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    4. Sync Errors | 29.10.24

    Sync Errors | 29.10.24

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    • Zalex108
      Z
      Zalex108 Moderator
      last edited by Zalex108

      Hi,
      Currently, Sync Service is facing some errors.
      You can check and bookmark
      Vivaldi Status.

      Once fixed,
      You can review and if necessary, force the Sync of new items on:

      chrome://sync-internals | Click on Trigger get-updates

      Please be patient 'till resolved.
      Thank you.

      "You cannot know the meaning of your life until you are connected to the power that created you" · Shri Mataji Nirmala Devi

      1 Reply Last reply Reply Quote 1
      • P
        peter1989
        last edited by

        As the title says. But this is more of a complaint than anything else.
        I understand that issues occur. I understand that the Vivaldi team have acknowledged & provided updates on the sync issues...albeit only a measly 2 of them.

        I am or now, was, a new customer/user since last night. I decided to switch over to Vivaldi...and from the very start, from the exact time I signed up is coincidentally when the sync/server issues began. How convenient!
        Not exactly a great first impression, which often counts for a lot. Worst part is it's almost a full 24 hours later and the sync issues still haven't been fixed. And what's probably worse than that is there have only been 2 updates regarding the matter on the Vivaldi Status page, and plenty of time has passed since their last update with no further communication whatsoever.

        So yeah I guess you can say I'm pissed off...but that would actually be an understatement.
        Sync issues is one thing. But lack of frequent communication is another. And don't even get me started on the generic, almost scripted-like "We apologise for the inconvenience" remark.
        Should be something more like "We know this is very disrupting and a real inconvenience, we take full responsibility for the outage and we will somehow make it right. In the meantime please bare with us".
        That at least sounds more genuine and not so generic. Generic responses usually mean whoever says or writes it is doing so because they have to but they really don't give a shit otherwise.
        Have a nice day.

        DoctorG
        D
        1 Reply Last reply
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        • DoctorG
          D
          DoctorG Soprano @peter1989
          last edited by DoctorG

          @peter1989 if you want more information and communication, please contact community manager @jane.n by chat.

          _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
          Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


          Linux Debian 12 KDE X11 / Windows 11 Pro
          Intel i5-7400 / NVidia GT 710

          1 Reply Last reply Reply Quote 0
          • gingerbreadbox
            G
            gingerbreadbox
            last edited by

            I can't login into vivaldi now, viv asking about decrypt key, but i never saved it before

            DoctorG
            D
            1 Reply Last reply
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            • DoctorG
              D
              DoctorG Soprano @gingerbreadbox
              last edited by

              @gingerbreadbox Try logout, restart and login to sync again.


              You did not note your encryption password?

              _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
              Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


              Linux Debian 12 KDE X11 / Windows 11 Pro
              Intel i5-7400 / NVidia GT 710

              gingerbreadbox
              G
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              • gingerbreadbox
                G
                gingerbreadbox @DoctorG
                last edited by gingerbreadbox

                @DoctorG
                I haven't been in sync for 5 years, so no. He didn't offer it to me. I tried logout and login. and asks for a key

                DoctorG
                D
                1 Reply Last reply
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                • DoctorG
                  D
                  DoctorG Soprano @gingerbreadbox
                  last edited by

                  @gingerbreadbox Perhaps encryption password is for you the same password as forum login.

                  _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
                  Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


                  Linux Debian 12 KDE X11 / Windows 11 Pro
                  Intel i5-7400 / NVidia GT 710

                  gingerbreadbox
                  G
                  1 Reply Last reply
                  Reply Quote 2
                  • gingerbreadbox
                    G
                    gingerbreadbox @DoctorG
                    last edited by

                    @DoctorG yes it is, thank you

                    DoctorG
                    D
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                    Reply Quote 2
                    • DoctorG
                      D
                      DoctorG Soprano @gingerbreadbox
                      last edited by

                      @gingerbreadbox Wow! Good.
                      Please, note that somewhere, so you will not forget in future.

                      _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
                      Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


                      Linux Debian 12 KDE X11 / Windows 11 Pro
                      Intel i5-7400 / NVidia GT 710

                      gingerbreadbox
                      G
                      1 Reply Last reply
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                      • gingerbreadbox
                        G
                        gingerbreadbox @DoctorG
                        last edited by

                        @DoctorG done

                        1 Reply Last reply Reply Quote 2
                        • DoctorG
                          D
                          DoctorG Soprano
                          last edited by

                          Seems sync with phones does not work at this time.
                          Between PCs all is ok.

                          _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
                          Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


                          Linux Debian 12 KDE X11 / Windows 11 Pro
                          Intel i5-7400 / NVidia GT 710

                          mib2berlin
                          M
                          1 Reply Last reply
                          Reply Quote 1
                          • mib2berlin
                            M
                            mib2berlin Soprano @DoctorG
                            last edited by

                            @DoctorG
                            Hi, is working for me on Android, first it show "last sync 1.1.1970". 🙂

                            Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
                            HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
                            Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
                            Redmi Note 14, HyperOS Android 14

                            1 Reply Last reply Reply Quote 2
                            • supermurs
                              S
                              supermurs Supporters
                              last edited by

                              Seems to be working fine now between laptop and phone!

                              DoctorG
                              D
                              1 Reply Last reply
                              Reply Quote 2
                              • DoctorG
                                D
                                DoctorG Soprano @supermurs
                                last edited by

                                @supermurs Nice for you 😉

                                _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
                                Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


                                Linux Debian 12 KDE X11 / Windows 11 Pro
                                Intel i5-7400 / NVidia GT 710

                                stardepp
                                S
                                1 Reply Last reply
                                Reply Quote 2
                                • stardepp
                                  S
                                  stardepp Translator Ambassador @DoctorG
                                  last edited by

                                  @DoctorG I also had a sync error, I was able to fix it by turning off wifi on my phone and enabling cellular internet, so I was able to re-enable sync.

                                  🍀 Work spaces changed my work flow🍀Search Engine Collection🍀My Themes🍀Windows11 24H2🍀Motorola Edge 60 Fusion * Android 15🍀

                                  1 Reply Last reply Reply Quote 1
                                  • Kevin36
                                    K
                                    Kevin36
                                    last edited by

                                    Synchronization problems

                                    Hello vivaldi synchronization I want to activate correctly see do nothing

                                    1 Reply Last reply Reply Quote 1
                                    • Zalex108
                                      Z
                                      Zalex108 Moderator
                                      last edited by

                                      I've passwords not running on Mobile for 2 accounts.

                                      I'll check later at Desktop.

                                      Screenshot_2024-10-30-20-03-07-902_com.vivaldi.browser.snapshot.jpg

                                      "You cannot know the meaning of your life until you are connected to the power that created you" · Shri Mataji Nirmala Devi

                                      mib2berlin
                                      M
                                      1 Reply Last reply
                                      Reply Quote 1
                                      • mib2berlin
                                        M
                                        mib2berlin Soprano @Zalex108
                                        last edited by

                                        @Zalex108
                                        Hi, I can confirm, my internal 7.1 build work but it use a different sync server.
                                        I found:
                                        VAB-10163
                                        Can not activate password sync

                                        But this is about the setting reset to disabled after restart, this I cant reproduce, can you?
                                        I add a comment about sync not working to the report.

                                        Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
                                        HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
                                        Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
                                        Redmi Note 14, HyperOS Android 14

                                        Zalex108
                                        Z
                                        1 Reply Last reply
                                        Reply Quote 1
                                        • Zalex108
                                          Z
                                          Zalex108 Moderator @mib2berlin
                                          last edited by Zalex108

                                          @mib2berlin

                                          Hi,
                                          Passwords are still stopped on Mobile.
                                          Desktop is ok.

                                          Right after launch desktop, on Sync Tabs appeared the QR, after 20/30' the other devices and its tabs appears ok.

                                          "You cannot know the meaning of your life until you are connected to the power that created you" · Shri Mataji Nirmala Devi

                                          mib2berlin
                                          M
                                          1 Reply Last reply
                                          Reply Quote 1
                                          • mib2berlin
                                            M
                                            mib2berlin Soprano @Zalex108
                                            last edited by

                                            @Zalex108
                                            I meant if the setting for passwords in Sync Selected switch back to disable after restart.
                                            If it stay enabled but sync passwords still not work it is a different bug and you can report it.

                                            Opensuse Tumbleweed x86_64 KDE 6.2 X11, Windows 11 Pro, Vivaldi latest
                                            HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
                                            Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
                                            Redmi Note 14, HyperOS Android 14

                                            Zalex108
                                            Z
                                            1 Reply Last reply
                                            Reply Quote 3
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