Solved Vivaldi Windows keeps crashing, no extensions listed
-
I have been running Vivaldi on an HP laptop, Win 10 Pro, for some time now. But in the last week or so when I'm away from the machine a while (>15 min?) and come back Vivaldi is gone. It hasn't happened when I'm working with Vivaldi, only when I'm away from the machine, so I can't say what transpired, but it is happening regularly now.
Updated to the latest version, no effect. Is there a logfile or something that I can be viewing?
Interesting sidenote: this site always recommends disabling extensions to debug, but when I click Extensions I get the screen as shown in the attachment - no extensions - but I have at least one (Auto Refresher) installed and active!
-
It appears it was Auto Refresher. First I found out that Vivaldi now has the ability to auto-refresh tabs - didn't have it when I installed the Auto Refresher extension.
So I removed the extension, whereupon the Extension window came up, listing the other installed extensions.
Also, I've been running for over a day without a crash. A clue, but not definitive, was in the logfile:
"[19724:17588:0917/182456.450:INFO:CONSOLE(0)] "Access to fetch at 'https://zone1-services-cdn.com/measurement' from origin 'chrome-extension://nngejcmlgmalflneljigalajfiblfgmn' has been blocked by CORS policy: Response to preflight request
doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.", source: chrome-extension://nngejcmlgmalflneljigalajfiblfgmn/_generated_background_page.html (0)""nngejcmlgmalflneljigalajfiblfgmn" was Auto Refresher.
Thanks!
-
@cniggeler Are extensions shown if you hit
Ctrl Shift E
? -
@DoctorG that key combo is mapped to a different app so I can't say. The screen shown appears using Tools menu dropdown, then selecting Extensions. Once on that screen, even if I click on Extensions in the left frame, the SAME screen opens but in a new tab.
-
@cniggeler Strange that you get such screen as it is a internal screen which can not be opened by Vivaldi menu → Tools → Extensions.
What happens if you openvivaldi://extensions/
?I can not reproduce your issue with Vivaldi 5.4.2753.51 Windows 11.
-
@DoctorG Same screen, address bar reads vivaldi://settings
-
@cniggeler Then your browser's profile data is broken.
Backup/Reset (may be with some data loss of browser data): ⇒ https://forum.vivaldi.net/post/405937
-
@cniggeler What happens if you rename the profile (see Vivaldi: menu Help → About) subfolder
Default
toDefault_BAK
and start Vivaldi for a test? Does it start?
If Vivaldi starts the culprit is some broken file in your original profile. -
@DoctorG Yes, it started. So it's narrowed down to 20,996 Files, 1,805 Folders
-
@cniggeler Do you use the internal Vivaldi Mail & Calendar & Feeds client?
If not, you can copy content ofDefault_BAK
back intoDefault
, delete the filePreferences
in Default , start Vivaldi and redo settings. -
@DoctorG No I don't use the mail etc. feature. To be sure I understand you correctly, please let me play your instructions back to you: move default to default_bak, restart Vivaldi, go thru the few options for a new account (dark theme, screen layout, etc.), close Vivaldi, copy all 20,996 files and 1,805 folders from 'default_bak' into the new 'default' subdir, then just delete the Preferences file in 'default'?
And that would mean I would still have my passwords, open tabs, tab history, extensions, bookmarks, etc. intact - the only thing I'd need to do is redo my Preferences? Thanks!
-
@cniggeler Oh, i did not explain good enuff. Sorry.
With these steps you keep your passwords and other data.
- Backup folder Default_BAK! in case steps 2. … 7. fail to cure the issue.
- Delete the currently created profile sub folder
Default
- Rename
Default_BAK
toDefault
- Open this folder
Default
in Explorer - Delete file
Preferences
- Start Vivaldi
- Make your preferences again
Good luck
-
@DoctorG OK, it's done. Deleted cache and applications cache first - dropped file count by 75% and directory size by 2/3! Will take a while to see if it helped, but thank you for this suggestion!
PS The extensions are back on the Navigation toolbar, but I still get that odd screen when I use Tools -> Extensions or click on Extensions in the left frame from that resulting screen.
-
@cniggeler Hmm, in the past deleting of file
Preferences
helped me.
I am out of ideas now. -
@cniggeler Had you studied useful article at https://forum.vivaldi.net/topic/51704/guide-v-backup-extra-steps/1 ?
I would rebuild the broken profile (️with some dataloss!):
- Start Vivaldi and export passwords in chrome://settings/passwords by 3-dots-menu to CSV file
- Backup profile folder Default
- Delete profile folder Default
- Start Vivaldi
- Close Vivaldi
- Copy these files back from backup to Default:
- Bookmarks
- Notes
- Favicons
- History
- Shortcuts
- Top Sites
- Copy these folder back to Default:
VivaldiThumbnails\ - Start Vivaldi
- Import passwords/logins:
Open chrome://flags/#password-import ,
Set to Enable and restartt
Open chrome://settings/passwords by 3-dots-menu import from CSV file
That's the hard way i learned over years to restore while testing many Vivaldi (public and internal) versions and getting sometimes profile trouble.
-
@DoctorG The copy from _bak to default did not help the apparent crash which occurred again this morning. I will try your suggestion to rebuild the broken profile later.
Meanwhile, do you think this could be related to the fact that extension "Auto Refresher" seems no longer available? When I right click and select its name from its menu, I get a 404 error from chrome.google.com. If that's the case, I should report as a bug, right - since the browser should handle an outdated extension rather than crash, right?
And also, do you have an answer to my original question - is there a logfile or some way to enable logging that might tell me why Vivaldi is crashing? I looked in "%UserProfile%\AppData\Local\Vivaldi\User Data\Crashpad\reports" and all there is, is binary .dmp files.
-
@cniggeler said in Vivaldi Windows keeps crashing, no extensions listed:
do you think this could be related to the fact that extension "Auto Refresher" seems no longer available? When I right click and select its name from its menu, I get a 404 error from chrome.google.com. If that's the case, I should report as a bug, right - since the browser should handle an outdated extension rather than crash, right?
Not, not really, without the extension we can not test such issue report.
-
is there a logfile or some way to enable logging that might tell me why Vivaldi is crashing?
-
@cniggeler Crashdumps from time of crash in Vivaldi profile subfolder C:\Users\....\AppData\Local\Vivaldi\User Data\Crashpad\reports\
⇒ https://help.vivaldi.com/desktop/troubleshoot/reporting-crashes-on-windows/
-
Yeah, I got that, see my prior messages. They are what I assume to be core dumps and therefore useless to me. I was hoping Vivaldi can create logfiles that could point to/ provide a clue as to what it was doing at the time of failure.
Can Vivaldi do that, and if so how can I enable?
Unless you recommend I open a bug report and attach the .dmp file, but that could take a long time for them to resolve into a new release. But if you think that's best, please advise. Thanks!
-
@cniggeler said in Vivaldi Windows keeps crashing, no extensions listed:
Unless you recommend I open a bug report and attach the .dmp file
Please do so!
I was hoping Vivaldi can create logfiles that could point to/ provide a clue as to what it was doing at the time of failure.
No, not really easy to enable.
Create Logfile
Start Vivaldi from Terminal (command line) with
%LOCALAPPDATA%\Vivaldi\Application\vivaldi.exe --enable-logging=stderr --v=1 2> "%TEMP%\vivaldi-debug.log"
You find the log after closing/crash in Windows user's temporary folder.