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    4. [VIVALDI 7] Synchronization not work

    [VIVALDI 7] Synchronization not work

    Scheduled Pinned Locked Moved Sync
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    • T
      tiwanet
      last edited by Zalex108

      very sick browser

      new version crash, reported for 2 times and no change

      use version 7 but can't sync any data, my work ruined today

      I use Vivaldi for may workplace for 5 years++ and now I Change to firefox

      --
      ModEdit: Title

      sorry for broken English, but I've to say this

      ingolftopf
      I
      yngve
      Y
      3 Replies Last reply
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    • ingolftopf
      I
      ingolftopf Ambassador Translator @tiwanet
      last edited by

      @tiwanet
      Hello, this is very little information for troubleshooting.

      I think anyone who has used Vivaldi for more than five years will know why.

      Maybe this will help:
      forum.vivaldi.net/topic/102535/sync

      Dank an alle hier! Klasse Browser, tolles Forum.
      GNU/Linux: 'Q4OS' / Debian 12 'Bookworm', Android 7 / Android 15 ('GrapheneOS', ein Segen! Aber nur für Google 'Pixel' Geräte z.Z. Ist schon irre, um Google loszuwerden)
      Dabei seit dem alten Opera Presto.

      T
      1 Reply Last reply
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    • T
      tiwanet @ingolftopf
      last edited by

      @ingolftopf the point is the developer have not make user wait very long because user often have a rush hour at work, if there are some problems, they should uninstall and re-install and sync data immediately, or other solution that same fast or faster

      I've to used Opera so I choose Vivaldi, but now I upset for its performance for work

      I decide to remain using Vivaldi but for entertainment only

      mib2berlin
      M
      1 Reply Last reply
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    • mib2berlin
      M
      mib2berlin Soprano @tiwanet
      last edited by mib2berlin

      @tiwanet
      Hi, maybe you remember your internet connection goes down for some time, maybe hours?
      By the way:
      Firefox Sync doesn't reliably sync
      You can find hundreds of other reports for Firefox, Chrome or other browsers, shit happen.
      Check the status of the sync server here and/or add the page feed.

      Cheers, mib

      Opensuse Tumbleweed x86_64 KDE 6.3 X11, Windows 11 Pro, Vivaldi latest
      HP Probook Intel(R) i5-8350U 16 GB, GPU UHD 620, SSD 256 GB
      Miniforum-B550 AMD Ryzen 7 4700G 16 GB, Radeon Graphics
      Redmi Note 14, HyperOS Android 14

      1 Reply Last reply Reply Quote 1
    • Cretec
      C
      Cretec Supporters
      last edited by

      Wow, yeah, this is definitely a major one. I do not miss my IT days.

      1 Reply Last reply Reply Quote 1
    • ingolftopf
      I
      ingolftopf Ambassador Translator @tiwanet
      last edited by

      @tiwanet
      If you take a closer look at things here, you realize that Vivaldi has a very dedicated team that does an excellent job.

      Serious problems are solved very quickly, often overnight.

      Many thanks for this commitment.

      Dank an alle hier! Klasse Browser, tolles Forum.
      GNU/Linux: 'Q4OS' / Debian 12 'Bookworm', Android 7 / Android 15 ('GrapheneOS', ein Segen! Aber nur für Google 'Pixel' Geräte z.Z. Ist schon irre, um Google loszuwerden)
      Dabei seit dem alten Opera Presto.

      1 Reply Last reply Reply Quote 1
    • RafatMaruf
      R
      RafatMaruf
      last edited by

      I'm terribly missing Vivaldi.

      I tried to log into my Vivaldi browser at the office, but the sync server is down.
      I'm using Google Chrome now and I hate it.

      I hope Vivaldi's sync server will come back online soon. My whole workflow depends on the Vivaldi browser.

      1 Reply Last reply Reply Quote 4
    • swiggi
      S
      swiggi @mib2berlin
      last edited by

      @mib2berlin or the cute little url https://vivaldistatus.com 🙂

      /swiggy

      1 Reply Last reply Reply Quote 3
    • DoctorG
      D
      DoctorG Soprano
      last edited by

      ⚠️Work to get Sync service back ins in progress.
      Sorry for the inconvenience.

      _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
      Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


      Linux Debian 12 KDE X11 / Windows 11 Pro
      Intel i5-7400 / NVidia GT 710

      1 Reply Last reply Reply Quote 1
    • yngve
      Y
      yngve Vivaldi Team @tiwanet
      last edited by

      @tiwanet If you are referring to the bug VB-110037, we need more detailed information (in a new report), as that report was not reproducible (no crash when loading the site), and you were informed of that by email from the tester.

      You reported it as a crash, but unfortunately you did not provide any crashdumps, which means that we cannot determine what caused your crashes.

      For troubleshooting see https://help.vivaldi.com/desktop/troubleshoot/troubleshooting-issues/ .

      One thing I think you should check is how much memory you have available. No browser is able to handle running out of available memory, in fact several parts of the code is coded to crash "safely" in such situations. If you have little available system memory, the way to handle the issue is to reduce the number of tabs/windows, or hibernate them.

      For reporting crashes see https://help.vivaldi.com/desktop/troubleshoot/reporting-crashes-on-windows/

      Regarding the Sync service, it needed some urgent maintenance yesterday that could not be performed while staying online, and that work is still not finished at this time. For status information of our services see https://vivaldistatus.com/

      Developer and Security Expert at Vivaldi.

      1 Reply Last reply Reply Quote 1
    • CrackedLCD
      C
      CrackedLCD
      last edited by

      This must be one heck of a problem, it's been down for what, 6 hours now?

      I installed the Android snapshot earlier and couldn't import bookmarks or anything, thought the snapshot was the problem. Nope, it's sync.

      I've been using Vivaldi since the beginning and this is the first major outage I've ever experienced, so it's definitely a rare thing.

      1 Reply Last reply Reply Quote 1
    • CosmikYogi7
      C
      CosmikYogi7
      last edited by

      It could be something to do with the 7.0 update but i am sure the V team is on it & will be resolved soon.

      1 Reply Last reply Reply Quote 2
    • DoctorG
      D
      DoctorG Soprano
      last edited by

      @CrackedLCD @CosmikYogi7 I know, that Vivaldi server team is working to get it back.
      Please have some patience.

      _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
      Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


      Linux Debian 12 KDE X11 / Windows 11 Pro
      Intel i5-7400 / NVidia GT 710

      1 Reply Last reply Reply Quote 1
    • DoctorG
      D
      DoctorG Soprano
      last edited by

      ⚠️The server team is working on fixing the issue.

      _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
      Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


      Linux Debian 12 KDE X11 / Windows 11 Pro
      Intel i5-7400 / NVidia GT 710

      1 Reply Last reply Reply Quote 1
    • Zalex108
      Z
      Zalex108 moved this topic from Vivaldi for Windows on
    • Cretec
      C
      Cretec Supporters
      last edited by

      Wow, crazy that it has been down for over 12 hours. I feel for the team having to clean up whatever catastrophe caused this. I hope that Vivaldi posts a post-mortem on what happened and what they are doing to keep this from happening again as this has actually caused some major issues for some of our employees who cannot log in to sync on their work computers.

      1 Reply Last reply Reply Quote 1
    • DoctorG
      D
      DoctorG Soprano
      last edited by DoctorG

      ✅ Works now for me with 7.0.3495.10 + 7.1.3510.4/ Win 11.
      Settings → Sync → Logout, logged in, Sync All Data.

      _bug hunter · Volunteer helper · Sopranos tester · Language DE,EN · ♀👵
      Known old dragon lady: Gwen aka Dr. Gwen Agon aka GwenDragon aka DoctorGTesting


      Linux Debian 12 KDE X11 / Windows 11 Pro
      Intel i5-7400 / NVidia GT 710

      Zalex108
      Z
      1 Reply Last reply
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    • Zalex108
      Z
      Zalex108 Moderator @DoctorG
      last edited by

      @DoctorG

      At the moment seems fine on Mobile except for Passwords.

      I'll wait for a while instead of Log Off/LogIn
      Some users may not be even aware of the issue so they will not do it but Sync should work fine for each element.

      "You cannot know the meaning of your life until you are connected to the power that created you" · Shri Mataji Nirmala Devi

      1 Reply Last reply Reply Quote 1
    • Zalex108
      Z
      Zalex108 Moderator
      last edited by

      Hi!
      This topic is been discussed here:
      https://forum.vivaldi.net/topic/102556/sync-errors-29-10-24

      Please,
      Continue there.

      Thank you

      "You cannot know the meaning of your life until you are connected to the power that created you" · Shri Mataji Nirmala Devi

      1 Reply Last reply Reply Quote 1
    • Zalex108
      Z
      Zalex108 locked this topic on
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