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    4. Reply to error with <>

    Reply to error with <>

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    • D
      dcharette
      last edited by dcharette

      Hello Developers,

      I believe there is some minor issue with the mail client in Vivaldi. I'm using it on a Win 10. Whenever I want to reply, I click the reply button-back arrow, and the new e-mail is created, with the original message duplicated in the message area and the address to the recipient is duplicated into the "to" listbox. If the original sender is not in my address book or it's a sender that hasn't sent anything to me before, the reply "to" address appears to be generated with the <>, like this "<"[email protected]">", (without the quotation marks, seems the forum post doesn't allow <>). If I then compose a reply and hit send, the message will not be sent and generates an error "(SMTP) Can't send mail - all recipients were rejected." If however, I delete the <>, like this: [email protected], then the message gets sent. So, I believe there is some formatting that is occurring with this circumstance. Can you let me know is this something I'm able to fix myself, or it this supposed to be how it works? I don't recall M2 ever having this problem with the <>, and up until now, I've just ignored it and used the workaround. But every now and then, I forget, I push send and immediately get up from my desk and realize much later my e-mail wasn't sent because of this formatting issue with the <>. Thanks for any ideas. 🙂

      DoctorG
      D
      3 Replies Last reply
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      • DoctorG
        D
        DoctorG Soprano
        last edited by

        @dcharette 🙂 Welcome to our Vivaldi Community 🙂

        Do not hesitate to ask, we are a community to help users.

        Enjoy browsing with Vivaldi.

        _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
        Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


        Linux Debian 12 KDE X11 / Windows 11 Pro
        Intel i5-7400 / NVidia GT 710

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        • DoctorG
          D
          DoctorG Soprano @dcharette
          last edited by DoctorG

          @dcharette Please, it is hard to read and understand your long sentences. Break them up with newlines.

          Please report issue to Vivaldi bug tracker, include as much detail as possible.
          Add precise steps to the report for internal testers to check the issue!
          Add the received message (saved with Ctrl+S as eml file) as compressed ZIP file to report-
          Once that is done, share the bug number (beginning with VB-) you got by bug report mail.

          And if interested read blog article, if you like to know about "A bug’s life at Vivaldi".

          Thanks for helping us making Vivaldi better.

          _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
          Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


          Linux Debian 12 KDE X11 / Windows 11 Pro
          Intel i5-7400 / NVidia GT 710

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          • DoctorG
            D
            DoctorG Soprano @dcharette
            last edited by

            @dcharette The forum allows <> if you post them in backticks like this `<>` or escape them like this \< \>.

            _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
            Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


            Linux Debian 12 KDE X11 / Windows 11 Pro
            Intel i5-7400 / NVidia GT 710

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            • DoctorG
              D
              DoctorG Soprano @dcharette
              last edited by

              @dcharette Would be interesting to have the complete mail header of the received mail you replied to.
              You can open the source of mail with Ctrl+U, copy the header and paste here as code with the </> button in reply field.

              _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
              Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


              Linux Debian 12 KDE X11 / Windows 11 Pro
              Intel i5-7400 / NVidia GT 710

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              • D
                dcharette
                last edited by

                Hello DoctorG,

                Upon further inspection, I believe I know what causes this problem. Not sure if it's a bug or not.

                Sometimes, with an e-mail from a new sender, someone I've not communicated with prior or in my contacts list, their e-mail will arrive with the sender address being like this: <[email protected]>.

                When this condition occurs, and I press the reply button, this formatting of the address is copied exactly into the "To" listbox as it arrived, with the <> like this: <[email protected]>.

                Then, this condition will fail to send unless I delete the <> and make it like this instead: [email protected].

                So, the question is I guess, why does an e-mail arrive every now and then formatted with the <> only and not a preceding text name?

                And also, why does a send fail when the addressee is encased in the <> without the text name preceding the email address, like this:
                John Doe<[email protected]>.

                Maybe the sender's mail client doesn't have a text name entry preceding email address, like this: John Doe<[email protected]>. In that case, there's nothing to be done really, it's a sender's issue.

                Do you have any idea if this is correct behavior? It's surely repeatable, and if it's the way it works, I will just continue to be more careful when I reply to someone with this circumstance.

                Thanks! 🙂

                DoctorG
                D
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                • DoctorG
                  D
                  DoctorG Soprano @dcharette
                  last edited by DoctorG

                  @dcharette said in Reply to error with <>:

                  [email protected].

                  Having only <[email protected]> as From: mail header is valid.

                  _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
                  Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


                  Linux Debian 12 KDE X11 / Windows 11 Pro
                  Intel i5-7400 / NVidia GT 710

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                  • DoctorG
                    D
                    DoctorG Soprano @dcharette
                    last edited by DoctorG

                    @dcharette How does From: and Reply-To: header in source (Ctrl+U) or freceived mail looks like?

                    _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
                    Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


                    Linux Debian 12 KDE X11 / Windows 11 Pro
                    Intel i5-7400 / NVidia GT 710

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                    • edwardp
                      E
                      edwardp Soprano Supporters Ambassador
                      last edited by edwardp

                      I've found several articles indicating quotes are added from senders who are using Outlook.

                      The address inside only angle brackets <[email protected]> is valid, '<[email protected]>' is not.

                      See RFC 5322

                      Vivaldi on Linux:
                      openSUSE Tumbleweed and Slowroll (Xfce 4.20)
                      Fedora 42 and Rawhide (Xfce 4.20)

                      Android (10)

                      Vivaldi user since 2016. Thank you to all Vivaldi users.

                      yojimbo274064400
                      Y
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                      • yojimbo274064400
                        Y
                        yojimbo274064400 @edwardp
                        last edited by

                        @edwardp said in Reply to error with <>:

                        I've found several articles indicating quotes are added from senders who are using Outlook.

                        The address inside only angle brackets <[email protected]> is valid, '<[email protected]>' is not.

                        See RFC 5322

                        AFACIS  when a message with a From: '<[email protected]>' header is:

                        • received, Vivaldi handles it gracefully as:

                          1. first ' is display name

                          2. email address is between angled brackets

                          3. last ' is ignored

                        • imported, Vivaldi does nothing

                        Replying to the former is successful but the latter fails due to the inclusion of angled brackets

                        @dcharette, clearly the latter case does not apply for the issue raised but to troubleshoot it consider posting a redacted copy of the email's raw source From: header line as mentioned earlier by DoctorG

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