Vivaldi for Windows crashes within a second when started for the first time - but after that initial crash it launches and runs fine.

peter_baker

When I start a new Windows session and then launch Vivaldi, the browser opens then crashes within a second or two. But if then launch Vivaldi again, everything is fine.

The problem isn't that serious but is a bit of a puzzle. I suspect it's something to do with a particular profile as when I create another profile the crash on open doesn't happen. How do I clean up the profile to prevent this behaviour?

I've sent the crashdump for analysis but haven't heard anything back from the team. How long should I expect to wait.

mib2berlin

@peter_baker
Hi, I can take a look if you add the bug number from the confirmation mail.
Usually you get only feedback if something is missing or the bug is fixed and land in a stable version.
We have some reports extensions and/or web panels can crash Vivaldi.
Did you install extensions and all web panels in the new profile?
To test if an extension cause this open a command shell.
Open one with the Windows key+R, type start vivaldi --disable-extensions, hit enter.
Vivaldi doesn't load the extensions at start, this is quite different to simply disable them.

Cheers, mib

peter_baker

Thanks for the suggestion, it's nothing to with extensions, I'm not running any. Whatever, I couldn't open Vivaldi with extension disabled in the way you suggested, but I did create a shortcut and added "--disable-extension" to it.

I then rebooted the computer, chose the offending profile and then launched Vivaldi which crashed immediately. I launched ANother profile, that opened fine and stayed open, then I launched the original crasher profile which (as stated before) now stays up and running.

So the problem would appear to relate to my profile, I've not really explored them yet so I'll look into them now.

wintercoast

@mib2berlin said in Vivaldi for Windows crashes within a second when started for the first time - but after that initial crash it launches and runs fine.:

We have some reports extensions and/or web panels can crash Vivaldi.

I've just filed a crash report too. My scenario is this:

Vivaldi sometimes crashes with no displayed error. The browser window (or windows) just disappears. This can happen with no user interaction. E.g., you can step away from the PC for an hour, return, and then find that Vivaldi is no longer running.

I've experienced this occasionally for at least a couple of years. But at the moment it's started happening once every day or so. It might also be the case that having more than one window open is a factor.

I also have lots of apps in my web panel and quite a few extensions. I'll try not loading extensions or creating a new profile without web panels.

EricJH

Since you mention Windows session. Try disabling Windows Fast Startup and see if that makes a difference.

peter_baker

@EricJH Hi Eric, thx, will give it a go.
2 minutes later...
Well I gave it a go, and I'm afraid it doesn't make the slightest difference!
As per usual, Vivaldi crashes out on first loading, then proceeds to load and run as expected subsequently.
It's sure to be a profile issue (as it only occurs with one profile) but I'm not sure why it only occurs when V is run first time round in a Windows session. Time to re-enable fast loading again.

EricJH

Did you reboot after disabling Fast Startup? That is a mandatory step that I forgot to mention.

wintercoast

@mib2berlin said in Vivaldi for Windows crashes within a second when started for the first time - but after that initial crash it launches and runs fine.:

We have some reports extensions and/or web panels can crash Vivaldi

This is just an FYI. I'm trying running without opening the web panel. But yesterday I did open it to try something and then immediately closed it. I also only had one window open. Shortly after that I had a crash. I didn't send a crash dump, because I sent one just over a week ago.

So now I'll just stay away from the panels and see if anything happens.

yablos

Re: Vivaldi for Windows crashes within a second when started for the first time - but after that initial crash it launches and runs fine.

Hello, iam having same issue since version 7.x.

it ALWAYS crash FIRST time ONCE per day at FIRST start = thats all
New day, fresh boot, start vivaldi - > loading, gui startsup and crashes.
Wait few seconds,
start again-> loading -> everything seems ok.
The key is "new day", never happens twice per day, even after full reboot.

Crash reports are exactly where should be, once per day
"....AppData\Local\Vivaldi\User Data\Crashpad\reports.."

DoctorG

@yablos Which OS and Vivaldi version?

yablos

@DoctorG
Actual version is:
7.3.3635.9 (Stable channel) (64-bit)
Windows 10 Pro - 22H2 - 19045.5737 - desktop

But it started weeks ago(7.2 at least)

DoctorG

@yablos Could be a extension and/or GPU driver incompatibility.
Please try the troubleshooting steps, including testing in a clean profile and disabling adblocking/extensions:
https://help.vivaldi.com/desktop/troubleshoot/troubleshooting-issues/

DoctorG

@yablos It would be great if you could send the dev team crash dumps from time of crash so that they can understand what is triggering the crashes.

Here's more info about how to send crash dump files:

Windows: https://help.vivaldi.com/article/reporting-crashes-on-windows/

yablos

@DoctorG Thats from where i came One shoot per day is not much for fiddlering. For tomorow, next one to turn off is builtin vpn.
Yes, if i dont find anything, bug-report is next step. Dont wanna send "trash" before inspecting whats going on.

Any tips are welcomed.

yablos

"It seems, that in version
7.3.3635.11 (Stable channel) (64-bit)
its fixed. First day without startup crash."

EDIT:
false positive, its still same. Update was "first start" per day, si iam misinterpreted the result.