have an own VPN service and it is mostly located in your country, please test in a guest profile.

      Opensuse Tumbleweed x86_64 KDE 6.3 X11, Windows 11 Pro, Vivaldi latest
      HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
      Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
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    • K
      kosimek
      last edited by

      Did just that and I get in okay as guest. That does not explain why I can't get in as myself.
      What is the difference, which of my settings could it be objecting to?
      I'll see if I can turn off the use of their VPN if that is possible.

      1 Reply Last reply Reply Quote 0
    • K
      kosimek
      last edited by

      I turned off the Proton VPN and all is good now. Would be nice of if they would warn one about that possible problem.
      Thanks for your help guys. Cheers

      1 Reply Last reply Reply Quote 2
    • K
      kosimek
      last edited by

      I mean the one that Vivaldi uses, I use Cyberghost myself.

      1 Reply Last reply Reply Quote 0
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