Solved Unfetchable email message makes account unusable with prefetching enabled
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@wolvenspectre That "Chrome extension" is the mail client.
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Oh, I did not know they used the extension framework for M3.
So no info that relates to which message is the issue or am I going to have to do this again from scratch to get error info that will help me dig out which message it is?
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@wolvenspectre Not that I see there.
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Hi
Thank you fir adding mail to Vivaldi, it is a great feature.
I added my Gmail account and I am receiving the following error message."21:49:56.617 error [Mail - [email protected]] IMAP connection encountered an error! Error: Unexpected \x00 at position 2827"
The time changes and it is a continuing error. I used a specific password and it was verified.
Any ideas how to fix it.
Thank you
Mario -
@mmartinez known bug: https://forum.vivaldi.net/topic/66069/unfetchable-email-message-makes-account-unusable-with-prefetching-enabled
reported as VB-81742 by me I think. The problem has been there since the beginning. If you disable prefetching the error should go away. Other than that, only finding the actual messages and delete it... It is all in the thread I mentioned.
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@mmartinez
Thank you for reply. -
@durtro
Hi
I searched but could not find where to disable prefetch?
Is it a network setting or mail setting?
Thank You again
Mario -
@mmartinez You go into the Settings window, open Mail settings, and then select each account, one at a time, and for each account enter the "Identity" tab and uncheck "Download Messages for Offline Viewing and Searching." This setting used to be called "Prefetch all messages." That's why people refer to prefetch.
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Thank you for help
Mario -
Still can't enable the "Download Messages for Offline Viewing and Searching" due to this. Snapshot 5.2.2621.3
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So the email mentioned in this topic is now fetched by the client. A thousand or more messages were prefetched, however the client seems to stall with this message:
There is no error however so don't know what is wrong.
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In the last snapshot build I do not have the problem, however the prefetching seems to stall:
There is no shown error so don't know what is wrong.
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Are you on the snapshot or stable? I think I tried with 5.2 and nothing has changed for me.
(an obvious thing would be to try with a clean profile, though I doubt if it would help)
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@felagund today's snapshot
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I've got one account that always switches in between
Connected to [email protected]
IMAP connection encountered an error! Error: Socket closed unexpectedl!
- a state that I cannot quite identify.
The curious thing is that it works correctly when I do not prefetch all messages, and also that I've got other accounts on the same server (with the same settings) that work absolutely fine.
Probably it's also about a special message?! No clue. -
Having the same error but with a much lower number:
In this specific account I couldn't enable prefetching till the last snapshot build as stated in the following forum thread:
https://forum.vivaldi.net/topic/66069/unfetchable-email-message-makes-account-unusable-with-prefetching-enabled/16No error is shown in vivaldi e-mail client regarding this new problem and only one of six accounts are affected. During the day new e-mails are prefetched and the counter is accordingly updated:
This was supposed to be a reply to an existing thread:
Don't know why but a new one was created.
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It sorted itself out in my case so for me it is solved.
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Can't wait for 5.3 stable then! I saw something in the last snapshot that suggested this might get solved.
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This is a known-bug I think - more details are here: https://forum.vivaldi.net/topic/66069/unfetchable-email-message-makes-account-unusable-with-prefetching-enabled
I hope it will be fixed in 5.3 that should be released in a few days, there were multiple fixes regarding prefetchign there.
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I guess this fix [Mail] Keeps prefetching non-existent message (VB-86649) in todays snapshot might also have something to do with this bug. I expect 5.3 to be a great release!
Also while looking for this thread to post this I found another person with this problem: https://forum.vivaldi.net/topic/71206/bug-win10pro-error-prefetching-my-main-email-account-after-setting-it-up-several-times/11